Pizza My Heart

Ordered delivery. The pizza was cold n the crust was hard. The cheese was not melted. It was a big disappointment for a medium sized $ 30 pizza! It was supposed to be a 14″ pizza, what we got was smaller than 12″!

Gotta say I was unimpressed by this location. I was staying in town on business and I saw there was a Pizza My Heart in the area so I decided to hop online and order; after about 20 mins of fooling around with the online system and being told they didn’t deliver in the area I was staying (less than a couple of miles down the road) I decided to call the location instead. After being out on hold for about 15 minutes to verify they could deliver to my hotel my order was taken and I was told the wait would be about an hour, what are they doing, making the cheese in house? The driver had problems finding the hotel (add 15 mins) so by the time I had my pizza it was barely warm. The actual pizza was mediocre at best and price I ended up paying with tip was ridiculous for the pie I ended up with. Needless to say this location does not have a piece of my heart!

We ordered out on a saturday night for delivery and were told a hour and 45 minutes! Went to pickup and that took nearly a hour. I was not impressed with the time it took. The pizza was good, not something to write home about but price very good.

The food is just as good as any Pizza my Heart but this is about the customer service.
I went in and the young lady who rang me up was awesome; very nice and quick. However she overcharged me by 2 $ on my lunch and I didn’t realize until I left the establishment.
I called them and asked to speak to a manager and was told there was none. Then when asked about my issue, I told the guy on the phone and he put me on hold for five minutes. After holding he came back to say he didn’t know how to help me or what to do because «it’s only 2 $».
Bro, you make 10 $ an hour and that’s 20% of your income. I wouldn’t say to customers who were wrongly overcharged «it’s only 2 $».
Never going back and I work right across the street.

Went in here with my mother in law and ordered 2 slices. Unfortunately both were burned and had a burnt flavor. When I took one of the pieces back up and stated that it tasted burnt the guy behind the counter just looked at me and grunted. I said it again and again he just looked at me and made a sound. Never reached out to take the slice from me. Finally as I stood starring at him he turned around angrily, walked away and grabbed some gloves. Then a young girl walked up, I told her the same thing and she took the piece from me and got me a new piece. Mine was not the only burned pieces going out either. A gentlemen next to me had a few pieces to go and his were totally burned. I visit the Pizza My Heart in Valley Fair all the time and have NEVER received burned pizza. Won’t be back to this location.

When Boswell’s was open and I always used to come and grab a slice or two. Since then, my girlfriend and I have ordered from you folks several times, last time being Tuesday for delivery 06÷09÷15. I’m happy to report that everything is still all good and that everything is always on point.

Every time I go here to eat in-​house or take out, I leave a very satisfied customer. Very friendly staff. Food is to die for. Favorite is D’Lux Chicken

We’ve ordered from here for the past three years and had no problems until today. I placed an online order at 9:50am for two pizzas and soda for our movers for lunch to be delivered at 11:45am. At 11, they called to tell me they had just received my online order and could not accommodate me because they had a very large order. They said it would be an hour later, which will not work for us. I asked to speak to the manager, but he said the same thing. I asked if we could just come pick it up, and he said that it would not even be baked until the later time. So it wasn’t just his driver, like he originally said. There was no trying to accommodate us, they just wanted to push my order back. I asked for a refund because they had already charged my card. I ordered a pizza at Bibo’s in WG instead. They always take care of us.
If you have an online ordering system set up, maybe you shouldn’t have one that has such a delay in receiving the orders. Or like other restaurants, have it block out order times if you are booked at that time. I ordered two hours ahead of time, and now I’m left disappointed. I have movers here that are working hard and are hungry. If my order was a problem, it would have been nice to know as soon as I placed it.

Pizza My Heart is a place I’d come to if I wanted to grab a quick slice of pizza to-​go. Service is friendly, pizza’s are about $ 3-​$ 4 and pretty good. I got the chicken, bacon, mushroom one and that one is very tasty. I’ve had some pizza’s that are on the thinner side and some on the thicker side. I guess it just depends how they make it that day/​how much toppings there are on it. Slices are decently sized, some larger than others so make sure you tell them which piece you want! The pizza/​salad combos are also really good and anywhere from $ 7-​$ 9ish. I like the Greek salad.
This Pizza My Heart actually connects to the movie theater from the left side. If you can’t find it, go inside the theaters (it’s on the left), or there’s also a separate entrance on the very left side. Because it’s inside the theaters, be ready for the smell of popcorn…
For all you big pizza lovers, it’s definitely not the best pizza, but it’s pretty good for the price!

good pizza and great service!
plus you get any slice you want and a t shirt for 6 bucks!
un-​beatable deal !

My favorite pizza chain.
I grew up in Santa Cruz, which means I grew up on their version of NY style thin crust pizza. I’m extremely happy to see their growth, and now I can find them everywhere. This Campbell location is wonderful and attached to a movie theatre, nothing like getting a great slice before or after the show

I love PizzaMyHeart but what’s up with this Campbell location? No delivery on Fri or Sat and no other store backs them up for the Campbell area? Even when they do deliver 3 out of 4 times the crust is burned. I don’t mean crisper than ideal, I mean black, charred burned. Another delivery guy told me one time the oven is too small but who knows. PizzaMyHeart — if you read this, come on, get us delivery on Fri and Sat.

Pizza is okay pretty basic and quick! You can purchase by the slice. Service is friendly and nice. This is a smaller location however You can bring into the Camera 7 theater which is attached!

First off, SO DIFFICULT TO FIND. I am not fromt the area, and was staying in San Jose for New Year’s, and I have had Pizza My Heart when I have traveled to the Bay Area before, and remembered it being so yummy. Anyways, this location is in an outdoor mall/​shopping center tucked right next to the movie theater. After driving around twice and just not finding it, I just parked and walked. After finding a directory, I realized that I had parked on the opposite side, so I had to walk around the whole place in the cold, whatever.
I order the Big Sur, remembering the loads of garlic from before and just how tasty it was. They were a little busy, and I had to wait awhile, but no big deal, the guys working there were friendly enough.
Finally digging into the pizza, it was okay. Still good, just not great. I don’t know, maybe it had something to do with the fact that it was NYE and they were super busy. I will try again next time I’m in the area, but perhaps not this location.

The worst Pizza My Heart I’ve ever been to.
At lunchtime, they literally only had two selections. The girl «helping» us was exceptionally rude and acted like I was totally inconveniencing her by ordering a slice of pizza that had clearly been sitting out for hours. I was excited to get a shirt here — they have that $ 7 deal for a shirt and a slice. But when I asked for a small shirt, she said they were out — she didn’t even check, nor apologize. Ummm, maybe restock and not advertise for a deal you can’t fulfill???
Worst part was that my vegetarian pizza slice was soggy, cold and tasted like cardboard with burned vegetables on top. When I picked it up to take a bite, everything fell off and my pizza literally ripped in half. Such a waste of $ 4! Take a cue from your Palo Alto and Los Altos counterparts and get it together, Pizza My Heart Campbell.

Well, whoever’s pizza we got was tasty. First mistake, ordering online. They quoted us an hour and it was over 1 hour and 30 min. Then, we got the wrong pizza. They offered to make us a new one, but having taken forever, we were starving and ate the one they delivered. Thankfully we will be getting a refund

Too thinly sliced pizza but great employees! The ambience was very casual and the food was great. You can get refills and if you want more slices you can just come up and buy another.

The chicken and bacon pizza here can never disappoint. Fast service and delicious cheap food. What else can I ask for?
Also, don’t forget your stamp card. The more stamps the merrier. Free soda, salad, and a slice of pizza?! I’m in!

Meh. I’ve experienced better… guess that sums it up at this particular Pizza My Heart. Was in the area today and stopped by for a slice. Wanted their veggie combo and the guy stated ‘we don’t have it at the moment, it will be 10 minutes before we can get it out of the oven’. Well, I don’t want to wait 10 minutes for a slice of pizza…
I just had a slice of another veggie pizza (I usually order a chicken pizza as there is less fat, but their chicken pizza also has bacon…) It was probably the thinnist slices of pizza I’ve ever had. I like New York style pizza, but maybe a little thicker crust. The overall taste was OK.
I think their Los Gatos location is better with more ordering variety. (I know this is a smaller version next to the movie theater) Last time I was at the LG location, my friend has one greasy slice… (Watch out for those combo’s)…

Does the world really need another review for Pizza My Heart? Probably not but I’m trying to meet a self imposed review quota here, people …
This location is great in that it’s located right next door to Camera 7 which is the theater of choice for me and the boyfriend. It’s now become customary for us to meet an hour early, grab a slice at PMH and then see a show.
I’m a diehard Hawaiian fan so that’s always my choice. Although I’m usually a thick crust kinda girl, I *love* PMH’s crust. That’s some tasty stuff. They’re generally generous with the toppings as well. Service is fast and there’s always somewhere to sit and enjoy your slice.
One thing I’m not crazy about though, is that once they’ve heated your slice they’ll just yell out «Hawaiian slice». I’m never really sure if I’m actually taking MY slice or stealing someone elses. In fact, the first time I went there I just sat at the table as they repeatedly called my order. After all, my name isn’t Hawaiian Slice, it’s April.