Bed Bath & Beyond

I like this Bed Bath & Beyond location. There are 2 floors filled with stuff for your kitchen, bedroom and household in general. It’s almost a one stop shopping experience due to the multitude of items they carry. The people that work here are very nice and helpful. If you get on their mailings list or provide an email address they will send you 20% off coupons regularly which can be used for in-​store or online purchases. I also like their parking lot which is plentiful.

Wow, they weren’t kidding with the Beyond at this particular store. This is a large, 2 story location. They have all the normal things you’d expect to find at a BB&B but they also have a huge health/​beauty section with things like toothbrushes, toothpaste etc. It was hard to find someone on the floor for assistance but once I did he didn’t just tell me where to find the item I was looking for, he walked me right to it.

On December 30, I went to Bed Bath & Beyond in Campbell to exchange an item and then to purchase an Electric Meat Slicer… but I didn’t realize that the Meat Slicer was ONLY available online, so the NICEST, most POLITE BB&B Employee named DIEGO helped me every step of the way to do my exchange and then to order my Meat Slicer.
He was very patient and kind… in fact as I followed him through the store, a customer passed us by & sneezed and DIEGO had the kindness to even say «Bless you» to them.
I have never left the Campbell BB&B dissatisfied, but today I kinda had a hard day and this nice young man named DIEGO put a smile on my face and his kindness just made the day brighter!
Thank you Bed Bath & Beyond for always giving excellent service and thank you DIEGO for all your hard work!!!
GOD bless you all at Bed Bath & Beyond (Campbell)and Happy New Year too!
~Elaine Hodges :)

Not everyone is able to see the sign by the pillar. Your checkout line setup needs a little work. It’ll cause less confusion and confrontation between customers who were actually there first entering from several directions.
It would’ve been REALLY nice and polite to have asked the individuals who were first waiting. That would’ve cleared up who should be checked out first rather than skipping people.
It also doesn’t help that the worker bypassed everyone of us who happened to be Asian and asked the person after us who was Caucasian.

Worst customer service experience of my life. I was sent here by a very kind employee (Sharon) at the Stevens Creek location to find an item in another color (for my son). I arrived 10 minutes later at this hell hole to find the same items at DOUBLE the price. I asked for help and I was treated like a con artist. I repeatedly asked them to simply call the other store rather than assume I am a criminal. Also note: I had my two young children with me. Such things were said «well, maybe I can do it but you CAN’T use a coupon!» Um. I didn’t have a coupon? They pulled me over to some other register and miserably managed to give me the price and whole bunch of attitude, as a bonus. I kept asking them to call the other store and stop treating me like a liar with nothing better to do with my time but cheat them out of $ 10.00. The best part is that because they took my transaction the side, some crazy cat lady barked at me (in front of my 6 & 8 year old) about how I cut in line and there’s one line. So ‘for next time’ I’m just letting you know”. Ugh. Humanity. I told her she could go home and let herself know. What a crappy place. I won’t return. Even for a the color bag my son desires. What a hell hole!

What a shock! I love Bed, Bath and Beyond stores. But when walking into this one, it looked like a Walgreens, Rite Aid or CVS! I do not go to Bed, Bath and Beyond to shop at a «pharmaceutical» store. On the ground level, there are stacks of items such as soap, deodorant, shaving cream, razors, shampoo etc. They are stacked so high, I can’t see the next aisle. I ditched my cart and promptly walked out. I went to the Bed, Bath and Beyond on Stevens Creek. Ahh… relief. There was the store as I know it. But changes are being made. Evidently, a marketing non-​genius decided it should be a «one stop shop» store instead of its specialty. This is destroying the character of the store. I suspect loyal customers, such as myself, will eventually fall off their radar. Why does every store have to be «everything to everyone?» In my opinion, this is a bad marketing decision. I go to this store because it has a niche. I am bemoaning the misguided change in a store I enjoyed.

I agree with the other recent reviews. This used to be a good store and one of my go to places but customer service has been going down lately. My recent experience is purely a 1 star experience but the extra star is because of the newly added health and beauty section makes it more convenient to buy more stuff at the same time.
My issue is pretty clear — there was signage for $ 2 off an entire line of men shaving products. The signage is very broad that it covers all products between a wide price range. I grabbed several products within that section. During check out, one of the product did not reflect the $ 2 reduction. When I pointed out, they started to make up variety reasons why it was not included, all of which I pointed information to contradict. Ultimately, they settled on one reason that the price was already discounted because of it being on clearance, so the $ 2 discount does not apply. The issue is that the sales signage does not exclude clearance item. The product’s pricing signage makes no mention that it’s on clearance. One figure this is pretty cut and dry but they refuse the honor it…
The people at this store needs to learn local regulations and laws about signage.

I’ve shopped at this location since it opened and I’ve been pretty satisfied. Considering I’m here at least once a week, I’d say they’re pretty consistent.
However my last experience pissed me off enough to send me to a competitor for good.
My bf has been talking about this pizza stone thing. He makes pizza ALL THE TIME, and apparently he’s been in need of this magic stone to perfect his craft. We finally go pick one up Sunday. He takes it out of the box this evening and guess what! It’s broken. I tell him no biggie because they’ll take it back. I tell him to see if they’ll hook him up with a better quality model since this one arrived broken and he has to drive across town at 6 pm while the oven is hot and all the toppings sit on the counter waiting to be thrown on our pizza. I stay home with the hungry toddler while he goes to make the exchange.
He makes it home with the better version and our dinner can finally begin.
I ask if they swapped out the busted model for the better one. He says no and that’s cool.
I glance over at the receipt on the table and I notice something strange. The receipt shows full price for the new pizza stone.
I ask my honey if we used a coupon on the original one we bought just a day ago and he says yes.
So now I’m flippin irritated.
Not only did their product make it to my home broken, he had to make a second trip back to the store in the middle of evening traffic with a hungry baby waiting, now they’re charging him full price on an item that is more than double the price of the original product we bought and they couldn’t even honor the coupon we used the first time around!!! Pretty shi**y way to treat your customers.

Bed Bath & Beyond located next to Panera and across from Kohls. This location has 2 floors. Bathroom things are located upstairs, and the popular daily items are located on the first floor. (example: lots of travel size products), shampoos, soaps, and coffee mugs for commuting are located on the first floor. So, you can actually, grab, pay, and go! How convenient!

Throwing stuff at your coworker that whizzes by your customers is not the business. Neither is being snarky about the lack of certain Bay Area sports teams items asked if they are in stock. I came here because usually it has what I need and the customer service is stellar. Maybe yesterday was an off day but I will be going else where for a few months– perhaps they were seasonal staff.
Found the items needed at another local BBB without receipt paper flying near me or the eye rolling :).

Ileanna, Brycen, both of them have an huge amount of patience and an abundance of customer service skills.
And who would have known — a huge variety of stocking stuffers!
This place gets 5 Stars from me today! Thank you Ileanna & Brycen.

I love this location! It is basically a 5 minute drive from where I work so it’s very easy to get to right off the 880/​Hamilton. The store is clean, well-​kept, and there’s always parking! Panera Bread is next to the building so if you are feeling hungry you can grab a quick bite if you would like. Also, Kohl’s is across the parking lot if you want to go shop for some clothes. I was looking for a specific infused fruit water bottle that I saw online and one of the staff helped me find it but it turns out that it’s out of stock so he went ahead and call other branches but I had no luck, lol. I like how the man offered me an option to order it online but informed me that shipping will take about 2 weeks since they don’t order the item anymore. I ended up not ordering the item and I’ve decided to look elsewhere. I really like this store and just fyi, the exit is behind the cash registers on the left side. Everyone tries to exit to the right where you enter in from. I did it too I felt like an idiot. Lol.

Been to this store many times and for different purpose! This time I went for a wedding present for a really good friend of mine who is getting married next week.
Went to the get there registration list and there was a very helpful lady who helped me get something chick and classy gift… her name is Lynne! Awesome service and she also makes you feel so comfortable.
If you go to this place and don’t want to stress come and look for her ! She did a great job helping me.
Thank you for you great vibe Lynne!

I love this store. Sam was a great help to us finding our products. We felt like he was our personal shopper. Answered all our
questions. Thanks!

In August of 2013, my husband and I purchased two twin Tempur-​Pedic TEMPUR-​Topper Supreme mattress toppers here (that fit well side-​by-​side on a king bed). We’ve slept in a number of comfortable hotel beds when traveling and we were hoping to get that sink-​into-​the-​mattress super-​soft feeling.
If you own, or you’re considering purchasing a Tempur-​Pedic or memory foam product, I urge you to keep reading. .. especially if your children are sleeping on these!
Over the course of the next several months, my husband developed rashes that started in his torso and progressed to his arms and legs. I started waking up with headaches almost every morning and they got progressively worse. I started making changes to my already healthy diet thinking that maybe I was developing food allergies. I’d often wake up with hot flashes. I brushed this off thinking that it might have something to do with my hormones.
Both of us would feel stuffy in the morning. When I woke up, my eyes would be irritated and foggy. We thought we might be experiencing some seasonal allergies or sinus issues. My husband and I are quite healthy so I kept searching the web for what might be going on with us.
Eventually, I started noticing that I’d start feeling congested as soon as I laid down in bed at night. I sometimes felt queasy in the morning, but better as the morning went on. And I knew I wasn’t pregnant! I kept Googling in search of answers for what might be going on until one day, I stumbled upon a number of articles on the dangers of polyurethane foam, the very thing we’d been sleeping on for the past six months. The day I discovered these articles, we stripped the memory foam mattresses off our bed and all our symptoms began to fade away.
It had already been more than six months since we purchased these, but I was determined to get the $ 600+ back for these items that had such a negative impact on our health. I called and explained the situation to the manager. He was very kind and told me that I could return them despite the fact that they were past the return date. I’ve been in this store a number of times and I always find the staff to be very friendly.
I sincerely appreciate that the manager approved our return with no hassles, but if the corporation really cared about their customers, they’d get these toxic products out of their store so others wouldn’t have to go through what we went through.
BB&B executives need to think about the affects of their products not only on their customers but also on their employees who are breathing in these toxins for hours when they’re at work. Something this serious should be addressed in the BB&B Corporate Responsibility Report.
BB&B offers a number of useful household products, but when I come in here, I try to get in and out as quickly as possible. There are a lot of strong odors being emitted from cleaners, plastics and the bedding. I don’t like being in the store. And because their store is packed with products from floor to ceiling, the air is especially thick with invisible particles you surely don’t want to breathe for very long.
After the experience with the mattress toppers, I’m even more convinced that I should avoid going in this store.
CVS recently stopped selling cigarettes because they’re harmful to their customers. It’s time that BB&B makes the same commitment to pull hazmats out of their stores!

I love this location. It’s easy to get to right off the 880/​Hamilton. The store is clean and well-​kept. There’s plenty of parking. It shares the building with Panera Bread and is across the parking lot from Kohl’s.
The last several times I’ve been there have been quick short visits. The cashiers are friendly and the manager is on top of things. The other day everyone decided to check out at the same time. She saw that the line was building up and quickly secured 3 additional cashiers. The line moved fast!
Oh yeah the exit is behind the cash registers on the left side. Everyone tries to exit to the right where you enter in from.

I’m actually a fairly big fan of Bed Bath and Beyond.
The locale in SF and their clearance section kept my starving student butt in housewares. And this one is no different than my missed haven of awesome.
I adore that they have Yankee Candles, and as always with any BBB they take coupons on top of clearance prices. This location’s damaged section tends to be incredibly picked over, but it’s 3 times larger than the one I was used to, as here it’s not only a couple spaces in the store, but an entire wall towards the back.
Glad I can drop by when I’m willing to pay a bit more for current scents for Yankee Candles. And glad that as always, BBB makes me feel like a coupon maven: D

I had the BEST experience here for my wedding gift registry. The employees were competent, friendly, helpful and took their time to show us so many wonderful items. The employees working in the registry department even took the time to set up various dishes on a table so we could get a feel for how a certain set of dishes would look.
Plus a few weeks ago, we received a hand-​written note congratulation on our upcoming wedding. It was all the personal attention that really impressed me with this store. :)

My only gripe with BB&B is that you have to remember to bring those coupons that they mail you practically every other day at home. I really don’t know who would walk into one of these stores without one.
About a month ago they had this big banner inside that allowed you to get a coupon texted to you if you just texted a certain number. However, now they changed it so that you get your coupon a week later. Gee, that helps. If you just wait at home you’ll get one in a day or two.
Today I was going to purchase something, realized I forgot my coupon, and told the woman that I was going to leave it and come back another time. She told me she would cut me a break and gave me the 20% off without it. They got the 4 stars just for this.
This store is a big one — two stories, and has a lot of helpful staff. It’s a winner.

Convenient location, right off the 17. Has all the household goods you’d need and more! Always go with those trusty blue coupons that never expire as well!
Workers here were friendly when I picked up a gag gift of a Snuggie! Plus, it was on super sale for $ 10! With the coupon, I had the perfect gift for under $ 10!
Store is clean and orderly, and parking is really easy here.