Lakeview Ace Hardware

I’m so happy to have this hardware store in the neighborhood. They are always friendly and available to answer questions. I’m no handy woman so I can’t speak to the selection and price but they are great for your basic needs.

I was in LV Ace today. I needed a plumbing part. I brought pictures but the salesman was not sure of the size from the picture. He told me how to disconnect it and bring it in (easier than I thought it would be.) He fit the correct item and I fixed my problem myself instead of hiring a plumber.
Lakeview Ace has been my local hardware store for 15 years and I always get the help I need here. This is why I award them five stars. I am glad that they remain in the neighborhood.

Always friendly and have what I need. Staff is always willing to help with whatever you need. We’ve been doing a complete renovation of our condo and they’ve been a huge help.

I this place. They know where everything is! I’d be lost without their awesome service. I like the assortment of small home goods organization products and such, and they always have the weird lightbulb I need for any kind of lamp. In fact, I am headed there now for a few random things! Oh, and my dog always gets to come with me since they are dog friendly (to a point), and always give my pup a treat.

old, dark, cluttered… Can’t match paint colors because «kid» in paint department didn’t know how.

We had a terrible experience when going in to ask about a paint project we were doing.
We had done a fair amount of research on what we needed to do to repaint a wall in our house so we went to the store to get a product (all purpose joint compound).
When we asked the store clerk a question about what we needed he was very rude and replied, «oh well that’s a professional project.» He then proceeded to ask us a bunch of question to show how much more he new then us on the products instead of helping us find what we needed.
We simply said, «ok, we’ll go somewhere else to find someone who will actually help us get what we need.» So we did and it was a night and day difference.
We got an all purpose joint compound which was a very common product for «do-​it-​yourself» home paint jobs and went on with our project with no issues.
This Benjamin Moore section of this store should be avoided!

First off, I want to say that I typically support smaller businesses in the neighborhood rather than going to a big box retailer for something I need. I’ve bought items from this location in the past. This past weekend I recently bought a dimmer for my new light fixture and some dimmable bulbs, with the help of one of the managers (I assume).
The truth is, this store is great for when you need something. But when you need to RETURN something, it’s the greatest grief you have ever received from the store. Someone has already reviewed a similar situation with their return, so I’m not making this up.
After purchasing the dimmer and lightbulbs, I hired an electrician to do the install for me the same day. He installed the dimmer — which DID NOT work. My electrician called the manufacturer and customer support said that it was a defective item and to return back to the store. So I ran back to Ace (within two hours of purchasing)… the same manager who sold me the dimmer and bulbs, gave me stank eye about the dimmer. Staring at it for five minutes as if my fairy godmother was going to magically appear with her wand and say, «Bippity Boppity Work!». I explained to him TWICE that it didn’t work, and that I’d like to get it replaced. He questioned who I hired (yes, by electrician I really meant the homeless guy I ran into in the alley that I paid $ 5 to hook up a light and dimmer for me; #eyeroll). He questioned who told him it was defective. Asked about the bulbs (the same ones he sold me). Then he says he’s never had a problem like this and begrudgingly gave me a replacement.
When I got home, the new dimmer worked. And after such a sour experience trying to return something, I’d rather take my business to another Ace, or a corporate retailer who won’t be such a jerk about returning things.

I never not been able to find what I’m looking for here and always get great service. I’m fortunate this store is in my neighborhood as it’s saved my ass more often than I care to remember.

Needed Benjamin Moore paint as specified by my property managers and LAH was the closest outlet. Great selection of colors and good info on the differences between finishes. Paint guy seemed friendly on my first visit. Returned when I decided to paint a couple more rooms… and, for some reason, he seemed a bit surly. But, I wasn’t there to strike up a friendship. They know what they’re doing, so that’s what matters.

The Quick Fix Solution
There is absolutely nothing more frustrating than getting home to start a project and discovering you are missing a single piece of the puzzle. This Lakeview Ace is filled with employees that are willing to help you if your stuck on something. I have made countless trips across the street to this location for various bits a pieces of hardware and tools.

Great service and they have everything you need for home improvement. They offer Benjamin Moore paint. The staff is friendly and extremely helpful.

I bought a pair of work gloves here which literally fell apart the same day I purchased them. Brought them back the next day and caught all kinds of attitude from the owner because he just didn’t understand how this could be possible despite many other folks also experiencing the same problem. he had several other pairs of the gloves there that were returned with the same issue. Incredibly rude and insulting. Sorry pal, don’t sell garbage quality products and they won’t dissipate the moment they walk out the door.
I much prefer to support the little guy over Home Depot but this guy needs a serious attitude adjustment. Too bad the little guy is a jerk.

I love this Ace Hardware! They seem to have every odd and end you ever could want or need and everyone is very helpful. They are not only helpful with in store questions but they also do things like check to make sure they have products in store for you when you call to see if they carry certain items. I am moving from the area this weekend and am sad to give up my hardware store that has been so great the last three years.

For a small’ish hardware store located in a district crowded with businesses this one seems to have whatever it is you are looking for. The isles themselves seemed a little cramped and the layout is a little goofy since the inside of the store seems to be two former businesses spliced together but there again they stock just about everything. The customer service at this store is awesome. Every time you go in the staff is very eager to help out and know exactly what it is you are looking for and where in the store it’s located. It’s almost like you have a huge Home Depot type store but shrunk down to fit into a urban setting.

The staff is friendly and knowledgeable. The times I go there, I usually get asked if I need assistance which is nice. I’ve got keys done there and purchase hardware stuff. One time, I bought the wrong lightbulbs and returned them an hour later with no hassle.
The place is pretty small and you’re going to pay a little more than at a box store, but I value the service and they have what I need so no complaints here.

How have I never Unilocaled this place when it is my LIFELINE during home projects!!!
The folks here are fantastic.
Is the store organized in some secret way? YES. But that’s why they have EXTRA floor staff who are very knowledgeable to help you:
–find what you’re looking for
–problem-​solve a project
–improve your chances of successfully completing a project
–give you tips on a product
–AND make you a new set of keys at the same time
Seriously, this place is such a gem for the neighborhood.
P. S. Keep an eye out for Ace T. Cat!

Great service, friendly workers. So great to have an Ace in the neighborhood. They have weird hours on some days. Dog friendly :)

I have to give the Lakeview Ace Hardware 5 stars for great service. The moment I walked in the woman working the cash register asked what I was looking for. Not only did she promptly and knowledgeably direct me to the appropriate section, she also knew off-​hand that what I needed would be on the top shelf (and out of my 5’2″ reach) and offered to send someone over to help me get what I needed.
I turns out it was not in stock but she offered to order it to pick up the next day if I was interested. I thought this was great because I would have never otherwise known that such an option was available. Thanks again for the help.

A long time ago when I first moved into Lakeview I noticed that there was no place to put a roll of toilet paper in my dime-​sized bathroom. I never thought I’d get into that situation and that those holders just naturally come with apartments! Oh well, silly me.
Finding one of those doohickeys was hard! I think I went to two big-​box stores before I actually found what I was looking for here. It’s nice to have a place like this in Lakeview when you’re not sure where to turn for specific home items like this. The staff are also very friendly and helpful, and don’t make you feel like a moron even if you are one like me.

I’ll admit, I love these types of stores. there is so much crammed in the shelves. But what makes this place great are the people. They’re very nice and helpful, from locating an item, to describing what I need and them helping me find a solution.
Also, as a new home owner, I can now appreciate the joy of walking into a hardware store and *not* getting the condescending attitude you sometimes get as a woman.
Three cheers for the local hardware store!