Alcatraz Locksmith

Been using Alcatraz for years now finally went into there shop to check in and leave a great Unilocal review these guys do it all ! They’re always very efficient and quick if it’s making a double for your key (Anthony) or if you’re locked out of your car (Ricardo) who have both gave me great customer service multiple times over the years. The shop is awesome as well as very clean and presentable! No wonder why Alcatraz have been the number one locksmith in San Diego for a decade.

I have a 99 Chrysler lhs and I locked my keys inside like an idiot. These guys came out and had it unlocked in less than half an hour. Very polite very fast and inexpensive to boot. With the Unilocal coupon it was only $ 30. If I ever need a lock smith again I’ll be using them. Highly recommended! !

After a hectic Saturday morning, I was on my way to take my children to their soccer game when I realized I left my keys in the kitchen after we walked out of our front door. Luckily, I still had my phone with me and I called a locksmith place who quoted a high price and estimated their time of arrival would be within 2 hours.
I found Alcatraz locksmith who were very courteous over the phone and said they would be at my home within the hour. Sure enough, Ricardo arrived and within less than a minute unlocked my front door which was a great relief. Ricardo was very courteous and professional. Their service price was fair and reasonable and fit within my budget.
Thank You Alcatraz Locksmith for the great service. I now know who to call when I get locked out of my home again.
Grace C.

Wow!!! This place really ROCKS!!! I broke my safe key thinking I was really fu** !!! But this girl who works there saved my ass big time!!! A BIG THANK YOU!!! GIRL!!! U really made MY DAY!!!

Im a full time Real Estate Broker Realtor I use Alcatraz for all my keys– rentals/​sales. They always quick efficient and keys never have any issues

This place was great. They extracted a broken key from a lock I brought in really fast and made me a new key for cheap. Friendly and helpful.

I looked up «car lock service» on my Unilocal app, and this was the first one up. They got to my location fast and the guy who helped, Ricardo, was very nice and helpful. Highly recommended!!!

Went there to get a Toyota Prius keyless fob programmed. I have a working fob but needed a spare. I brought my own fob which I purchased on EBay and is exactly like my working one. I bought my own because another locksmith wanted $ 375 for a new one and programming. Ridiculous. Alcatraz quoted me $ 175 to program and cut a key but they wouldn’t guarantee the fob would program. They said it would cost them $ 125 to try and program so I would be charged regardless of whether the fob worked or not. Again ridiculous. It almost seems like a scam. They make money either way and I get nothing. I guess it’s either you buy the whole over priced fob from them or you get screwed. Electronic keys are a scam.

I was referred here by AAA — couldn’t unlock my trunk. Lily solved the problem quickly, even fixed a few other things. Best of all, she gave me a great resource for other problems I’m having with my car. I don’t live near Alcatraz, but I’ll definitely come back here for any other locksmith issues.

Helped me assemble my key cylinder for my car door, great service. Make sure you check-​in and use there coupon deal.

They were very nice and fast. They also have a military discount, which is awesome. They copied my key and I got a key chain in about 5 minutes for under $ 5.

I went in there today trying to get a key cut for my Scion TC. my old one had broken but the controls still worked. I called over the phone and spoke to Lily and got a quote which was very reasonable. i arrived and was greeted by her and got to work. I was out in about 5 minutes. Very good customer service, will return in the future.

They cut and programmed 2 new keys and 2 new remote keyless entry fob’s. I bought from eBay that the Honda dealership said were no good. Excellent work

The following are facts. Locked out of house. Called this locksmith. Promised tech visit in an hour. Quoted price at $ 55 for one lock. Quote repeated over the phone twice.
Tech arrived in 90 mins (half hour late). Performed task. Took less than a minute. Charged $ 65.
Before tech left he offered to cut copies of my keys for a fee. I declined. Tech suggested I call owner the next day since he would not receive my phone call after hours.
I didn’t call because I didn’t care. I do care about the owner disputing the real facts.
Late service. Broken quote. Dishonest representation. 1 stars.

I came in to get my Lexus key made and a new case for my keyless entry, I was out of there in 15 mins. The key works perfectly. I recommend this place.

I came in looking for a specific deadbolt that my buddy reccommended. It cost too much to order overseas. Walked in and spoke wirh Lily and shared my frustration with the deadbolt. I had it by the weekend in time for my vacation.
I dont normally post reviews but once in a while you encounter that exceptional service thats worthy of some recognition. Thank you Lily, i was able to enjoy my vacation a little more with the the peace of mind. I dont remember the other guy behind the counter who initially helped. Thanks again.

Came in today after Lowes was unable to make a key for me. I walked in and had 3 keys made in less than 10 minutes! Lily Arizala was very helpful and knowledgeable regarding the questions I asked about some other keys I had. Don’t waste time at Lowes or Home Depot, this shop carries it all, including car keys that have chips in them. They have a mobile service also and are used by AAA. Ask for Lily and you will receive great service!

Did my homework and found the best locksmith in Chula Vista. They are by far the best; Very Friendly, knowledgeable and an excellent price. I needed to buy a remote and programed form my car; got a great price and it took less than 5 minutes to do everything.
I was impressed. ! Ask for Lily, !!!.

Very friendly, prices are fair and there work was excellent. Highly recommend this locksmith.

I came here today to get a couple of keys cut for my Jeep and I used the $ 25 off coupon voucher that I paid $ 10 for here on Unilocal.The service here is very good and I was in & out in a matter of minutes with my newly cut keys that I purchased on eBay.
Ruth was very nice on the telephone and Liz took care of my key cutting with perfection. I highly recommend shopping here for your key cutting needs.