Austin All Maids

Austin All Maids is awesome!!! I use them regularly, though am not set up on a set schedule. Whenever I call to set up a cleaning, I feel like they do everything in their power to accommodate me. The cleaning is consistent and thorough. I love coming home to a clean house at the end of a long workday! I usually do my best to tidy up clutter before the service arrives so they can focus on cleaning, but on the rare occasion where things are not as tidy as I’d like, the service is still thorough and impeccable. I trust the service to handle my delicate items and have never had an issue with damage. The staff who answers the phones is incredibly polite and professional. I have recommended this service to my friends and am incredibly happy.

i had used another austin service before trying austin all maids. it was a disaster.
not only did austin all maids come in and do an excellent job, they had to do double work to fix the mess from the previous cleaners that was left. the 3 ladies were fast and effective. they intuitively organized messy areas handmade it look nicer than how i keep it!
they went above and beyond, deep cleaning, leaving no stone unturned.

They do a GREAT job. Very thorough. A friend of mine came by the house as the crew was leaving. She was stunned at how clean the house was. Highly recommend.

I have used Austin All Maids several times now for one-​time cleanings. It’s not the cheapest, I am sure, but they do SUCH a great job. The best part for me is they do it quickly because they bring a crew of 3 or 4, so it’s worth every penny. They just left my house and it’s so shiny and clean. I’m so pleased and will definitely continue to use them when I need it.

I’ve been using these folks for years. They are great, very flexible with their schedule, and provide outstanding service. There have been a few times that something didn’t come up to my expectations, I merely called them and let them know. But over the years, Austin All-​maids has proven to be great. They may not be the least expensive, but when I am letting someone in to my home to clean, I want them to be the best.

Austin All Maids is easily the worst cleaning service I’ve used in Austin. Not only do they do substandard work, but the front office staff has a terrible attitude when you need to talk to them.
I have a relatively large house, and used Austin All Maids on several occasions to clean my house. When they were done «cleaning» there was still dog hair in the corners, on the stairs and on the carpeting. While it is impossible to get all of the dog hair out of the carpeting, there were several spots that clearly had not been vacuumed.
There was dust on the furniture and the counters had not been totally cleaned.
There was also property missing from my office.
The subsequent times the were out they were supposed to address the issues with the first cleaning but they did the same terrible job cleaning. This was after n had complained and they told me they would do their best job to make it up to me (why they didn’t do their best job initially is a good question) but even with multiple different maids they never did a decent job.
The vacuums they bring are underpowered and I offered the use of my vacuum, and the maid never emptied the canister in spite of the fact I showed here the full line (she vacuumed well past the full line jamming up my vacuum with dirt and dog hair) and left it full. I had to take the canister apart and clean all of the hair and dust from parts where dust doesn’t belong.
After taking with them they refused to come back to do an acceptable cleaning or to refund my money.
Their owner is super snotty and her assistant is a twit.
I would not use them again of they were the last cleaning service in Austin.
There are lots of good services which I will leave positive reviews for ASAP.

We lived in a rental house for 2 months while our house was being built, and we hired Austin All Maids to clean it when we moved out. (It was an older home, and we have three very messy kids.) When we called the owners to see how everything went, their comment was, «Wow, your cleaning crew did a fabulous job! Our house has never looked so great!» Enough said. We will be using Austin All Maids for all our cleaning needs.

The cleaning itself is top notch, but the service on the administrative end is a strain to say the least.
We hired Austin All Maids at the beginning of June for what we thought was the first of recurring monthly cleanings. As with most companies, it was our understanding that the first deep clean would be a set price and then the regular monthly cleanings would be less. That’s normal. That’s not, however, the case with this company… odd.
The cleaning team arrived on time and cleaned furiously for the time promised. They did a wonderful job, were extremely thorough, and even smiled at my dog, which was a nice touch considering he was really just trying to help. :) They did an amazing job and I was so pleased because I thought I’d found a company that could clean the house regularly and all of life’s problems would be solved because clearly a clean house can do such things. They left, the world was grand, and about 3 weeks later we tried to schedule what we thought was our second in what would be regular cleanings.
Not only did my husband have to reach out to them multiple times, but they would never respond the way he reached out. For example, he asked what the price would be if we had more frequent cleanings (bi-​weekly or weekly — we really loved their work) in an email, and they responded by phone regarding scheduling. Weird.
So then I took on the task today because I’m tired of a dirty house and what happens? We FINALLY get an answer (my tone in my email may have been kurt in an attempt to get some attention) but we found out that there is NO discount or price break for more frequent cleanings. So I thank the person for responding with the quotes and I ask if there is any type of price break at all, as $ 400 a month minimum seems like quite a lot for weekly basic upkeep type cleaning. Basically they offer less time spent for each cleaning in 15-​minute increments, but no actual price break. Bad business… So regardless if we were having them clean monthly or weekly, it would always be $ 141 for 90 minutes, $ 117 for 75 minutes, $ 98 for an hour.
That’s just crazy talk. In what business model does it not make sense to offer better pricing and abbreviated cleaning services for more frequent patronage?
I think the thing that prompted me to actually write this review, though, (I don’t write all that many) was the response I received after my inquiry regarding price breaks. It came from a different person than the one I’d been interacting with up to that point and was VERY short, with no introduction, and almost to the point of just plain rude.
It’s really a shame, because the cleaning we received was TOP notch. Too bad the business is run so poorly. Had the administrative service been even half the service of the actual cleaning team, we’d have them here weekly. Too bad.

Received a response from Greg! The owner, regarding my review. He said that he was sorry that I wasn’t happy and that «even they cannot always live up to the high standards they set for themselves!» The apology was half hearted and he admitted they can’t even meet there own expectations. No offer to rectify the situation at all!, yikes!

Better than Molly Maid and many others.
After trying out 3 different companies, I have been very happy with Austin All Maids.
They do a great job every time. Hands down.
I have two dogs that shed a lot, and there is no evidence of them after the maids leave.
Their business model is great — I love that you can call and schedule a cleaning whenever (and they always answer the phone right away!!). They also really seem to try to remember preferences and customize your cleaning if needed.

Austin All Maids is a great cleaning company with genuine attention to customer satisfaction. They have always been able to customize their services to my (sometimes picky) demands. They have done work for both my home and rental properties and I wouldn’t hesitate to recommend them for any cleaning needs!

I just used is service for the first time today and I am extremely pleased. I am preparing for company and just didn’t have the time to do a deep cleaning on top of cooking and getting ready for everyone. So they sent three extremely professional, friendly women over to help. They were great! In what they did in an hour and a half would have taken me two days to do, they hit every surface and trinket in my place. ive never seen my furniture so clean before. Two thumbs up!

I’ve read alot of good reviews about this company and i was waitin for it’s professional cleaning ! When i sent an estimate price email, they estimated my apartment 87 $ t0 130 $ but when i called them they told me it’s around 150 $ so i asked them if my apartment would take a little longer (although i know it doesn take long time) what the max price would be? he said 188 $ max .
First of all they arrived late coz the last took them longer time to clean but that
wasn a big deal with me as they apologized about it .
While i was waitin out our area the company called n said they’ll take longer time. I was surpriused but said it’s a good company n they know what they’re doin but he added that the cleaning will cost 211 $ (969ft apartment) !! And they said that they’ll not withdraw money n call me back the next day to make sure everything is perfect .when we first came in the apartment it was really fresh and the cleaning was really good but when i looked at an important kitchen corners were not cleaned and they didn clean the dust from the blinds n it was important coz my husband is allergic, although they wrote in the website that blinds r included !
I waited for their call the next day to tell them but they withrew the money without calling back !!!

We moved out of the rental and into a house, and I was anticipating the cleaning magic these guys would do for us. The moveout clean they did at our house was redonk. The landlord was super happy with how crazy clean the place was and thanked us several times for having it cleaned so well on our moveout. He even talked to us about our deposit!!!
No stone was left unturned… fridge, oven, exhaust, windows, doors, floors… you name it, they hit it. It was so clean I made a little peepee in my pants.
Thank you so much for squeezing us into your crazy schedule and making the moveout clean work so that we could be out of the rental by that Saturday instead of Monday!!! Haaaaaappy!!!

These ladies are the Seal Team 6 of cleaning people. Had them in to my 960sf apartment only needing them to clean the floors and they cleaned EVERYTHING very very well and in under an hour. It was like a cleaning orchestra.
I almost had some lady clean my floors for $ 30 so I was thinking the whole time whether I should’ve taken her up on that offer instead of the All Maids. I thought, «I hope the All Maids blow me away with how good they are for the additional cost». Turns out they did exactly that. I’m very happy and with them and will use them in the future.
If you are the ‘clean one’ in a relationship, I highly recommend splitting this with your loved one. Its a lot better than straining your relationship on the topic of cleaning and causing resentment. Resentment is much more costly emotionally.

Upon the recommendation of a friend/​Yelper (and an online quote), I called Austin All Maids to do the move out clean of my apartment, the day after the movers took all the big furniture. After too many REALLY late nights packing and trying to move stuff to my new condo, there was no way I’d be up for thoroughly cleaning my apartment in hopes of getting any of my deposit back. I forgot how much moving sucked. It sucked the life out of me, too.
I received a heads up phone call that they were on their way and, after a bit of confusion about the location of my apartment in the complex, the three ladies got to work. I felt sort of bad for them, actually, the apartment was pretty disastrous and I’d just gotten the last couple boxes out as they arrived. They left no surface untouched, even delving into my little laundry closet that I’d decided to abandon and take the hit on my deposit.
As estimated, a little more than an hour and a half later, they were done. When I did my final walkthrough before turning in my keys, I nearly walked into the sliding glass patio door because it was so clean. It would’ve been damn funny, had I not been so exhausted.
Today, I got a decent chunk of my deposit back. Not all of it (I blame the big, orange cat), but certainly more than I’d expected.
I’ll definitely be giving them another call for regular service once I get unpacked!

These guys are great. Book them.
OK, in case you read further than that, here’s why. They are professional, courteous, punctual, reasonably priced, and did an AMAZING job on a move out clean for me. Moving is stressful. My movers weren’t that great — but my cleaners were. I highly recommend them.

I had hired Austin All Maids to clean my house and they did a spectacular job. The people they hire are very friendly and I felt comfortable around them unlike some other companies that hire shady looking people.
My only complaint is that I wish they would give me some type of discount if I use them on a regular basis. I get charged around $ 340 each time but our house is around 4000 square feet. I guess that’s one of the disadvantages on having a bigger house but I can’t complain too much.
Overall, I would definitely use them again especially since my sister is visiting me soon from North Carolina and I’m sure she’s going to leave a mess for me. :)

Let’s be honest, moving is a major pain in the ass.
Austin All Maids made my life so much easier on our most recent move. First of all: moving sucks. Add in moving during the holidays (and throw in chasing a toddler), and there’s lots of stress to go around.
While all of our earthly possessions were on a moving truck, Austin All Maids came in behind us and cleaned our house on our behalf, prepared our home for the next tenants (something that would have taken me a week to do myself while entertaining and chasing a one year old).
While I didn’t get to see the fruits of their labor (see also: following the moving truck) our tenant was able to verify that Austin All Maids made our house move-​in ready, spiffy and clean. They confirmed a time and price via email and showed when they said they would, and even provided an online receipt.
Thank you Austin All Maids!

We have had the same maids for a few years now and was feeling that perhaps they were getting a little lazy and we wanted to try a different service to see what’s up. The wifey met the three maids, a dude and two dudettes, and didn’t get the friendly hello, but they did start on the job at hand. It’s always difficult to have strangers in the house, so a friendly hello and perhaps introduction to who they were would of gone a long way. Especially since this was a first time out, it would of been nice if they would of taken a tour of the house and ask what area’s needed specific attention, etc. You know, kinda of a «Hey thanks for giving us an opportunity, how can we impress you with our service» thing. Get to know ya before you get mounted… so to speak.
The result of the cleaning was ok. And what I mean by that is it wasn’t better than what we had been experiencing with our regular crew. The house had been cleaned every two weeks, so it was far from a huge mess, especially since Suzi always needs to clean up a little before the maids arrive. Something which I will never understand. We don’t have any animals which includes kids, so it should of been a fairly straight forward job. Our house is approx 1800 Sq Ft for reference purposes.
What was curious was the price. On our current arrangement we pay $ 80 every other week for two folks to come out, no contract, no fuss. With Austin All Maids, it’s done by the hour and with three folks the cleaning came to $ 125. So for $ 45 more, we got pretty much the same result. We weren’t provided an estimate, which would of been nice, but had the result been significantly different, it may have justified the cost. We don’t feel like we were taken for a ride or anything, but the cost didn’t justify the means.
Perhaps if they would of first sent out an individual to do a review of the house and then quote us a price, we could of saved them the time and us $ 45, since I doubt we would of hired them knowing that going in.