Regis Salon

Disappointing. I bleached my hair here but the result was really bad (they put too much peroxide on my hair that in the end I had white hair) so I decided to dye my hair darker.

I’m Kari Miller and I was the manager of the Regis salon in the Sunvalley mall. I’m sorry to let everyone know we have closed and it’s awful when you can’t find your favorite stylist so if your looking for myself or any one of my amazing stylists you may contact me via Unilocal or Facebook. We hope to see you in our next location and thank you for all your business throughout the years.

So my girlfirend went here for a simple trim and to have her streak of purple redyed and it turns out this place hires people who have no clue what they are doing and lie about their skills. Kristina Crandell is the name of the so called hair stylist who did the following. 1^st to redye the strip of color she found it necessary to process my GF hair with bleach three separate times in one sitting because she couldn’t figure out how to do it right. Once she finally decided it was time to put some color in she spilled purple all over my GFs forehead. When my GF tried to call her out on her mistakes she was rude and indignant and being non confrontational my GF just put up with this horrible women. After spending 5 hours in the salon for what was supposed to be a simple visit Kristina refused to give any discount or break for her mistakes and charged $ 130 for her horrible service.
My Gf then takes a shower the following day only to find her hair falling out in chunks and then went to brush it and most of her bangs broke in the middle. Kristina Crandell you better hope I don’t run into you because you going to get an earful your incompetent and should be ashamed of how you conduct your self at your work place. AVOID THIS PLACE NO MATTER WHAT THEY DON’T HIRE GOOD PEOPLE.

Got in touch with corporate since this post. I could have excused the cancellation; I’m not prepared to excuse the rude response from Christina, and no amount of fake Unilocal reviews of her will override the proof in those screenshot messages of the type of personality that Regis salon hired.
Skill with clippers and dye doesn’t mean you have good people skills.

If you want great color and a really fun experience go see CHRISTINA ! I went from drab to fab. She completely listens to what I want and understands everything I ask. She is super accommodating and has taken me on the fly at the last minute. Go see Christina and have a great hair cut, color and a great experience ! I just wish I could give her 10 stars!

I cut off 21 inches of my hair. Chelsea Verdin was my stylist. She is amazing, efficient, pays attention and was very fast. These are all things that matter to me. I love my new haircut and wouldn’t trust anyone else to make such a drastic change. I recommend chelsea verdin for all your haircuts and color. She is amazing A++++++

Maddy is the best, she makes sure that her clients are happy before they leave. Takes her time and does the best she can. love her!

I had my hair done today by an exceptional stylist, Maddy. She LISTENED to me! I asked for highlights and a cut. Simple right? But she went above and beyond my expectations! I love what she did for me! I have gone to a few high end salons in Walnut Creek, paid top dollar. They were good, but nothing spectacular to justify the cost. Yes, the premises of Regis are very dilapitaded; but the quality of service belies the atmosphere. Corporate, if you are listening: the talents of your employees deserve to be showcased in the appropriate environment! Maddy, you are the best!!!

The worst hairstylists with the worst attitudes. DO not get your hair done here!
I went in to get highlights on top of my red hair and I get a stylist who was not confident and had to consult everyone in the salon. Then the manager told me to go to «pennys» if I wanted my hair touched. A manager in a customer service business shouldnt talk to people like that. I then asked if they were comfortable with a solid color and I got a «i can do dark brown.» Are you serious? My 1 year old can dye my hair dark brown. My hair is not damaged. I spend money on its upkeep. Its red! I should’ve known better then to go into a salon where no employee/​stylist has highlights.

I had came here a while ago. The customer service is very good. I was taken by a stylist right away, even though I did not have an appointment. I was in love with my haircut and color. I came in not knowing what I wanted, but I left loving what I got. I will always come back here.

I NEVER had a bad haircut here but that’s mostly do to the fact I only have had it cut by Victoria haha. And yes I have had multiple bad haircut stories hahaha. bthe place is clean and nice they so a good job washing and styling before and after. When I call for an appointment they are very polite and answer readily. Everything is easy and convenient just how I like it. And Victoria is very knowledgable with hair and what products to use (without trying to break the bank) and how to take care of your hair. She even have me her card and said I could txt her pics of possible colors I wanted to do… who does that?! Hahaha so nice. I thank Victoria for making me a better woman hahaha. And i feel like this place is very reasonably priced. So it’s an overall win for me. If you never have been here park on the upper area near the regular entrance NOT the Jc penny one but around the corner from it. As soon as you walk through the doors it’s immediately to your left.

A number of years ago, I followed a stylist from another salon to Regis. That individual left, so I did, too. The upside to a mall salon are the hours, so I went back and found another sylist. She ended up moving, so I left. After a year, I found myself in need of flexible hours and decided to try a random stylist. I got Rosa and have been going to her for some time. She also recently left Regis, but went to a salon where I can follow. Cosi Bella in Martinez.
Rosa has excellent skills and not only listens to the type of haircut you want, but also remembers what you asked for when you put away the sample photos you brought to the salone. I’ve gotten the same basic cut most times I’ve went, but she’s tweaked to to my specifications each time. i.e. keep it a little longer in the front, etc…
Good luck if you try Regis. There are some good stylists, but if my review is any indication, they good ones don’t stay. The place could use a major makeover in the way of painting and so on. I don’t think the company is investing in the concept at all and is totally coasting at this point.
2-​stars for Regis
5-​stars for Rosa

Can’t thank Danielle enough for my wonderful new color! She’s an incredible person who listens, comments and gives feedback on customers’ requests, and it worked so well for me!
To tell a long story short, I needed a color correction. At some other place, they messed up my hair so badly that instead of becoming a platinum blonde, I looked like an amateur colorist who dyes her hair at home. My hair was all yellow and fake-​looking. I called Regis salon hoping to book an appointment as soon as it was possible, and they agreed to do it on 4^th of July! I heard about Danielle’s talent before and was very happy when they confirmed my appointment with her on that day. She was so nice and helpful, and she did everything she promised to.
At first, I wanted to go with a cooler shade of gray to tone my yellowish hair down, and Danielle said that it’s better to try a light cool brown low lights combined with highlights, so it would look more natural. Trusting her, I agreed and it turned out to be a right choice! She was very meticulous, applying color strand by strand so it wouldn’t look chunky. In the end, I was very pleased!
Danielle has a beautiful blonde hair herself and she knows how to do the trick! If anyone is looking for a great stylist, especially for light hair, don’t need to look further!

I went here for a color correction and the girl who colored my hair was Chace/​Chance. I used a box dye to die my hair but it came out a dark reddish brown. I let her know that i wanted the red out and some highlights. So, she said ok that she could do that. Anyway, hours later, she rinses my hair and starts to brush it, then MY HAIR WAS COMING OUT IN HAND FULLS! THE MORE SHE BRUSHED THE MORE HAIR CAME OUT!!! Half of my hair fell out!!! I am traumatized!!!
WARNING: DO NOT GO TO THIS SALON TO GET YOUR HAIR COLORED BECAUSE IT WILL FALL OUT!!!

My spouse goes to Claire at Regis Salon.
Spouse wanted the Paco Rabanne Male Model/​Girl with Dragon Tattoo (Noomi Rapace) Haircut … and Claire delivered. Her technical ability to get this haircut closest to what my spouse wanted made her happy.
Thank you Claire.

I woke up this morning looking at my hair and I told myself that I DESPERATELY needed a cut. It was about mid-​chest, dry, damaged. Totally different hues of brown. After school I walked in and asked if someone was available for cut and color. They took me and had a master stylist available!
Her name was Tina. Such a doll. I told her I wanted an asymmetrical bob and re color my hair for a little more life.
She’s so sweet and easy to talk to! Did an amazing job on my color (she put it back to one color instead of five like I had before. Don’t box dye your hair. Ever. hahaha). And I’m obsessed with my new cut. She added volumizing layers and it’s so much fun when I tease it because it looks even more volumized!
I went from long, boob length hair to hair that brushes the nape of my neck. And it looks amazing.
Tina, you’ll see me again. You gave me a whole new look! :)

This was my first time going to Regis for a haircut. I had an appointment with Stephanie. She is AMAZING.
My biggest fear is having too much hair cut off and Stephanie is understanding, communicative, and super friendly. She gave me GORGEOUS layers and styled my hair. She listens to what you want, gives you her professional opinion, and the works her magic. I highly recommend her, and will definitely be going back to her for my next cut!

Overrated and over priced. $ 50 for a TRIM?
Was thinking of a color, but wasn’t sure. The person doing my hair told me to think about it and that «NO» she wasn’t going to do it. I know she had the right intention of not coloring my hair since I wasn’t sure about what I wanted– but instead of talking about it or telling me nicely– she was a bit rude.
I came home to find my bottom layers boring and looking amateur-​ish. If I wanted my hair like that I should’ve just went to Supercuts for half the price or my auntie who knows a friend of a friend that cuts hair.
Take your money elsewhere, there’s a reason why they are always open for appointments and the place is always empty.

I’m extremely picky about my hair, and i was very happy with the services i received!
I went to Stephanie, I just wanted a simple layering with bangs and she was great! Gave me great tips on how to maintain my hair, and she was very friendly.

Nobody likes to change or take a gamble when it comes to hair, but im certainly glad I did!
The story is I’ve been getting my haircut and color by the same girl at the same place for over 5 years. In the beginning it was great, she’d do a beautiful job, take her time, and really just make you feel like she’s giving you her undivided attention. But sadly as years go by she just starts to see you as another regular income. It was getting to the point where she’d rush, skimp on the service, made me blow dry my own hair and style it in the end. I didn’t mind helping her out because i mean i understand time is money but it was to the point where i was feeling cheated and unappreciated.
After hearing enough of my complaining my boyfriend told me he’ll take me to a new place to get my hair done (oh no). I decided oh what the heck, it’s worth a try and that way i can tell him later that i tried it and didn’t like it. I was already prepared to get my hopes up, because i mean what could he possibly know right? when we arrived at the mall (out of all places) i just wanted to scream and cry. But i sucked it up and shut up. Regis wasn’t too busy and they were able to take me right in (which i guess isn’t a bad thing). The stylist that worked on me really listened to what i have to say and actually made a few recommendations too. She was super attentive and precise about everything, she really wanted to make sure you liked what she was doing and that you were happy.
Chanel is an awsome stylist, she’s super attentive and really cares about her work. She made sure I left happy. I’m glad my boyfriend forced me to switch to a different person. heck, i pay less and get more out of it in the end.