Wells Fargo Bank

This location is thee fastest and best way to go. Its central, the customer service is absolutely fantastic. I dealt with a gentlemen of the name of Dorian and he helped me with every issue I had. He was polite, respectful, and this is what makes customers like myself come back to this location. Thank you Dorian and the rest of your team!

Worst branch EVER!!! I am a very long time customer of WF, but this branch always makes a good thing… BAD. I use it reluctantly from time to tiime because of convenience and it has a drive thru. Nasty, pompous, unhelpful staff if you need assistance.
Ex: ATM hasn’t been accepting deposits for 2 weeks!!! I call to make sure they are aware of the issue and I am called a liar because they claim it was fixed? Nope! Not fixed! There is a text banner that flashes on the screen saying it isn’t accepting deposits before you even enter your card.
I had trouble with an ATM card in the past and received similar treatment. Of all the branches I visit, this is the only one that I consistently have bad, unacceptable experiences. I avoid as much as possible, and usually regret when I don’t avoid. Staff of all levels need to be replaced by competent, customer service oriented individuals.

I have had troubles in the past with Wells Fargo, but this one will make me take my business elsewhere!!! My son attempted to take $ 300 from an ATM to pay some bills. The ATM informed him that there was not enough money in the machine and but he was to call a number for assistance. BUT, they still took $ 300 from his account. I told him not to worry, just go to the bank in the morning. TODAY, he was told that it was there mistake, gave him a claim number, and then said the $ 300 would be put back in his account in 5 to 10 business days!!! SO, he is down $ 300, still owes the bills, and the bank will not make it right!!!
I will tell this story to everyone I know, on social media, and during my performances…

Let me start off my saying I have not had the best experience with Wells Fargo. Whenever I’ve had an issue and needed to speak with someone I got recorders, a person who kept repeating scripted lines about how they could not further help me or was simply hung up on.
I have just recently started my own business and went to speak with a real human about my accounts and my options. Jose Garcia is the first banker who genuinely cares for my best interest versus treating me like a problem. He sat with me for as long as it took to address all my concerns on multiple occasions and has always gone above and beyond to make me feel comfortable and even excited to be banking with Wells Fargo. This is my first time ever writing a review on Unilocal but felt it was necessary to validate him and his excellence in customer service. Bravo!

Very convenient location. Lots of financial services available from savings accounts to cashier checks. Drive-​up ATM makes it very easy to withdraw cash or make deposits.