J. Christopher Interiors

My review is solely on the quote process only.
At the initial meeting, Frank sounded promising. I trusted Frank as he was recommended by a good friend and did not know much about flooring or the process requirements with insurance and condo paperworks.
Problem started when I had just one contractor and was too trusting. I did ask Frank if I can wait for my insurance adjuster gives me an estimate, he said yes. As soon as I heard back from the insurance agent Wed, I asked him to send over an insurance certificate and a contract with project dates without a back-​up plan (knowing that I had no back-​up contractor at the last minute), Frank overbooked his schedules tending to multiple projects and delayed my project to later date than initial date and said he can not guarantee a completion date and broke the news Friday evening before the long weekend when everyone takes break. Not agreeing to do the job is fine. However, he texted ok and and made me wait 3 days thinking that he will surely send over a contract. When I called him next day, he was out getting more estimates (you can not even handle current ones!!!) and secretary is out and will send contract soon. Just unbelievable. He got back to me very late on Friday evening and said he needs to push back the starting date to a week or later and with upcoming holidays he could not even give me an estimate completion date.
He pressed for signed contract (slightly altered) with deposit but god knows when he will be done? Pretty much, my job (gut down new installation (vacant to their advantage) that is almost 20,000.00) was about to get sidelined right before the Labor Day weekend and contract was even altered when it arrived on Friday evening. When I tried to call him to sort out corrections he said he is not available until Tuesday and I just mail him the signed contract over with 30% deposit.
What really blew it off was… He said how am I going to find a contractor to do a huge job like this… and hung up the phone.
I decided not to go ahead with Frank, and from Friday night on, I contacted my friends and co-workers’s contractors in addition to Unilocal for solution. Luckily, I was able to find, out of 15 contractors (few came came late or saw the opportunity to rip off when seeing the condo– this is norm, where handyman, realtor and contractors get mad for not thanking them for ripping off the owners and knowing that they are lying you have to pretend to not know it at all)
7 different top rated (thanks to Unilocalers!) contractors in town scheduled for an appointments on Labor Day Monday and Tuesday morning after the long weekend starting from 8:15am– 10am with professionalism, on time for appointments, best quote and prices possible who had done many high end luxury condos. It was difficult to find just one contractor and the decision was difficult one. The contractor who I have decided to go with (he asked few hundreds dollar more which I did not mine as leaving the unit vacant cost me 175 dollars per day– so in essence I do not lose additional 1,000 and up with completion date guaranteed) did not take advantage of my helpless situation sent over the insurance certification to the condo on the same day and started the job next morning on the dot at 9am and ending at 5pm as promised.
I was able to find top of top quality wood supplies and workmanship without being rushed to sign the contract. He even waited a day to cash my check as I could not deposit the insurance check til Tuesday morning due to the holiday weekend. Yes! It wasn’t easy finding a contractor at the last minute… However, the current contractor guaranteed promised date on the contract and been working 9 – 5 with honesty and sincerity. He did not mine me going nuts over getting over trust issues when I reviewed and process over and over again so I am not signing myself into more troubles. He simply kept calm, and proved his workmanship and professionalism by being on time, working hard, providing best service and honesty. Now, I can just take it easy and enjoy my long weekend with no worries. Will definitely recommend whole luxury condo manager and residents for their next job to this wonderful contractor who we can trust our units rest assured.
Frank might can gurantee workmanship (not yet personally proven) however, make sure you have back-​up contractors until that contract is signed with guaranteed finishing date. Also, neither did his company have much of Unilocal reviews and made my decision easier.

Frank and his crew installed a set of french doors, but a few months later the hinges started coming out of the wall. I called a handyman to come take a look and it turns out that they (1) did not use the proper screws to secure the doors to the wall, and (2) did not align the two doors properly. Not to mention latch which is supposed to keep the doors closed does not work properly as well.
Ok if you need something done quickly (they installed the entire thing in half a day), but would not recommend for anything more than a small simple job.

Frank has to be the first and only contractor in all of NY that has been wonderful. Never would I thought I would be taking time out of my day to rave about a contractor before. Usually you are thank g-​d that was over.
J. Christopher Interiors was:
* exact to what they promise to deliver
* Honest and trustworthy
* exceeded the expected time to finish
* Really took the time to make sure things were how we wanted it and that that is what happened.
* most importantly fair on the price
Supppppper customer service, attention to detail, honesty, and no hassle approach.
If you need any renovations, painting, or new bath room call them you will never call anyone else.