Continental Cleaners

1. You can easily find a cheaper, and (most likely) a better dry cleaners closer to work, assuming you live nearby. 2. How any dry cleaners in the U.S. has this high of a rating surely smacks of shenanigans. 3. Oh — hey owners! Your counter people (at least one of them) are rather rude. Too bad because we just moved into the neighborhood. ..

My wife brought 5 of her dresses that no longer fit or the style was outdated to this place. She requested some very unique changes to be made and when she got them back they all came out better than she even imagined. Since then she has been bringing all of our dry cleaning there as well. Definitely would recommend this place.

Great experience my first time here. Headed back today today to drop off a lot of items!

Absolutely the worst service and quality. This business wanted 2 ½ days to return cleaning. I had to strong arm the clerk to return my order the next day. When I picked up my order, my white jeans were gray.

I recently moved back to Carmel Valley after living 10 years in Mission Hills. Back then, Continental was my go-​to place for dry cleaning. Not so much anymore. Their once very competitive prices are now on par for the area, and their service has slipped considerably. Three times now I’ve shown up 1 – 2 days after cleaning was to be ready, only to wait while they rapidly pressed a pair of pants, or worse, was told that my cleaning wasn’t ready and wouldn’t be for a while. The while being anywhere from a few hours to the next day.
Time to move on…

This is my first time writing a review and I am not the type to do this, but these people are great enough for me to sign up for Unilocal and take the time to do this! If you have difficult spots on your expensive clothes and can’t wear them anymore you want to try Continental cleaners for sure! I have 2 light color suits with brown spots all over them for a long time, which I could not use anymore. I looked around for a great cleaner and finally I found one.
The manager Jessica was very nice and accommodating. The owner mike worked on one of my suits until he removed all the brown spots. They are currently working on the other one and don’t give up. Most people will do their best a couple of time and tell you that it won’t come out, but Mike won’t give up until the job is done. You need to give him time and not be in a rush. They helped me with a smile and reasonable prices.

Great customer service. They do a their cleaning in house so when I needed a dress early and forgot to ask, they located my dress and had it ready the next day! No hassles!

My mom has been coming here for years and recommended I bring my husband’s suit jacket for an upcoming wedding.
I brought it in around 11AM today and needed it finished by 5PM. They said it was no problem and I was able to pay ahead of time. I picked it up at 5PM and it looked great! Less expensive than I thought it would be too.

We routinely bring my suits and my wife’s work clothes here and have never had any problems. Recently I had two of my favorite ties get some kind of liquid on them, I blame the baby, and they were able to restore them to their original condition. We will be coming here for many years to come.

I have used Continental Cleaners for years — steady, reliable, great staff and service. Exceptional treatment of important items of clothing — I had my older daughter’s wedding dressed cleaned for storage with Continental a few years ago, a bit pricey but a job well done. Last week I took my 38 year old wedding dress in to be ‘freshened’ so that my younger daughter could wear it when she marries next year. It looks like a new item, almost glistening! Thank you Continental for your expertise!

I am writing this update to say that today Mike the owner of Continental Cleaners went out of his way and sought me out to apologize for my last experience at his cleaners in what has to be one of the most honorable business redemptions I’ve seen in quite a long while. He explained to me that his customers should expect quality service and was sorry he was not there the day I came in to his store. He compensated me for my troubles and has earned my respect and my future business. I agree that customers concerns should be addressed properly in order to keep them happy and continue their business.
Thank you Mike for going out of your way to show that in this day and age the customer is still valued!

This was originally a 1-​star review only because I was very disappointed in how they handled a claim for a damaged item. However the owner has since responded professionally (within 2 weeks) and I’m back to being a satisfied customer again after 8 loyal years.
The reason I selected them originally is the reason I will continue to use them, they use the best processes for dry cleaning items for people who are sensitive to chemicals. I’m highly allergic and I’ve never had a problem with my dry cleaning coming out of this place insofar as reactions.
Their employees are always pleasant and their prices pretty good.
I don’t recommend dry cleaning precious wool-​filled comforters (ever, not just with them — lesson learned), but my cashmere sweaters come back in excellent condition. I won’t give them 5 stars because my silks have had questionable results and seem to fade. I’m not sure if that’s the dry cleaning or the fabric, though.
For every day dry cleaning, they are a reliable place to drop off your delicate items and laundry.

YES! First one. Not sure how, because these peeps rock. Maybe because it’s mostly old folks who roll in this joint.
I am in love with the ladies of Continental Cleaners — and whoever this owner is.
I regularily drop my shirts, skirts, and something else that rhymes with those things. They do an awesome job every time. They are quick, affordable, and super nice. They remember my name and so when I drop off I don’t even have to say anything, they just know. They also have free Union Tribunes.
The owner gets them the fifth star fo sho. I have never met this person, but I have dropped off what every other place told me was an impossible rug to clean and BOOYUH he made it shiny clean again.
Go here.