The Home Depot

Sunday ²⁄₁ 12pm
Avoid Beth at customer service incredibly rude! Maybe the «customer service» desk isn’t where her extremely unpleasant demeanor should be working.

I’m bumping this Home Depot from 2 stars to 5. They must have gotten the message because over the past 3 years they have basically done a 180*. The selection is much better, the shelves are well-​stocked, the store has better staffing and the associates are all fairly knowledgeable in their departments, which is a HUGE difference over 3 years ago. The paint counter still has an ungodly wait on a Saturday afternoon, but that’s to be expected since there’s really nowhere else nearby to get paint unless you count Walmart.
Keep on improving, the change are not going unnoticed and judging by how full your parking lot is these days, I’m not the only one who is impressed!

I ordered appliances a week and a half ago, set up date for delivery, Shawn, gave me a number to call if I needed to change it. Seeing I have no stove or microwave, I called to see if I could get those sooner, they couldn’t help me at the number given I had to call the store, I did, they couldn’t help me. So I left everything as is. They called the night before and the time was exactly when I carpool kids from school, I asked if I could change the time, they said no and gave me another number to call they couldn’t help but they said the driver will call 30 minutes ahead. Well today was the day, 2:15 — 6:15 was delivery time. At 1:55, they called and said we will be there in5 minutes! Of course I’m out getting kids so I said no I’ll be there at 2:15! I Get there and they didn’t even get the appliances off the truck, the fridge and stove are broken! They offered no alternative other then waiting a week and a half to get a new stove!!! I got rid of mine because the new ones were coming, they could careless that I can’t cook for my family! Maybe if I paid them to take them my new ones would of come in fine! Worst experience I’ve ever had!!! I flip houses and have never had a problem until with appliances until I used Home Depot!!! Stay away!

Nothing but great experiences at this location. Recently bought our washer and dryer there and the gentleman couldn’t have been more helpful and same for carpet installation — Setting it up was a breeze between the initial measure and final installation. Every time we have been there we are asked by 5 – 7 people if we need help which is nice these days. Must stores you walk into the employees are just playing on their phones or chatting.

I spent an hour waiting for the one paint guy to get back from lunch. The manager, Tammi was useless and rude. When it was finally my turn they couldn’t match the color from either the sample or the code I brought with me. Left with nothing but a headache.

Tuesday I woke up to an ant invasion all over my outdoor stairs and inside as well. It was time to go to work, I could, go to work or, be late if Home Depot had a product that would take care of the ants. I called ahead. If they didn’t have it, I would go to work. If they did, I would be late. I called and the idiot that answered said they had it. I said, are you sure and went into detail about how it had to be «outdoor» and not «indoor». She assured me they had several. I drove all the way down there and when I get there… no product. I went and found someone (it was 7 AM and still couldn’t find anyone) and told him what happened. He literally goes to the same place I just was and was like «nope we don’t have um.» I asked if he could be sure as I missed work now for nothing and the girl on the phone seemed so sure. He goes to his computer — no no, I was hoping you would find the girl on the phone or a manager… I just left.

Thanks to Matt for helping me put together my Shop vac. Great customer service from this guy.

I don’t like the lumber here compared to Lowes. It’s usually warped, splintered or just generally damp. The other exception would be hardware like nuts & bolts. Ace Hardware is much better. When it comes to cutting keys, go elsewhere. Other than that, it’s a decent last minute place to go for materials or tools.

Laurie (I think her name was…) was incredibly helpful in the Garden Center on Sunday, May 31 2015. Only problem… is there is NO BROWN MULCH!!! This is the ONLY Home Depot store within 10 miles of another, the closest being in South Attleborough and Norwood. The trucks and other companies should understand this and deliver a lot of each and every product to this store, which they do not.
So, after making a special stop to get the mulch, and they didn’t have any, I called up the store. Tammy was incredibly kind and helpful, and said her store would honor the price if I came back to get more throughout the next month. Back to Bellingham HD!

After 10 years shopping at Home Depot enroute to family with my two small dogs, Home Depot in Bellingham very rudely told me to leave. They have a new policy
not to allow dogs.
OK, thank you Home Depot. …but a bigger thank you to finding Koopmans, LOWES and
. Change is good — & for the better. Goodbye Home Depot !

How many times do I have to have a negative experience from this place before I just drive the extra few miles to ANY of thier competitors? Seriously!
From reading previous posts — it looks like they don’t even care as well.
Ordered a sliding door to be installed.
Played phone tag with the sub-​contractor until finally I caught one of his calls. We agreed upon Friday April 3^rd. He called 2 days prior and said he cannot make the date because it’s Good Friday. I called him back on the following Monday and his response was that it would be the following week now.
I called Home Depot to report this and ask for another installer.
They told me he was it.
So, now I am once again a customer who is getting crapped on by this business. If I treated my customers like they treat me — I’d be out of business.
UPDATE: Installation day is finally here. Oh wait — guess what — it can’t be installed. Recieved a call from Home Depot to report that the SAME INSTALLERS that did the measure and estimate of installation cannot install the door now. The guy told me that he would have to figure something out and call me back tomorrow.
Well, it’s off to Lowe’s tonight. If I find a door I like — I’m buying it and telling Home Depot to stick their door where the sun don’t shine. If they give me any crap I will tell them they breached the contract by not installing the door in a reasonable amount of time.
Going to ask Lowes If I can get a sign:
Say no to Home Depot.
Spend the 5 minutes and drive to Lowe’s.
Before you ask ‘why don’t you call corp?” well, the last time I had an issue (my refrig) — corp was useless.

Just went to this store to exchange grill replacement parts because I had bought the wrong one. I HAD MY RECEIPT but they would not take the return without my driver’s license which I had inadvertently left at home. I will avoid shopping at Home Depot if at all possible. To drive 10 miles and then go home without what I needed was very disappointing. I was going to buy other things in the store but I went to Walmart to buy them instead.

Ok so I have been a very loyal shopper at this location until last week. It is known that Home Depots are dog friendly (one of the reasons why I shop at Home Depot). Last week I went to grab some shovels and I brought my dog as I have done every week or so for the past few years I have had my pup. This store was great because employees would have treats and would always give a nice hello to us. This changed I was greeted by a very angry woman who told me «Home Depot no longer permits dogs in them» Funny because the website states otherwise. She pointed to a very small out of the way sign on the exit door that looked as if it had just been taped to the glass that said no animals are to be permitted inside. Ok I see the sign but I was not about to leave my dog alone in the car at night in 5 degree weather while it is snowing. So I told her I had my dog in here 3 times in the past 2 weeks with zero issues. So she started to rudely berate me and called my dog troublesome and aggressive. (my dog does not bark, does not show his teeth all he does is wags his tail and smiles, hell some customers saw the commotion came up and even pet my dog, he even shook hands with them because he’s a gentleman) She also started to yell at me that she was going to call the police (mind you there was a guy in there with a pitbul in the store and I don’t own a dangerous breed I own a very polite lab but for some reasons we were targeted). She went on and on to follow me and yell and us about how the health inspector bans dogs from all buildings in Bellingham (BS because at the Citizens bank, New Burry Comics, Petsmart and Bellingham Lumber all allow 4 legged friends). I grabbed the shovels paid and left and was told never to bring a dog into a home depot again, this angry woman followed us and berated us the whole time.
Due to the rude treatment and emotional torment we received from this woman I have vowed to only shop at other establishments. Mind you I buy a few thousand dollars worth of building supplies a month for work. That is a few thousand dollars less a month you will be getting Home Depot. I vow to tell everyone I work with and that has dogs to avoid this location like the plague. Home Depot of Bellingham you guys have just lost an extremely loyal customer that has been shopping with you since the 90’s.

I’m not a big home improvement guy, but when I need something I generally come here. They almost always have what I need and the salespeople are usually knowledgeable and helpful. The prices are a little more than I’d generally like to pay, but cheaper than a smaller mom and pop hardware store and comparable to Lowe’s. My only complaint would be the layout. It’s not apparently obvious where to find anything you might need. A bit of wandering and searching is usually required.

The rudest cashier I have ever encountered when I questioned what she was charging me for plywood she said I was wrong and when my nephew returned to tell me the cost after a price check and said I was right she again said we were ”both wrong”
I bet if it was her damn money she would have checked I got home and checked the price online I was right she charged me for tongue and groove plywood and I did not purchase… if I wasn’t such a hurry I’d backtracked thanks a lot… ma’am you’re sweet heart

I get that it’s a box store, and I know that it can be impersonal — but the prices are great and everytime I go the people working there go out of their way to assist me. My husband and I are in the middle of remodeling the basement and I think if you go there often enough they do remember you. Treat them nicely and respectfully and they will do the same to you. We should be following the Golden Rule throughout our lives anyway.

I give Home Depot a 3 because they generally have what I need and it’s good quality The reason why Home Depot didn’t get a five was due to the four different associates I asked to help me with a product all of them pointed in different directions without any follow-​through