Clean Rite Center

If you have to do laundry at a laundromat, come here! I have only had positive experiences here. The place is always clean, the machines are tended regularly and the ladies working here are helpful and nice. That’s always been my experience. There’s plenty of seating, lots of machines and enough tables to fold at.
This is out of our way, but I’m glad I have it nearby.
The only thing I would change is the call service. No one ever answers the phone at this location. This is a bit of a nuisance. Please fix! Otherwise all good.

Liars and thieves damaged my comforter and bed sheet. I was told by the manager Leo they would make it right and pay for the damaged items. The slick rude Spanish ladies have been giving me an attitude every time I show up looking for him. And he gave me the number to the store instead of his direct contact so no one ever answers. No one answers the phone and I have shown up and left several messages. I strongly urge you wash your clothes some place else. They have a terrible system that you have to purchase there stupid payment card and can’t use cash or any other form of payment. I have filed a complain with the city now to try to get my reimbursement for my damaged property. Don’t use these people! Nothing worse than someone treating you like an idiot and lying to your face.

Don’t ever go there to wash your clothes!!! The machines smell like mildew and they’re green inside. The staff mainly the Spanish ladies have nasty attitudes because you’re asking them questions. The folding tables are so tiny you can’t even fit your clothes on them. Do not go here!!!

Great place its open 24 hours so its great for me if i cant sleep and feel like washing clothes i go there its peaceful its clean and the staff have always been nice and helpful to me.

To say I received horrific customer service at your 4^th ave and 20^th street Brooklyn location would be an understatement. I dropped off my laundry yesterday and asked the attendant what type of laundry detergent did they use, she repeatedly said in a nasty tone soap. I said I know it’s soap but do you use a certain brand, do you have non scented soap or can you show me the box? She said I could buy soap for $ 10.50. Any other laundromat I’ve used will use non scent soap at no charge or charge a minimal amount added to the per pound amount for non scented laundry.
Fast forward to today when I picked up my laundry and the extremely rude attendant told me I couldn’t pay for my laundry with cash. She proceeded to tell me, I’d have to purchase a card and then put my money on there. I said I’m not buying a card, there is no signage anywhere in the laundry mat that states you have to pay for a card or that you don’t take cash for pick up. The attendant told me everyone knows when you pick up laundry you pay by card and said the owner took down the sign that said cards only. All in all it was a terrible experience and I will no longer use your laundromat.

Always a mess. With the ladies wearing a «were here to help smock » how can they help if no one speaks English.
I started all my laundry and realized all of the machines had softener in it. From the smell I could tell it was the brand that you get from the 99 cents store.
I tried to ask the woman if they did that all the time and that my kids have skin allergies. She immediately raised her voice in Spanish ! I tried to explain I just need to know the brand that they used.
She continued to be rude and rough saying in broken English if you don’t like it you take it out. And threw me a towel.
Mind you. All the machines were filled with it to the top how was I going to scoop it out with a towel. Then walked away and continues to probably make fun of me with the other attendant (could tell cause they spoke Spanish)
Well if you need assistance don’t come here
If you don’t want your clothes smelling like very very cheap softener don’t come here. It’s in every machine
The ladies are not friendly, not helpful. And they boast giving free soap. Never happened !
I will stick to the smaller laundromats.

Very clean and overall nice place. I haven’t used their drop-​off surface but had a good experience doing my own laundry. There is definitely a very disgruntled/​overworked handyman-​plumber guy that works there– but someone had just clogged the toilet when I was there so perhaps that was making him angrier than usual. I don’t really know. It was also a super hot day so I think everyone was cranky. I will definitely go back. The parking lot is an added plus.

I gave the laundromat another chance… Partially because of the management’s attempt to make improvements and partially because my options were slim, every other nearby laundromat was closed. Nothing had changed from what I could see, the previously rude staff member was still working/​eating. If you are in a pinch & need clean clothes for the next day it is great. The management obviously is lacking in their own skills and clearly doesn’t care about their staff enough to provide adequate break time.

Why go to a laundromat and select HOT WASH CYCLE AND COLD WATER comes out instead. I want a Hot wash for my sheets and towels. The lady who worked here felt the water and agreed it was cold .but she could not do anything about it **** Ugggh 1^st and last time patronizing this establishment!

Bad experience at this place. I had the washing machine set for hot, but the water filling the machine was stone cold. The attendant I notified of the problem wasn’t surprised or concerned. She flatly refused to refund my $ 4.75 or transfer my load to another machine. Her attitude suggested that Clean Rite didn’t worry much about supplying hot water.
So much for 100% satisfaction guaranteed!

Before yesterday, my bf and I would do our laundry here whenever our laundry accumulated into heaping piles because the place is huge and we don’t have to worry about waiting for a washer or dryer, like, ever. But yesterday, there was no hot water for the wash! The water was definitely cold and we were trying to wash our whites. My bf complained to the manager/​employee there to ask for a refund and she refused to help and copped an attitude (kept talking about how the hot boiler was «on» but… then…where’s the hot water?!). The combination of poor customer service and the fact that their prices are considerably higher than the local laundromat… eek! Methinks not.

This place is just okay… My clothes always come back nicely folded and smelling clean. However, it would be great if they delivered. Also, they REALLY need to take down the same day pick up if you drop off before 10am sign. My clothes are rarely ever ready same day and I always drop up early in the morning. If they are ready same day, the lady always says pick up after 11pm. That hardly counts as same day.
One really bad experience… I dropped my laundry off around 2pm on a Sunday. They advertise for 24 hour turn around so I was shocked when the lady told me it wouldn’t be ready until after 11pm on Wednesday. I wasn’t in a hurry to have to clothes back but inquired why it would be so long. The lady very rudely replied, «you see all that I gotta do?» I turned behind me to where she was pointing and saw a large pile of laundry bags. I didn’t respond but took my slip and left. I couldn’t believe she thought it was okay to speak to a customer like that… we all have busy days at work but it is no reason snap at a paying customer. Most of the staff I have dealth with is equally as rude. However, there is one lady who is always super sweet!
Currently looking for a new place to drop off laundry…

I have been using this laundry center for over 2 years now but NOT ANYMORE!
A year ago we left our clothes in the dryer for 32min and half of it BURNED even MELTED, it was not our fault, the dryer was having technical issues. After filling out a claim form and 100 phone calls back and forth later, we finally got a check worth half of the clothes we lost. We assumed it wouldn’t happen again and kept using this facility every week for another year. With the paranoia my girlfriend refused to dry most of her clothes and air dries ever since.
A week ago another dryer had the same issue and when we opened up to get our clothes after 32min some of our clothes was BURNED, AGAIN!
What WAS a pair of brand new diesel jeans worth $ 100+ became 3 sizes smaller and smelled like burnt rubber. What was brand new WHITE shirts became BROWN shirts we can no longer use or stand the smell. Our socks became donations for new born babies, shrunk to nothing. We spoke with one of the employees and left our burnt clothes for the «manager» to check. A manager named LEO. We left her a note, yes LEO is a female. The note explained what happened and we wrote our number. She NEVER got back to us and after almost a week of trying to reach out for LEO (employees refused to give her phone # or even tell us if our complain had been reviewed). Eventually I just went personally and was able to speak to the very unhelpful LEO who gave me back our bag of burned clothes and said, «you won’t get nothing» and «you can complain however much you want or even sue us but we can’t help you!»
The management is hiding their main phone number and address and it turns out customer service is something they have NEVER had or will have. They have many locations through out NYC but no main numbers or supervisors. So thank you «Clean Rite» for all the headache, waste of money and messing up the clothes I work hard for. Of course you lost us as customers and you could care less but let this serve as a warning to ALL who may read. THIS PLACE WILL NEVER HELP YOU IF THEIR MACHINES RUIN YOUR CLOTHES. Good luck.

Small wash = $ 2.75
Dryer = $ 0.35 for 8 minutes
Medium sized building. Not too crowded.
Plenty of seating and folding areas.
Clean.
Parking lot available.
Since Atlantis on Atlantic and Nevins is being developed into condos this appears to be one of the few decent sized self service laundromats in the area with parking available.

Do not trust the staff here. When I dropped off my laundry I was verbally told the price and also received a slip with the price listed. When I arrived to pick up my laundry the price had miraculously increased by five dollars and a new price had been written on their copy of the receipt. Although I pointed out how unfair this practice was, the staff refused to listen and was holding my laundry hostage behind the counter until I forked over their absurd ransom. I paid them the original price, walked behind the counter, took my laundry and walked out. Absolutely infuriating customer service. Make sure you always check your receipt and beware of this scam!

Large, clean laundromat with a parking lot. Carmen is always helpful, pleasant, and true to the Laundry Specialist slogan on her vest, «Here to help.» It’s nice to be treated nicely especially when doing lots of laundry! Thanks Carmen.

I love that’s it big and I always find a machine to wash my clothes but the staff always seems to be having problems with one another which results in attitude toward the customer :(
Also I think the neighborhoods homeless crack head might actually live here. Came here at 8am once to find wrapped up in someone’s comforter and using left behind cloths as a pillow.
Kind of disturbing…

This place is fine enough. Basically its biggest asset is that it’s a large building, so there are a good amount of machines. They have a free soap promotion, though it’s about ⁵⁰⁄₅₀ whether they tell you they’re out of the free soap or not. They lose stuff when you do wash n fold once in a while, and they always quote you a longer time than advertised on their sign outside. Have you been to a laundromat that doesn’t have these kinds of problems?

this is a good laundromat, if you know how to get the most of it. below is a list of tips to help you fully appreciate the majesty of the clean rite.
tip 1 — don’t go on a sunday. heck, avoid saturdays too if possible. it’s far too crowded and you’ll feel like a douche if you want 2 tables for folding.
tip 2 — get yourself some powdered laundry supplies. you can load those up all at the beginning and don’t have to sit there constantly watching the machine.
tip 3 — don’t leave. unfortunately there are rampant rumors of clothing being stolen. i haven’t seen it myself, and frankly i think if you follow tip 1, you’ll avoid this. but just bring a book and sit patiently near your machines.
tip 4 — you can put way more clothes than you think into the washing machines. just keep shoving it in there. it’s all good.
tip 5 — ipod. bring it. listen to radiolab or z100 or whatever to distract you from the screaming children and the telenovelas cranked up to 11 and those G.D. vending machines/​games.
by following those 5 easy tips you’ll come to appreciate all the good things in clean rite — the cleanliness, the number of machines, the ample folding space — and will avoid the less appealing aspects.

Clean, spacious, o.k. price. Use them all the time.