Kroger

Went to buy a case of wine. The register ring it up at a higher price than what it was on the rack. The manager said he couldn’t sell it to me at the marked price and that he had to charge me the higher price and then give me store credit for the difference. Bulshit

I generally am a big supporter of shopping at locally owned small businesses but still feel that the big box retailers do have their place. I have been a Kroger shopper for many years as when it comes to large box grocery retail no one else does a better job. This location is always clean and has an outstanding variety. The staff have always been very helpful and friendly and on my visit this morning I believe that there were at least three Kroger employees who offered to help me as was looking around deciding what I wanted to purchase. I especially like the ability to get everything from liquor to groceries in one location and with only one stop.

Good store for a Kroger. Their meat and produce seems to be a little better than most Krogers, but still not even close to a Meijer or a Giant Eagle. Over all decent store but they could use the furniture area for something else, most people in the Dublin/​Powell area won’t be buying the new «sectional» at the local Kroger store.

Having lived for the past eleven years in Philadelphia, and then in Providence, RI, I am most impressed with the ability to buy, not only beer and wine at a grocery store, but also hard spirits. I’m a guy who appreciates good Kentucky bourbon (and beer now and then). At this particular Kroger location, I can buy my milk, eggs, bourbon and beer all under one roof. Eliminate politicians and this is logical, but I did not move here from a logical part of the world, clearly. In Philadelphia, buying bread, beer and liquor requires driving to three completely separate and distinct places. Driving to ONE location anywhere in Philly can be maddening, but no, they want you to drive to three. Booze aside, this Kroger is clean, in a handsome neighborhood, surrounded by clean, interesting shops and restaurants. A decent fruit/​vegetable section. Yes, the bread is illogically hidden in a weird cul-​de-​sac within the store that is impossible to find the first time you visit, which makes absolutely no sense. Bread is a primary staple for everybody who buys groceries, is it not? If you go into the store for one thing, it’s probably bread, milk or eggs. They really want you to work for the bread. This said, once you learn the layout, you forget this and life is happy. Prices are good, relative to other alternatives, and gas rewards are a nice perk, with the gas station sharing the same parking lot as the supermarket, so I can even pump my gas before I’ve even left the lot. Overall, the staff are pleasant, I like it, I love it, can’t get enough of it. I recommend it.

I am new to the area. I’ve been using this Kroger for my medication needs. The pharmacy staff is timely and polite. Recently, I sent a prescription to my old Kroger on accident and the marketplace pharmacist took care of transferring the medication to their store and filling it for me after i made them aware of my mistake. Overall, very happy with my experiences there.

Came in today for the first time, looked into only 3 bags of fruit: one bag of cherries and two bags of grapes. All of them had copious amounts of mold. Not like a fleck, but being over run by it. That’s all I needed to know– I am Not coming back.
I would not recommend this grocery store.

I am a huge fan of this krogers and shop here on a regular basis. However today I was extremely disappointed when I went to get gas. normally the two gentlemen that work are extremley kind. They were not working today. I walked up to the window and clearly the employee had shown up late or something and was getting what appeared to be scolded. I was not greeted kindly. I asked for a pack of Marlboro lights and 15 dollars in gas. A long blonde haired lady accepted my money and said you asked for fifteen in gas why did you give me 40 dollars. I said yes I also asked you for a pack of Marlboro lights. The total came to 25.30. she looked at me and said you don’t have 30 cents? I said can you please just accept my money. She began to get my change. As she was returning it I asked her if she scanned my kroger plus card. I could clearly see she was upset and cursing me behind the window. I’m not an idiot. After that she gave me my change which was 70 cents in nickels and the most crumpled up money I have ever seen. As cheesy as possible snickered and said you have a great day. I said thanks for the nickels and walked away. I’m only writing this because I was totally disappointed this never happens at this gas station. Hopefully this is not a trend for her. Very bad for business.

LOve the new organic selection. This is the only place I shop other than whole foods for other hard to find organics. THe only thing that bothers me is everytime I go in it seems like they re always asking for a donation for something. I shop 2 – 3 times per week. Lets please just leave the donation jars out but don’t keep haggling for donations. I have seen with my own eyes the food stocked in the mid ohio food bank its insane, they are not hurting for $$$. lets keep it a peaceful shopping experience.

This is no where near the Krogers we have back home! One they serve all kinds of fresh food made for you right then and there and have a huge selection of groceries, but this my friends is a Kroger Super Center! Where else outside of Walmart can you buy Oysters, Underwear, Socks, Chicken, Duct Tape, a Belt, video games, and shrimp all at once? This place!!! It is always kinda nice to see something other than Walmart although I hope our future is nothing but huge box stores. The one thing I do like about this place is you don’t get mob rushed or robbed outside like you do at the Krogers all over Memphis!

not the best kroger, not the biggest kroger… but it’s way better than big bear… member big bear? what happened to that place!
kroger is legit… go there.

I often pass this location on my way to work so I’ve stopped by during the morning and after work on the way home to pick up items.
The card selection is slightly larger than some other locations.
The store is large but still runs out of items during the holiday season. For example, they were out of Reddi Wip the day before Thanksgiving at 4pm. In all fairness it was on sale so I’m sure people were stocking up on it.
In the mornings the u-​scan registers are mostly open and it’s easy to get in and out. Three aren’t many people shopping between 8 and 8:30am.

The good:
The customer service at this location is fantastic. I was looking for white miso once, and ran into a manager who walked up and down the aisles trying to help me. We struck out, or so we thought and I went to pay. In line at the register, I look up and see him running towards me with a bottle of miso in hand. «I knew I had seen it here SOMEWHERE.» I was speechless, and now a super fan. The checkout and bagging staff have also been uniformly pleasant.
This store is huge. I have gotten groceries, cookware and sheets here. The produce section is expanded and while still not quite comparable to Whole Foods, it’s pretty good with a decently sized organic section. There is a huge food vegetarian section and a small but decent selection of vegan items, including Daiya cheese.
The store is always very clean.
The bad:
The parking lot is a pain to get in and out of. I blame at least some of this on the clientele-​the area in front of the store is always jammed with people dropping someone off and parking/​waiting for them. Seriously, able-​bodied Dublin residents?
The pharmacy drive-​thru entrance/​exit are not well labeled and is a pain to navigate.
The store is big, but sometimes that is the problem. You might find yourself barelling up and down the same aisle over and over, while screaming to an uncaring universe, «I just want sandwich bags!!! WHERE ARE THE SANDWICH BAGS!!! Why have you forsaken me Jesu — hey! White miso!»
The other reviewer that mentioned the spice selection is correct. Despite the size of the store, the space and baking ingredient varieties available are just average.
Is it just me, or does Giant Eagle’s fuel perks program seem way better? But, I’m lazy and Giant Eagle is too far away.

I’ve been to this Kroger’s many a time for nearly 10 years. It is definitely my neighborhood grocery store. However, I have been going to this location less and less. In fact, I tend to drive a bit further to other local grocery stores instead of going here. Don’t get me wrong, the store is not bad. It’s changed. Kroger’s has been remodeling their Marketplace locations. I suspect it is to broaden their marketplace offerings and to remain competitive with new neighbors.
At first blush, apart from all the hanging sheets of plastic and caution tape that have been migrating for months around the store, the newly renovated spots look nice with its warm and modern tones. Problem? Cannot find anything! If you have some time to kill and want a chuckle for yourself, visit the store. It’s like a land of zombies where folks are lost and looking up at signage trying to find what they came into the store for. Sure! Staff are asking more if they can help you! They have to because everyone has a lost and forsaken look on their face. I come home with a sore neck because I am staring up at those signs hanging way up from the ceiling and trying to locate the area where the products I am seeking. No doubt, once the dust FINALLY settles, folks will once again become reacquainted with where their favorite brands and products are located. For now, it feels like it is taking forever to complete their remolding.
My personal opinion is Kroger’s is making a big mistake. I am sure they are updating or upgrading to remain competitive. They are also driving customers away with their remodeling efforts. In their completed sections, aisles are much thinner and become congested easier. Since they are expanding their «marketplace» to include things like a clothing line, toys and such to become more of a department like store, they have also reduced the amount of grocery product offerings. This location has also focused more on the store brands, instead of national brands. (There is a difference at times!)
Sadly, I miss my old Krogers. What they thought they are doing to update and broaden appeal has actually turned customers away to look more at other competitors or even other Kroger locations.

It seems like the grocery store itself is fine every time I go. Stocked and clean. My problem is with the pharmacy. Several times I have dropped off a script and was told it would be ready when I requested to pick it up and that the medication is indeed in stock, only to learn anytime from 20 minutes to 4 hours later that no, they don’t have it in stock and I can either wait four days to pick it up or I can bring the script to another Kroger. The most recent instance I got a text 30 minutes before rush hour. How incredibly convenient! Oh and they got rid of the pharmacy drive through which is a pain in the ass. Sincerely disappointed in the pharmacy and will be switching pharmacies. I fill several scripts for me and my dogs here but that’s changing.

UPDATE: As luck would have it, I have now moved to a residence that is nearly adjacent to this Kroger, so I end up going here somewhat frequently.
The store’s renovations continue, and it seems that products are in a different place every time I visit. The selection is still spotty and it’s difficult to find things. Customer service is rarely good – even greeting several of the employees will rarely get me a response. If only I lived closer to a Giant Eagle or other store…

Nothing like other seeing other Unilocaler’s reviews to remind you about updating your old reviews.
This Kroger Marketplace was really nice and really easy to get around, but the last time I went into this location I walked in… couldn’t find three things I was looking for and walked back out.
Now, we’re not talking about hard and rare items by any means… we’re talking bread for christ sakes. This store is atrocious for switching their layout constantly, which leaves a lot of people scratching their heads, or in my case. (thank God there’s a Kroger’s within five miles in every direction of this place… including the *shudder* Powell location just up the road) it just means a trek to a better location.
Personally, I hate Giant Eagle, because their layout makes no sense, which is why I avoid shopping there in the first place, but if this store is TRYING to be like Giant Eagle, then that is NO GOOD! You hear me, Kroger’s? NO GOOD!
It’s clean, it’s a marketplace. they probably do have everything you need, but good luck on your scavenger hunt.

First the negatives:
*The lady at the bakery department carried on a long unrelated conversation to a customer (friend I suppose) while I patiently waited to be served 4 feet away. She then turned and walked right past me and ignored me call for help. She disappeared behind the back and never returned. I left without my daughter’s bday cake.
*The prices at this Kroger are notably higher than other area Krogers.
Positives:
*I was helped by a girl stocking the toy department above and beyond what I expected.
*the place is fairly clean.
Overall my experience with the bakery department and the higher prices here lead to a negative experience.

The Kroger Co. family of stores are lucky I even still patronize their stores (which in most cases it’s because I’m forced to), just as soon as I think things can’t get any worse, they often do
If you read my review about the Kroger on Hospital Drive, I mention how I went to the «guest and money services» desk to break a $ 100 bill, and even though we were obviously in line, they still refused to help us, and we literally had to demand service before we got any, well, it’s even worse at the marketplace
Now the following makes me rethink the «money services» part of the «guest and money services» desk means, they barely offer ANY money services
Not long ago I was planning on making a purchase at another store, but the majority of money I was going to spend on the product was in rolled change. By this time, the majority of the banks were closed (at least all banks I had an account at were closed) so I took my change to cash in for bills, as soon as I get to the desk, they refused to accept my change JUST BECAUSE THE CHANGE WAS ROLLED!!! WTF?
The clerk behind the desk said my best bet was to see if the 5^th/​3^rd bank behind me would accept it, or to go way down to the other end of the street to a smaller bank they MIGHT accept it, so I turn around and get in line at 5^th/​3^rd, as soon as I got to a teller, the first question out of the teller’s mouth was «do you have an account with us?», being I didn’t have an account with them, they also refused to accept the change, completely wasted trip
Another time, I went to turn in some scratch off lottery tickets, there was a long line at the «money services» desk, so I noticed the lottery ticket machine had a ticket scanner on it, so I go over to it, scan the ticket, but after seeing how much I won, I couldn’t figure out how to collect my winnings, so I ask how to do it, all they said was to scan the same ticket twice, they didn’t say the machine wouldn’t give me cash or a voucher, so I scan the ticket twice, and sure enough it went through, but now I was FORCED to buy another ticket (either scratch off or number ticket), I asked if there was a way to cancel (I wanted cash), I was told there was no way to cancel, once scanned into the machine, you have to spend all the winnings on more tickets, would have been nice to know that ahead of time
About the only things «guest and money services» are good for is Ticketmaster, Western Union, lottery, store info, and maybe returns
And be sure to watch the prices, I bought a bowl of mixed fruit labeled for $ 6 (and this is the regular white price tag, not a yellow sale tag, ended up costing $ 10

I used to go there a lot for the housewares and décor. Prices/​sales were good however, the service is consistently a disappointment. Regardless of the time, day, or lane, it never ceases to amaze me how this store is so consistently lacking in service.

Prices are extremely high, all of the prices is at least $ 3 higher than Grove City Kroger. this is my first time in this Kroger. I had to walk back and fourth up and down aisles not very organized, I came here to get a innotab 3 which was $ 69 in the ad and it stated no where on the ad it was a three day sale. The employee didn’t care to help and said it was a «three day sale» I just got the ad the other day. But when I asked for the ad that says so, I didn’t get one. Not that friendly nor helpful employees either will defiantly not be shopping here again.