Downtown Cleaners

Meh more of a 2.5 but I’ll round up today. They are so convenient for me that I have become a regular.
The good: very timely and work with you on special requests. Allow you to provide your own detergent and softener for wash & fold.
The not so good: very pricey, I don’t think they do any of the dry cleaning in-​house (adds 1 – 2 days on dropoffs)
The annoying: their scale for W&F is usually off up to .5 a lb. they NEVER zero it out but they always make sure every once of clothes is on the dead center of said scale. And they recently changed staff (and raised prices). I was very comfortable with the girl who used to work there and I trusted her with my laundry.
They offer 10% off for prepaying your order, but in reality you don’t save much as they are very high priced.

They lost two pairs of my socks the first time when I did drop-​off there (they both came back with only one foot). I wasn’t angry at all when I first found that because I thought it was just a mistake, however the woman there was very rude to me when I went back to look for my socks, and she never apologized. It took them two weeks to finally find my socks. I will never come here again.

As of this month, they ended their self-​service laundry =(

If there is an option for zero star i would do that for this place. I came to this place twice to get some dry cleaning done. BOTH times, my clothes came back dirtier than when I first dropped it off. All they did is pressed my clothes and put it back on a hanger. The clothes didn’t get clean at all. Worst thing is, my wife had a white dress and that came back grey with a blue-​denim color tint on it. She got so pissed that she went and confronted the lady. They just took the piece back and said they will clean it again. When the dress came back, it was finally what it should have been. C.L.E.A.N.E.D. Never again…

Came here to have a zipper on a coat replaced and I was quoted $ 45! For one zipper. Nothing complicated, just a zipper, maybe a long one, but $ 45? Seriously? I went two blocks up the street and got a much more reasonable quote of $ 30. I don’t know about their work, because before I even got anything done I already felt like I was being taken to the cleaners…

Came back today to see a gentleman at the front desk. Usually, there is a lady present when I arrive in the morning. It was a pretty quick exchange. I handed in my pink prepaid receipt to get back my apparel. Luckily, I had no issues and also all of my four items, freshly pressed and individually hung on separate hangers.
Before I walked on in, there was a sign that say cheapest dry cleaning in town and also that they have same day dry cleaning. This tidbit I did not know, so if I am ever in a time crunch, I will be sure to mention that I would love to have a particular item by the next day.
Other signs on the window’s façade state that they also dry clean and wash. They are able to clean carpets, rugs, wedding gowns, table cloths. The sign also reads that it can take care of suede and leather. Moreover, there is free winter and summer storage. There is also an option to wash and iron as well. My favorite is the 10% prepaid discount. Hmmm… I’m glad to have stopped to acknowledge the sign’s content.

On my first visit, this place got oil stains out of silk, had friendly, fast service and was very reasonable. Best cleaners in all Boerum Hill, BK Heights, Cobble Hill and Carroll Gardens.

Fast, friendly service. Decent prices.
Bonus: If you prepay, you get 10% off your entire order!