Crate & Barrel Outlet Store

Good place for discounted quality housewares. The staffs are always willing to help, patiently answering questions.
Though it has always been fun to shop their furniture, I never had any luck finding what I want. Most of them are priced much lower than the original, but requires some hacks to bring them back in good shape (for instance, replacing missing handles). If you’re handy enough you may find many good deals.

Going to this Crate & Barrel Outlet Store is never ever consistent. Sometimes you win big and find some tasteful, insanely well priced items. Other times, you can spend a long time mulling over things you don’t really like just because they’re cheap and leave empty handed.
In terms of finding the best value, the cookware, dinnerware, and glassware are what to look at first. I’ve bought plenty of cups, utensils, bowls, serving platters, even some tablecloths and decorative pieces. It’s easy to get roped into the allure of a pretty chip and dip, new margarita glasses, or an animal shaped kitchen timer, but the best purchases made here are the simple ones.
In the far back, they have quite a bit of slashed price furniture, but you buy as is. I’d personally feel a little weird buying a couch used as a show piece, but their inventory is ever changing and occasionally, they’ve got a handsome steal just waiting to be scooped up.
My advice is go in on a week day and browse peacefully.

Here’s a silly reason to lose my business:
Me: Do you have a restroom I can use?
Clerk: Try Peet’s Coffee down the street.
Me: I was there a few minutes ago. Their bathroom is out of order.
Clerk: Oh. [Blank stare]
Given no alternative, I immediately left the store. I don’t plan to return.
I did not ask for a discount on merchandise. I did not ask for an exception to a return policy. I was not being a difficult customer. Rather, I was experiencing the physical discomfort associated with needing to use a restroom and was turned away.
(I won’t even go into the questionable ethics of exploiting the bathroom facilities of an unrelated nearby establishment.)

I dropped by after a disappointing experience at CB2 (re: IKEA quality for West Elm prices), and thought maybe I’d find some nice items here. I was wrong. Honestly? It felt like I was staring at a bunch of junk when I came here.
THE LOWLIGHTS.
— Very cluttered store (decently organized, to be fair)
— This is the graveyard of damaged furniture from C&B, sold for not much less
— The quality of most items was extremely disappointing
If this is an accurate representation of what Crate & Barrel is like, I don’t think I’ll like it there, either.

I buy in bulk, typically, for my business which is in the food industry. I have been shopping at C&B across many of its locations & brands for over 10 years, both personally & professionally. I understand that your serving ware, flatware, dinnerware & glassware are for private consumption, that’s how it’s branded. I am NOT DAFT.
Let me be clear, yes I know that there are other organizations that produce serving ware, flatware, dinnerware and glassware for wholesale & industrial consumption. Fact: the design for most of these wholesalers suck. CB:1 IWS:0, that their stuff is also made of the same porcelain that your stuff is made out of CB:1 IWS:1 so breakage, chipping is relatively THE SAME. But going back to point one, CB & their other brands, has a clean, contemporary, modern, minimalist and cool design, something that can AND does make your organization stand out from the rest & is something that I frequently get asked by guests, where did we source, this is so beautiful & how much they LOVE the aesthetic.
So when I walked into this the 4^th St. establishment I was fully & totally aware of what I was doing (reference second paragraph about daftness). I had experienced some large chipping on less then 10 pieces, which I had purchased in less than 6 months minus a rogue bowl that had been purchased a few years ago. I was totally trying to see if I could exchange/​replace these pieces. 3 large serving bowls, 3 cocktail plates, 1 round dip bowl, 1 square dip bowl. I understand that your organization is not there to absorb the loss in my breakage, I know you don’t owe me. You have a business to run & so do I. Considering that I do frequent the establishment multiple times a year, this location specifically & am a loyal customer, I was thinking, hey maybe they will hook it up.
I had been sitting on this chipped/​breakage serving ware for over 2 months, because I’m busy & didn’t have time to do it myself, since you know I own my business. I had returned a handful of items in the fall (well my intern did before she departed in Sept) for a few pieces that had broken/​chipped (rough estimate, 2 – 4 serving bowls, 3 circle dip bowls) and they were exchanged (these were purchased in Aug/​Sept) so maybe that had something to do with it. Up & previous to this I had not returned or exchanged an item with the organization for the chipping/​breakage.
Every time I walk into the store, I will purchase new items regardless, so its not like I am trying to «pull the wool» over the eyes & return/​exchange stuff (cause I have time to devise this grand villainous plan against the big innocent multibillion dollar organization, twists mustache). NO ONE HAS TIME FOR THAT!
This is the reason I am writing this thesis on C&B. I get it, I understand I was being a cheapskate again I AM NOT DAFT. So, I could have done well with a ma’am we can’t accept these items or ma’am this falls outside of our return/​exchange policy. Leave it at that. Cool…
What I did not appreciate was this. Having my account scrutinized and getting a background check like you are the FBI and then the follow-​up conversation. An almost 30 minute lecture of being told in essence I am a cheap-​ass & that it isn’t their responsibility of taking care of my breakage, that you have countless OTHER clients who come in on the regular & buy cases & cases of said items & WOULD NEVER come in asking to return or exchange items. That they, in essence, know better than to try & pull some kind cheap move to, I don’t know, help their bottomline. That you & they know that you sell items for personal consumption & that I should know that as well, «why don’t you know this ma’am?»
In summation, I didn’t need to be patronized, I didn’t need to be condescended to or spoken to like a goddamn child. Given the fact that I have a solid track record & was going buy more items that same day anyway. They also didn’t know about the C&B for business, when I asked about it & their contact info, they instead, referred me to their warehouse distribution center in Illinois. I had to call 4 more times just to get connected to the right division for CB for business only to be let down further because they don’t even wholesale, they offer a minimal discount for buying in bulk. ABSURD! Why even have this set up on your website, 10% off 1000 or more, isn’t really a discount when you still have to pay for shipping.
Look if you are going to do a legit division for business make it worth our while, maybe manufacture with your business customer in mind, with a scalable model which would reduce pricing on volume-​based purchasing. Have some kind of warranty or loyalty program that we could subscribe to that would help offset the breakage/​loss that we can pay for on an annual basis. You have the means & the manufacturing abilities to do this. You make amazing stuff, I can’t be the only business owner who would want carry more of it.
Today after our 10 years, C&B, you lost my business & my loyalty.

A great place to get good quality, well-​designed house items at truly discounted prices. We live nearby and go here for wedding gifts, kitchen ware, throw blankets, area rugs, cloth napkins, etc. There is also quite a bit of furniture, Marimekko fabric, and décor items.
They also have heavily clearanced items in the back.
This is a fun place to shop. The biggest downside is you can’t come back a week later and expect the exact same things.

There were some deals but I didn’t really need anything. I made the trek out because I’ve never been and I like to imagine needing more things.
Would make a great place to stop if you needed stuff. Pretty Crate & Barrel-​ly type stuff.

Crate & Barrel furniture at only a fraction of Crate & Barrel pricing? HELL YEAHHHHH!
I love hunting for new furniture and homegoods here, and always go home with something new at a really affordable price — from a sofa set to a pretty table runner.
You might not find everything you want from the Crate & Barrel catalogue, but whatever you find, will be such a steal.
We end up still going back to the Crate & Barrel store at Santana Row when we can’t find what we want here, but it never hurt to try your luck. :) Eg. We purchased our dining table here, but went to SR Crate & Barrel for the chairs — we ended up saving at least a few hundred dollars, as compared to if we bought the full set at SR Crate & Barrel.

Such discounts, wow! This store is not only open early on Sundays, which is great if you don’t want to sleep in until 11am to have something shoppy to do. They also have a wide variety of different sorts of housewares to peruse, from dishes to gift items to furniture to a few small appliances. The staff are really nice, and the prices are so low it’s hard to go in and not find something that’s too good of a deal to not take home.

I love Crate & Barrel. Their clean lines and contemporary aesthetic are right within my design wheelhouse. However, I had a hard time finding anything that I would actually buy here. The prices are pretty good, but the selection is rather limited to stuff that I suspect did not sell. They also carry some floor models and damaged/​discontinued items. So it’s far from a treasure trove of goodies.
2 ½ stars

I like it, but I can’t give it five stars since I haven’t actually struck gold here… yet. I’m more of a CB2 guy, maybe in 10 more years this place will «speak» to me a bit more.

You can find some great deals here! If you are looking for something specific you might have a hard time, especially when it comes to furniture, It didn’t seem like there were any matched sets. It looked like floor models/​discontinued items. They did have a lot of fun seasonal stuff so it would be a great place to shop for your holiday parties. It doesn’t have a designated parking area, and there are a bunch of other shops on this street so parking could be a challenge.

I have been shopping for rugs, placemats and vases at this location for the past 8 years! They have great deals on home décor and kitchenware. Sometimes the furniture on sale is kind of expensive, you know it’s not a long-​lasting piece and even though you can identify a rip, scratch, or stain, sometimes it also has a broken leg etc! It’s a retail but c’mon! Not nice.

Did you know they sell scraps of fabric here for 50 cents? Neither did I, but if you’re trying to learn how to sew you can buy a few cute scraps to make some coasters with. If you mess up horribly, no harm done!
The store is well-​maintained, very neat, and mostly organized. Customers do most of the disorganizing, but the workers are quick to rectify the situation. Speaking of, I’ve always had good/​pleasant interactions with the workers here.
The aisles are a bit tight, especially if someone decides to drag the rug they found behind them. And refuses to move it so you can pass. No, I’m still not bitter or anything.
To sum it up, come here knowing what you’re looking for, how much it normally costs, and what you’re willing to pay for it. Keep an eye out for deals. You too may end up with a lovely yet sturdy decanter/​carafe set.

This store is quite interesting– it contains fabulous C&B wares that we all know and love but at a discounted price.
The front of the store contains intriguing seasonal items, knickknacks, and other décor pieces. I almost picked up a few mini vases less than $ 5 each but quickly reminded myself that I simply don’t have room for them in my tiny SF apartment.
Most of the store’s selection revolves around kitchen items. This store offers a great opportunity to stock up on quality dishes, glassware, and serving items.
The back of the store contains furniture items. Couches, chairs, tables, shelves, and rows an rows of pillows are available. The items range from damaged to brand new, so be careful when selecting items for purchase.

It’s often crowded, and 4^th street can be a parking nightmare on the weekends — but you can always count on finding a great bargain and cool stuff here. The back room is where they have the random cheap furniture. Got a $ 700 liquor cart for $ 125!
Pro-​tip: Before you spend too much debating if a piece of furniture will fit and if you like it, etc — make sure the sticker doesn’t say «sold». I’ve seen people hem and haw and decide they want something, only for the salesperson to say — this one is already sold. doh~!

I really love this place. I got an awesome chaise lounge for only $ 200 which is dirt cheap for cb2 quality. Also they have tons of really nice silverware and glassware. I would totally make the trip out to Berkeley just to stop in.

So a bunch of good people gave us tons of gift certificates to Crate & Barrel to replace some things that the earthquake has destroyed. We came here looking to stretch the gift since the retail stores barely has good deals.
The store is in a terrific location and across from other other similar stores. They have a tiny little parking lot, so that was great. The stuff inside is pretty good, but we were a tad disappointed that they don’t have more stuff. I think we probably should go after the holidays since half of their store now has Christmas items. At any rate, we were able to get dinnerware settings with glassware for 16, a few baking materials and nicknacks for less than $ 250. It was a great value!
There are some really good deals on furnitures, but if you need a whole set of dining chairs, you’ll be disappointed since they only have one or two. It would be a great place for single person.
Service is not like their regular stores. There were a number of staff straightening and working, but they don’t look you in the eyes, or pay attention to your needs. A few times, I’ve said «we probably need to ask someone» and no one came to our assistance even though we were in hearing distance from three employees. They just kept straightening. I think you will get better customer service from Target.
Anyway, I’m still a fan, since we really got good deals. I’ll definitely be back for the deals and not for the service. If you prefer good service, you can go across the street to CB2 or even Sur La Table.

If you are a kitchen snob or enjoy being around décor and kitchen goodies (like me) you would need to pay a visit to this store or a visit to this block. Since this is an outlet, it doesn’t have the widest selection, like their normal store would, but it’s still fun to search their inventory. Don’t expect prices to be super low either — furniture is priced reasonably if you don’t mind a couch with stains, and some of the more affordable dishware come from CB2 (their sister store) and not C&B. After all, this is still C&B, and even with the markdowns, you would still be spending more here than, let’s say, IKEA or Target. I purchased a few plates and bowls and other knick knacks for my house, but I wasn’t interested in the big ticket items.
This area is probably the cuter, more decorative part of Berkeley. There’s a CB2 across the street (a very vibrant store), Restoration Hardware, Z Gallerie, Sur La Table, and other furniture stores within this block. Sucks that I live 40 miles from here, otherwise I’d be a frequent customer.

I always find SOMETHING to take home from here, even when I’m not really looking for anything. Some of the stuff is there all the time, others are rotated through pretty quickly. If you go a couple of times, you can get a feel for which is which.
Some of the deals are really good, especially for the fancy holiday related items for holidays that aren’t happening currently. Great place to buy glasswear, as they have modern styles that are really affordable.
Some of their scratch and dent furniture is REALLY dented through. Like, it’s kind of embarrassing some of the stuff they are trying to sell (ex: missing a door) for what I would consider to be not the greatest deal.