John Apolonidis

The worst. Consistently breaking buttons, losing track of shirts and not having items laundered on time. Every time I go back cause of convenience I regret it.

This place is a dump, plain and simple. Dont go here.
First time I came here, shirt was returned and the buttons on one of my cuffs were shattered and gone. I let it go. Second time, orange stains were up and down my shirt, I called it out upon pick-​up, they took no responsibility for it and turned it around on me that it was my fault and that the shirt was old.

I have been here twice in the past few months, and both times necessitated a second visit to fix a problem.
Problematic Visit #1-​I dropped off several dress shirts, one of which had a prominent food stain. I pointed out the stain. The older lady responded dismissively as if to say it wasn’t necessary to point out, and that of course it would be cleaned.
When I returned to pick up the shirts the stain was still there! The older lady tried to explain that stains don’t always come out, but that they would try again. When I returned the shirt was clean.
Problematic Visit #2-​I dropped off a suit. When I returned they couldn’t find the tie I had dropped with the suit. I had to return the next day to get the tie.
Suffice to say this cleaner CONSISTENTLY does not do what they are supposed to do. It would be one thing if these kinds of problems happened every once and a while. But, it seems like EVERY TIME I drop something off there is a problem. Getting stuff cleaned is enough of a hassle, but it’s even more of as hassle when something that should take one visit ends up taking two or three.

Ridiculous! They have messed up the job on 3 out of the 4 times I have been there and scowl at me each time. Today, they can’t find my items, which were due yesterday. No «I’m so sorry.»
No «we will call you and deliver it to you as soon as we can locate it so that you don’t have to come in twice.» No «we will give you a discount for the inconvenience.» Just a scowl. Never again will I go back. I kept returning to them because they are the closest ones around, but I’d rather walk a few blocks than face the frustration and surliness.

My husband has been coming here for years (5+ yrs) and this year alone we probably brought in hundreds of dollars worth of clothes to dry clean.
Let me start with, I’ve never been really impressed with the customer service here, the lady or her husband is never friendly but whatever we knew we just needed things done.
Recently I brought in a new silk dress (worth $ 300+) to dry clean. When the dress came back, It had HUGE yellow stains EVERYWHERE. My husband brought it back to ask them what happened and if there is anything we can do to salvage the dress. Instead of helping us, BOTH husband and wife started to YELL at him blaming him of pouring alcohol or «whatever» on the dress.
We did a little research and cleaners should send the dress to an independent company to test the stain and determine the cause.
I’m disappointed with the treatment we got here. If this is how they treat a long time customer, how will they treat you?
Yelling and blaming the customer is DEFINITELY not cool. We will bring our dry-​cleaning somewhere else.
If you want a rude and most likely will ruin your expensive things and then blame you type of dry-​cleaners, then look no more. This one is for you

I’ve used this dry cleaner on occasion for about two years, and my most recent experience will be my last. I went to pick up my clothes on the day and time they were supposed to be ready. After waiting in a very long line, I was told that the presser was still finishing them… would I be willing to wait 20 minutes? In short, no. Strike one.
I wanted to return the next morning to get my clothes before a flight to LA, but because this business only opens at «around 8am» according to a worker, I couldn’t risk being late to the airport. For most working people like me, that’s too late to open in the morning, anyway. Strike two.
I returned this morning and was worried when it took several minutes to retrieve my clothes. Were they lost? Luckily not. But when I paid using my credit card, I was charged $ 15.00 even though my ticket said $ 14.50. The guy ringing me up claimed that there’s a 50 cent credit card surcharge. Strike three — you’re out. Credit card surcharges are illegal in New York state.
Watch out for these people, folks. I appreciate that they’re a family-​run business and can even forgive a delay in getting my clothes every now and again, but I won’t patronize a business that illegally charges its patrons.

The best dry cleaners in Park Slope!
I tried some other near by places and it was not even close to the quality of care I got here. Don’t be fooled by all the nearby places that are laundromats claiming to be dry cleaners. This is the only place around here that is truly a French Dry Cleaner. They will have my business for as long as I’m in nyc.

Having recently moved to the area, I found this cleaners via Unilocal; at the time of my search, it was listed at 5^th Avenue Cleaners (The Fifth Avenue French Cleaners). Having read several reviews, I started using them weekly for my dress shirts, as well as dry cleaning.
It is family owned and operated and it appears that everything is done on premises. One of the staff assured me that nothing was sent out.
After several months of patronage, I noticed that the extra buttons on my dress shirts were missing on 80−90% of my shirts. The shirts that I wear have two extra buttons sewn on the placket. I noticed this when I went to secure the bottom button; it was missing, as well as the two extras normally below.
If it were one shirt, I would be fine. However, they were missing on multiple shirts. On my next visit, I questioned them. There was shock on their faces and they asked me what I had been doing with my shirts!?! They finally agreed to sew the one button back onto the load I dropped off. On the shirts I was picking up, I pointed out to them the shirts that were missing the buttons too!
There was not apology or concern from them. They just kept going as it was normal. Maybe I’m not use to New York’s service levels. They are not friendly; you walk into their shop and they do not greet you. You would think that they would recognize their regular/​weekly customers. Nope.
They are also lacking in the dry cleaning business. I took a suit coat to them and did not check it prior to leaving. When I wore it a few weeks later, I noticed a stain was not removed. I inspected a second suit coat when I went to pick it up and pointed out that the stains to the staff. They took the coat back and removed them immediately.
Again, no apology or admission of poor service. Just took the jacket back, cleaned it and hung it back up for me to take.
Needless to say, I am trying different cleaners for my shirts and dry cleaning.

Reasonable service and quality, but they cannot provide men’s dress shirts in a folded/​box format. As someone who travels for a living, I must have my shirts folded (ie, with cardboard inserts) to ensure they hold their shape in my suitcase.
All other cleaners I’ve ever been to provide this (and charge extra), but these guys don’t. They offered to fold them, but just sloppily threw them in a plastic bag — no cardboard inserts, not even bagged separately. Simply put — do not go to them if you need anything other than on a hanger.

I used to love these guys; for about 4 months, they were my go-​to dry cleaner, much better than anything else in the area. Then they sent back one of my shirts, torn up in a machine, and said nothing. I had to get home and unpack it to discover it – they then balked at paying for the shirt. I wish I could still use them, but I can’t trust them.

Simply put, they are reliable and good at what they do.

This place is run by an experienced family that has worked wonders on my clothes. From my understanding and years of patronage to them I understand that this is the only French Dry Cleaners in the neighborhood that does all the work ON PREMISES. They have all the machines there and don’t send anything out. Like the previous poster said, they are very flexible with due dates and do things quickly.
I highly recommend this place because they have done everything for me from on the spot tailoring, cleaned extremely stained clothes to almost new and even cleaned an area rug that I had which I thought was lost. Check em out. They are great at what they do.

Good dry cleaner run by a Greek family, very convenient to the subway. They follow instructions and offer hand-​pressing for a bit more. I’ve had them fix hems too and that has turned out well. They are flexible on when your stuff will be ready, which is great for last-​minute rushes.