Walmart

For anyone ordering from
placing an online order I would advise not to do so. I placed an order for my son’s Christmas present 12−11−15. The order said delivery by 12−22−15. When the order did not arrive on 12−23−15 I called
. They said the order was stuck in manufacturing. My son did not receive his Christmas present that was ordered in plenty of time. Today is 1−7−16 and I still haven’t received the order. I called this morning for a refund and will NEVER use Walmart. Com again!

Wish there was an option to give NO/​Zero stars. This place might be on the nicer side of town, but the employees here are mean. I got attached by an elderly door greeter who ripped items out of my cart when I was already outside the door. I use to prefer this location over the other Wal-​Mart on Highway 290 which is more east, but after this event I no longer attend this location. This whole ordeal was a mess and a violation of my space. Contacted management about this and he was unprofessional and stated that the door greeters are basically security control and can violate your personal space. I had a receipt for my one big item and was verbally attached and had my belong abused after I purchased it. In no way could that lady grab an item out of my cart especially when I showed her the receipt and was already outside the door! This was and is very frustrating, and I am not happy with the end result. I will no longer go to this location and will not suggest anyone else come to this location. Horrible place and unprofessional.

Bad customer service. DO NOT SHOP USING «PICK-​UP» SERVICE!!! It’s an amazing waste. I ordered a mouse on-​line & ordered it to be picked up at a Wal-​mart near me… then I find out it’s not going to be available there. I have to pick it up here. I go there, to the front customer service. After waiting in line I get to the front & I’m told I have to go all the way to the very back of the store. WHAT??? The idea of this program is suppose to be CONVENIENCE — how is going to the same place I would’ve gone to shop for the item convenient? I wanted to go in & out, I have kids, but instead it took just as long, as if I’d shopped there. NEVER GOING TO DO THIS AGAIN!!! It makes no sense!

Go here if you want to be treated like a criminal…
I recently did a site to store order at here. I had an alternate person pick up my already paid for order, which was a 24″ Vizio TV. After paying and walking out the door, she was ran after by one of your greeters who was yelling. As she walked out the front doors she was stopped by the yellow pylons and asked to provide a receipt. She did and the associate preceded to grab my TV, which was my property by now and attempted to get information from it by lifting/​removing from the cart. There are quite a few things wrong with what happened here. I have since been in touch with a couple of managers there, first one didn’t take responsibility, said they are stolen from daily, thus justifying the actions of pursuing a paying customer… The second was more down to earth and apologized, but stopped short of admitting anything was done wrong here.
I go out of my way to go to this Walmart usually, not anymore! Saving $ 15 on this TV wasn’t even worth it, next time I will order online and just wait a few days to get it, I will also hit HEB for my grocery needs from now on.

Im not even sure why I’m doing this. Its not like it will do any good… They will never change for the better… Sadly enough.
Regardless. Here we go. 1* many reasons why.
Now, I’ll admit I don’t frequent Walmart much… typically when I do it’s because I’m desperate.
I called this location inquiring about a small TV I saw online for a certain price. Said in stores… OK great. I ask for this particular TV and to please verify the price… After literally 25 minutes of being transferred and put on hold and transferred some more… I finally get the kid who goes to look for this TV and confirm the price.
He comes back… yes ma’am we have the TV! Great I said. Is it $ 129.00? Yes ma’am it is and we have plenty in stock. I said the price again. Just be sure. Again… he said… yes.
Send someone in there to pick it up. Its not $ 129. Its $ 158. I calk a mm back. I just called and was on the phone a little over 25 minutes I asked about this TV and the price… I asked about the price twice… Now someone is there to pick it up and its $ 30 higher? Well ma’am that’s the online price. No I asked you specifically if this was the price. TWICE and you said YES… BOTH TIMES. … Well ma’am I’ll get the manager. I mean that’s the online price. We have nothing to do with online… blah blah blah.
Manager comes on… This is all of 13 minutes later… Wow
Rude. Obnoxious. Poor customer service skills to say the VERY LEAST. I mean we ARGUED FOR CRYING OUT LOUD. Like I told the manager, who obviously didn’t seem to understand what my complaint was…
They guy IN the store said the price was $ 129. Now you’re telling me its $ 158? He gave you the inline price… OK. you’re still not getting it are you manager?
Your guy didn’t check the price… he just went along with what I said… This is my problem. And its Walmart. A NEVER ENDING BATTLE UNTIL YOU HANG UP AND NEVER EVER EVER RETURN. AND I WONT. THIS IMMORAL STORE ISNT WORTH ANY MORE OF MY MONEY.
Besides. …who in the hell wants to be treated like that??? I mean seriously. I’m not some ghetto schmuck coming in there tearing the place up hooting and hollering like I’ve so very often seen. Leaving dirty diapers in the parking lot next to the buggies… or in the buggies. I’m not the one who allows my kids to roam free vandalizing the damn store. I’m not the «the people of Walmart» thank God.
Good riddance.

TEARABLE costumer service. Went to come in to take a return today and the person stood there and just «just a second». I began to stand there and watch her just stand there and do nothing and mess with her purse and I’m just standing there waiting to be helped. After a good 5 minutes she finally said «what do you need». Just aweful service.

2 Stars for the Management. Actually I should make it one star. I called last week and spoke to a manager about ordering an item. I gave him the UPC code and he told me, they have 12 of these in the back. Come in tomorrow and ask anyone and they will get it for you. My thought… why don’t you just put them on the shelf?
I went in the next day, I asked a worker to go and get the item since the manager said any worker can, none of them knew about or how to do that. Than I asked to speak with the manager so he could help me. I waited over 15 minutes and he did not show up. I left.
Today, I called walmart to order an item. I spoke to a manager and said, I’d like to order an item. He said, We don’t order items for people. What? ok, if you say so. Then I tell him, I’m looking for this Great Value item (store brand) do you carry them anymore? He said just a minute. After about 10 minutes he picks up the phone and says, we have that item. I asked, is it on the shelf. He said, yes. A couple of hours later, my wife goes to that walmart and there is not one box of the product I wanted. The actually workers are helpful, but the management of walmart on 290 & mopac needs training in interaction skills, customer service skills, training about their own store brand products, training on policy, and training on being available when a customer wants to speak with them.
Two bad experiences with walmart managers within 2 weeks. I hope the district or regional offices read this, so they can send some trainers down to train these inept managers.

The WORST Walmart EVER! I know, most aren’t great… but I will avoid this place like the plague! I advise you to do the same! My experience was such shit that I’m not even counting this review in my «300 in 2014» list — I just want to share the info!
Parking lot — packed — people can’t drive to save their lives. BEWARE! And, when you’re walking to the door ESPECIALLY BEWARE because those bungholes will run you over!
Inside — 6 different broken ass carts before finding one that didn’t have a flat or steer itself. The store itself — a complete mess! Totally disorganization — crap all over the floor — out of several of the items on my list that brought me specifically to a Walmart in the first place. Hard to find, no employees in sight, so took over an hour to finish my list, or try to.
Then there were the people (customers) screaming and cussing at one another because somebody ran into somebody’s cart. People are crazy! And (LUCKILY) I caught a woman suspiciously eye-​balling my handbag in my cart — not «admiring» but AD-MIR-ING…which I quickly put on my shoulder. Was there poison in the air or something?!
Check out — around 8pm on a Wednesday — store packed — 2 F*&%ing registers open all the way at the other end of the store — are you kidding me!!! — and of course self-​check out — because why should we actually get serviced by real people anymore? The dumbass self-​check doesn’t realize my cloth bags, so I wait for the snail employee to come press some buttons. An hour and a half later, I’m finally back in my car, pissed off and swearing off all Walmarts in the future… but I know I’ll return… just DEFINITELY not to this location!!!
Rant over! D out!

Pros:
— some of the lowest prices you’ll find on most items
Cons:
— .85 probability of seeing some very questionable parenting
— awful fluorescent lighting = not flattering for any skin tone
— shopping carts that swivel off to one side and smell like metal
— only 2 – 3 registers open out of like 69
— being seen at a Walmart
I go here out of convenience and/​or desperation. On days when I don’t feel like going all the way to my nearest HEB for grocery staples, I go to Walmart. When I need to refill my makeup supply on the cheap, I go to Walmart. Basically, I go here when I am low on time or money and it has been long enough since my last trip to remember how depressed this place makes me.
True story: When I was here last month, the lady in front of me at the check-​out was clearly on meth (tweaking, talking at 1000mph, unsynchronized blinking, missing teeth, sunken cheeks, lots of facial sores, etc.) and she had a young child in her cart. All jokes aside, seeing that broke my heart. That kid was so clearly used to seeing his mom like that, he was just chillin in his seat, sticking random things in his mouth. I could do nothing but wait and observe this woman buy random shit, run out of money, and have to put half of it back before checking out. Luckily, she decided against purchasing a pack of cigarettes when she realized she only had enough money left for a package of cupcakes for her son’s birthday.
Walmart is Walmart. You know what you’re in for when you come here. You don’t really need to read a review to know that.

I agree with a previous reviewer. As far as Walmarts go, this one isn’t so bad. I have been to other Walmart locations where I’ve been panhandled… IN THE STORE! This location is clean, pretty well organized, and overall not very offensive. I still MUCH prefer Target, but if you need a truly one stop shop, this Walmart isn’t so bad.

I mean Walmart is Walmart. Very low expectations for this place. Yet they always find ways to disappoint u somehow. I don’t always go shopping at Walmart but when I do, I alway prefer to avoid this one.

The staff is very friendly but suppppppper slow. It’s like they are scared to ask for help. This frustrates me especially when I’m in a cigarette line ughhhh! Manger on duty didn’t seem to care very much either. He stood there and tried to explain why but never addressed the key problem of a 18 min visit for a pack of smokes. Really???

Walmart forces you to self checkout because of lack of human cashiers. Totally frustrating when you wait in the express checkout, for under 20 items & the mom in line before you has her basket full of tons of items. Is she oblivious? Or does she not want to self check?

It’s never a smooth experience going to Wally World. On my trip there, I waited about 7 minutes to pick up an online order. This, mind you is arguably slower than buying it in-​store.
I decided I might buy some food items in-​store. As I’m checking out, I just shake my head as the cashier tried to get the credit card reader out of a bad state from the previous transaction. The lady in front of me thought it was okay for her to walk out of line and waver in her decision of whether to go to another line or come back to this one. There was no way I was letting her come back into this line had she tried. I get into a bad mood whenever I come to Wal-​mart.
I think they would benefit from some Muzak, but that would cut into their profits.

Once again I find myself scratching my head WHY I ever go to Walmart and I really try to avoid this hole at all costs.
I went in there this morning to purchase Synthetic Oil for my vehicle. AutoZone and other places charge upwards of $ 100 for the same amount I bought at Walmart for $ 50. I figured while I was there I might get their auto place to change it for me. So I strolled over to the auto dept counter and asked how much for their oil change. It was a bit pricey at $ 24.99 (even with my own oil) but I figured ah what the heck, I’m here. The big hairy Dude behind the counter had a booger hanging out of his nose and I couldn’t help but stare at the beast while he told me that it’s a 3 hour wait. Considering there was only one other vehicle in their bay, I was a bit confused. Obviously just a gimmick to get you to stay in the store and buy more useless crap. Anyhow, I said forget it and proceeded to the check stand area to pay and be on my way.
As I approached the check stand area, it all came rushing back to me WHY I never go to Walmart. There were a good 25 people waiting in 2 check stand lanes, with 18 closed ones. Unbelievable. one of the most profitable corporations in the WORLD and you can’t afford to pay $ 10 an hour for more workers? Really?
So there I sat for 40 minutes amongst booty shorts, duck dynasty tshirts, and more of Austins classiest people waiting to check out. One Lady even paid for 2 sodas with a check. People still write those?
In closing, Walmart sucks and I will never EVER go back.

I generally try to avoid Walmart altogether but if I had to go to one this one is a nice choice it’s never really super crowed in here and they have the usually selection of things.

Hey, as far as Walmarts go, this one is pretty okay. Clean, organized, not overly crowded (like the one on S I-​35) and friendly staff. What more can you expect? ;-)

This place is weird. they actually put pesticides and pool chemicals on the same aisle as children’s toys. i don’t feel like that’s quite right. but then again, i like my kids.