Terrible customer service. Will never return to this location. Caitlyn, your management skills are pathetic.
Lee T.
Tu valoración: 3 Douglasville, GA
We have ate inside here as well as go through the drive through and each time we have always enjoyed our food. Is this the best Chinese food? No but it is far from the worst. I love their noodles, which are very good. I also love the packets of chilli sauce they have, very good if you looking to really spice up the food. I have never had a problem with any staff members and we have never had to wait very long for anything we have ordered. I am not sure why so many people give this place such a bad review. If you are looking for Chinese food that is restaurant quality, then go to a restaurant. If you are looking for take out or fast food quality food, then this is more than good enough.
Eric H.
Tu valoración: 2 Carrollton, GA
It seems no matter what time of day you come here, lunch, mid afternoon, dinner, or near closing they will be out of something… it really never fails to not get what you really want.
Wendy S.
Tu valoración: 2 Roopville, GA
Food is okay, but service is terrible. Bad management. Here on a Saturday at 2:30. Was put on hold at drive thru so waited quite a long time as cashier never came back. Car behind me and myself went inside to find out why. Only two girls running the show. They were apologetic, but it took forever. The girl served me as eat in instead of take out and I didn’t have the heart to tell her otherwise. Got to drink station only to discover that no utensils were out. Had to go back and wait forever only to get a plastic spoon because apparently, the forks would not be in until the next day… Really?! Manager, just go to Walmart and buy some for God’s sake. How are you supposed to eat large pieces of broccoli and meat with a spoon? This is not my first bad encounter, but the one that finally made me snap. There is one older, black gentleman that works here who is always pleasant, fast, and willing to do whatever is needed, but the other workers really need a class on social skills and basic work ethic. I think if there was new management here it could make a world of difference!
Charles H.
Tu valoración: 1 Douglasville, GA
Today service was terrible and food was worse. That was at lunch time 11:15AM. Had bad experiences the last 4 times that I have eaten there. Would not recommend it to anyone.
Erin C.
Tu valoración: 4 Suwanee, GA
We came here on a Wednesday night around 6pm. There was about 5 people in front of us, but they were able to get the line down fast. Another employee from the back came to help because it was getting a little busy. They were really nice about letting us try samples of the different entrée choices. I ended up getting the Honey Walnut Shrimp(my new favorite) & Orange Chicken. We dined there, and one of the workers came around the restaurant asking all the guests how everything was while cleaning up other empty tables. As we were leaving, someone else offered to get us a bag. Everyone that worked here was really sweet, which surprised me because of the other reviews about bad customer service.
Craig W.
Tu valoración: 1 Atlanta, GA
Good food poor service and it seems that the black employees at this location seem to only greet white customers. I visited this location on Sunday October, 13,2013 with a white friend and he was greeted by a black employee named Crystal but she completely ignored me and this is not the first time that this has happened to me at this location. I told her that i was insulted by her clear act of racial bias. There is subtle racism being practiced by black workers toward non-white patrons at this restaurant. The manage of this location was not in but I will contact her later.