Greulich’s

Beware!!!
I went to Greulich’s for an oil change because it was conveniently near my work. They were not very polite when dropping off my car. When I returned they handed me unrequested quotes for urgent repairs for$ 2700!!! I just had my car in for a tune up at my mechanic 3months ago, so I was a little confused. I felt they tried to scare me into it bc I was not knowledgable about car repairs. (I am a woman, Who does not find it interesting) very gruff and pushy.
I passed the information on to my mechanic and he helped me visually see what to look for and understand.
I wouldn’t use them for anything beyond an oil change anyhow, but now I won’t even use them for that. Horrible

These guys are trustworthy, friendly and knowledgable. I took my Nissan there for an AC job, and the guy in front of me was going on about how «the dealership» said he needed this and that, and when the manager, (Tim I think) got done with the estimate he told the guy he didn’t need most of that stuff and to save his money. Then, a young woman came in upset that her replacement part was going to be late and she needed to get to work; no problem, they actually had Enterprise rent a a car drop off a car for her and THEY paid for it!
I told Tim I needed AC and that Nissan wanted like $ 500 and he laughed and asked «how do those people sleep at night?» Seriously! I got it done for $ 285, PLUS, when I picked it up he said «here’s a $ 30 off coupon, we had some laying around.» I mean, what business does that anymore? Also, Rene and the other mechanics don’t cut corners, they do the job right and stand by their work. Rene even gave me a free set of nice chrome tire valve covers for my Nissan that were leftover. I have since had an oil change and tire rotation and saved a lot of money, and my AC is still going strong. I’m a journalist, I pay close attention to how people interact with each other. These guys don’t BS, they treat you right, old school style. Take your car for an estimate at the dealership, then go to Greulich’s and find out what you really need. They will itemize a list with prices and prioritize the importance of each maintenance item. I rarely rave about any company like this, but Greulich’s deserves it, I go to the Chandler location, but I am sure all of the locations have great service.

Rene Vasquez is the ONLY mechanic that I have trusted to take car of my daughter’s car. He looked it over thoroughly before we purchased it used and brought it to him a few times since. He goes out of his way to go the extra mile every time we needed his help. The front office staff have always taken great care of us as well. I highly recommend their services! Very honest!

My family has used three of the Greulich’s locations for auto-​repair and oil changes since moving to Phoenix. We’ve gotten reliable and fast service from all three. I really enjoy this location off of Chandler near 56^th St because it is closest to my home and the guys in the office are nice and haven’t tried to up-​sell me on unnecessary parts/​service.

I have been bringing my cars there for the past couple of years. I have a few things that needed immediate attention and cost me a lot of $$$$.$$ I teased one of the guys, Troy, why he hadn’t washed my car. So he had it washed for me. I was so happy he went to above and beyond for me. I was very pleased with his cheerfulness and helpfulness.

I have to give this place 5 stars because I am no longer afraid of taking my vehicles out for oil changes and such because these guys have never tried to con me into «last minute emergency fixes» as their way to upsell. I drop my vehicles off and tell them what I need done, they do it and I’m off.
Also ladies, I’m sure we can all relate to having men feeding us a bunch of BS on having to upgrade this to that for whatever reason because they expect us to not have a damn clue about our cars, but pleaseeeeee, do your research about what you need done before you take your vehicle anywhere. I can tell you that I am no longer underestimated when it comes to knowing exactly what I need.
Anyways, yeah go here. They’re awesome.

I went there for an oil change. It didn’t go perfectly, but they made the effort to make it right. For that, I commend them and they will get my repeat business.

I was quoted that my repair with discounts for labor would be around $ 607.00 with diiscounts. With parts closer to $ 1300.00 total. I asked how I could save money and I was told I could buy the parts. The work needed was shocks, struts, and brakes all around with machining the rotors. I started to source out the parts and also shopped other shops as well as the same shop speaking a different employee. The different employees gave me totally different stories, and were incorrect about a couple of things. I found someone that repalced the brakes and did the work at a great price, the rear shocks didnt need to be replaced, and the struts didnt need 4 hours of labor to fix. I agree with another reviewer, they will take advantage of any opporutnity to increase sales whether you need the work or not.

They will take advantage of you any chance they get.
I’ve tolerated them long enough. I go to them for their basic Oil Change because it is the cheapest around, and on that they do just fine. But every time, without fail, they come back and say something is wrong or broken – specifically Jason comes back and says that. First, my water pump was leaking and needed to be completely replaced, then my power steering pump was leaking and needed to be replaced, then an axle needed to be replaced. I always ask for a second opinion when these things happen and so I took it to another mechanic who looked at my car and here’s what was wrong: my water pump was fine, the clamps just needed to be tightened: free. My Power steering pump was fine, those clamps also just needed to be tightened: free. My axle was fine and did not need to be replaced.
Then I really did have some car trouble and was 95% sure it was a starter problem. I took it in for an oil change and asked Jason if he could test the starter and see if it was in fact the problem and asked him how much that would be. Now a starter has to be removed from a car to be tested, so I was expecting a fee to do this – but guess what, it was free! He goes out to the garage, and literally less than 5 minutes later comes back and says it is in fact bad. It was going to be $ 300 for the part, not including labor. Guess what, it takes more than 5 minutes to pull a starter and test it – especially on my car where the starter is located completely UNDERNEATH the transmission. I got the part somewhere else, brand new with a warranty, for $ 85 and had another mechanic replace it for ¼ the price. And when he looked at it, he said that the starter probably hadn’t been touched since I bought the car and there was no way Greulich’s had tested it.
I am finally writing this review because my sister and her new husband are sitting in their lobby with a $ 300 bill for parts they didn’t need, but they have a 12 hour drive with snow ahead of them to get to their reception so they didn’t want to take any risks.
BEWARE!

1^st OFF, I AM A RETURNING CUSTOMER AND I DO NOT WORK FOR GREULICH… THE BAD REVIEWS MIGHT EVEN BE FROM THE COMPETITION. THESE GUYS ARE AAA APPROVED!
My busy schedule has me running in 10 different directions and stopping for an oil change and «check-​up» is the last thing on my mind or agenda. My «Time to Change Oil» indicator had been harassing me for a couple of weeks. I had a break in the action and so I stopped by Greulich on Alma in Chandler… They squeezed me in and had me on my way in less than 30 minutes. I am a happy camper. These guys always seem eager to help.

SHADY! SHADY! SHADY!!!
My friends car broke down and it was towed there. They were supposed to diagnose thye problem. They told her the alternator was bad and it would be $ 600 to replace it. The next day they called her back and said it would be $ 800. Thinking it was really high she asked my advice. I told her to call the place I go to. My mechanics quote was half the price. She informed Greulich‘s that the car would be towed to a different shop to have the repair done. They told her the car was «in pieces» and it would be $ 400 to put it back together. She found the part online and they will install it for $ 250. How is $ 250 to install an alternator but $ 400 to put the car back together for her to take it to another shop?!
Don‘t let these guys near your vehicle!

I cannot say enough good things about Mike, Brice and the guys at Greulichs. My car in in for its second major repair in a year and they were so easy to deal with, worked with me and most important? Did a great job and DIDN’T rip me off. They worked with my crappy warranty company and fought to get new parts — not the used parts the warranty co. wanted to stick me with. They will always have my family’s business!