Alamo Drafthouse

Came here with a few friends. Spent over $ 100 on tickets and food. WHISPERED to them, asking about orders, etc, BEFORE the movie started. One friend said «I’m scared» (it was a horror movie), we laughed, and a Weinie-​Boy in front of her immediately reported us. We were told by the waitress that we would be asked to leave if we spoke again. I asked her what we did wrong and she very rudely said «you’re talking NOW!» NEVER going back to that RUDE, uncomfortable, crap-​food place! Who wants to eat in the dark anyway, and not be able TO WHISPER TO COMPANIONS! Nazi Theatre!

5 stars on service and food. The missing star is for this reason: some annoying couple bought their tickets late and were seated between my seats. They asked if my boyfriend and I could move down to help them with their situation… I don’t want to be rude so I told them that if the other people that are seated between us are cool with it then I’d move. But they were very pushy and it was super uncomfortable. I bought these seats to sit at them. Not to be pressured into moving for this random couple that is placing their problem in our hands. When our server came by, she was just like, «as long as everybody is okay with it then it’s fine». I just wish the staff would be more strict and tell those people «no, that’s not acceptable». It just made the whole situation uncomfortable. I didn’t want to say no to these people because then I’d be uncomfortable the whole movie knowing there is tension so I wish the staff would have told them up front that it’s not okay, period. You paid for a seat, you sit there. Right?

I recently had a situation where I had to leave a voicemail for the manager at this location. I was very pleased to receive a prompt call back and the manager resolved my concern quickly and professionally. He was also very friendly which I appreciated. This type of customer service experience can make or break an experience for me, and they came through with flying colors.

Hadn’t been here in quite awhile but I remember when there used to be a parking lot. Now the layout includes a modern condo complex with commercial space at ground level & parking garages. Anyway, the new facility looks pretty darn nifty inside with lots of individual theaters. Went to #9 to take a seat & it felt kinda warm inside. The server greeted me & apologized for the AC not working (on a HOT summer day). Ordered a refreshing draft beer with yummy fish & chips, enjoyed the film but spent 2 full hours sweating my head off. Bonus came when the server left a rain check on the table, so I do appreciate them making up for a less than ideal experience. Guess I have to come back now :)

Came down here for my dad’s movie premier! Really nice place, especially good Alamo, and in a neat location. They’ve built the area up SO much over even the past 4 years. It’s got a cool little, boxed-​in-​but-​in-​a-​good-​way feel to it. Also there’s a parking garage right next to it, which makes parking a breeze and saves space.

Alamo Drafthouse is always a fun experience. The ambiance is super cool, taking on different themes based on which movies are out. This location in particular is my go-​to spot for movies with dining.
The food here is unhealthy but good. I’d suggest getting their pizza. Their milkshakes are unbelievable and their limitless popcorn aren’t a bad choice either. They have an extensive beer selection and friendly employees. In addition, everything is pretty reasonably priced.
Before movies, they have a preshow which I have found to be super entertaining. Usually they’re a bunch of old clips that are much better than trailers. For the price, you won’t be able to find a movie going experience like they offer here. It’s important to note that you should probably buy your tickets online since the theaters are relatively small and there’s limited seating. You also choose which seat you buy.

By far the BEST Alamo Drafthouse!!! Coolest design and set up of the theaters. The sound quality was bar none at the place too. Service was fast and attentive and not a single mistake was made. This blows all the other Alamo Drafthouses out of the water in Austin. And I can say that with confidence, because I have been to every single one in Austin. If only all movie experiences could be like the one I had at this location… sigh

So I have been really debating whether or not to write this review since I know that The response from Alamo can be snarky and even mean at times, but the more and more I have thought about it, the more I felt I should go ahead and write it.
I have been more and more disappointed with Alamo as time has progressed. Service has never been particularly good, but it has gotten worse. Particularly as they have begun franchising and growing, they have really lost a lot of what made their culture great, and now seem to really depend on their snarkiness and holier than thou attitude as their core.
The experience I had with them yesterday evening (5÷26÷2016) was the straw that broke the camel’s back. Some friends were taking me to see Captain America Civil war for my birthday. There was a miscommunication and I ended up going to the wrong theater first. I sped to get to the correct theater and arrived as quickly as I could. Start time was 8:10 and I was about 15 minutes late. I was not allowed into the movie.
Now I know the Alamo policy about seating after a movie has begun, but I also know that the intent of that is to keep other patrons from being disturbed. If Alamo cared at all about customer service, when I spoke to the manager, he could have realized the situation was a rare circumstance and he could have allowed me in. However, he stuck hard and fast to the letter of the policy as written. Now, I know people will say, well that is the policy you should have known better, but Alamo has many other policies that they only enforce as the see fit. For instance, once a movie has begun Servers and runners are supposed to duck down when moving through the aisles. Servers and runners are also not supposed to talk to tables after the movie has begun, but are supposed to communicate with the slip of paper. Seems like neither of these policies are adhered to at all these days. Definitely not the last few times I have shown up. Furthermore, people get up to go to the bathroom all the time. Their getting up and getting down would be no less disturbing than me having been sat 5 minutes after all of the previews etc have just finished.
Even someone speaking to loudly or pulling their phone out in the movie get a warning. They created a far larger incident than had I just been allowed to sit down. Had customer service truly mattered to the company, I still could have been sat when I arrived. Had I said I had been in the bathroom, they would not have had the slightest idea I was not already seated.
This incident was a major screw up on their part, and has not cost them a customer. Not only has it cost them my business, but I will be happy to tell everyone I know about the terrible experience.
I’m thrilled to hear that we have some other companies moving into Austin so that Alamo no longer has a death grip on the city. ALAMO DRAFTHOUSE, NEVER AGAIN!!!

Tickets are cheaper than other movie theaters I’ve been to (maybe that’s because I’m not from TX). The employees are helpful in suggesting films/​food/​drinks especially if it’s your first time.
I love the availability of food/​drinks while you watch your movie, and they have an awesome selection of both! There’s food/​drinks that suit specific movies that are more recent and change with the times. They have everything from appetizers, to salads, to sandwiches and dessert. They also have a huge beer and drink selection
I got the unlimited popcorn and my boyfriend got an X-​Men themed hot dog with fries. They were both good! Would definitely return :)

Every movie theater should serve food and drinks in my opinion. They do an awesome job at serving during the movie while not interupting other moviegoers. And if you want anything additionally all you have to do is write it down and slide it into your table and someone comes by to grab it. Love it.
If you frequent often consider signing up to be a victory rewards member– it’s free for you and depending on how many times you go, you get perks. win win.
One tip — try to go early. Although they have a parking garage finding a spot can be a nightmare and they have a strick arive late, you don’t get in policy. It isn’t so bad to be early either because you can put in your food/​drink order.

How could they take something so great and just flat out ruin it?!?
The Alamo experience really revolutionized movie-​going for me and many others. Finally, a venue was available that catered to those who love movies. The food and drinks were great. The culture was fantastic.
But it’s all gone to the crapper.
The food has deteriorated significantly, and the staff has degenerated into petty rudeness. But the kicker at the S. Lamar is the completely inadequate amount of parking. Last Saturday night, we arrived about 40 minutes prior to showtime, and we spent the next 45 minutes crawling up to the top of the parking garage, and then crawling all the way down with every other car once we all realized that there were no parking spots remaining in the garage. Despute this, there was an enormous line of cars behind us repeating exactly the same futile quest for parking. Who did the math on seats versus parking spaces at this location? It is simply insane. Would it be so hard to have a single employee at the garage entrance let people know that the garage is totally full, and you should not ruin your evening by going all the way up and down.
I’ll just go elsewhere, and I’m bitter about it, because this was such a great place.
Complete fail.

This is an interesting location. I live in Dallas and last Saturday night my boyfriend and I decided to go watch Batman vs. Superman (that movie sucks by the way). This was the weirdest Alamo theatre we had both ever been too. I mean weirder than normal Austin weird. There was actually a guy dressed up in a Batman costume with a girl dressed up as WonderWoman but in booty shorts. And all the patrons were loud and obnoxious it seemed. All kids, it seemed. If you want to get a flavor of weirdness in all its glory, come here. Food was decent (we got the tomato basil pizza which was kind of sweet and the hatch chili mac & cheese which was super rich).

I’m a fan of Alamo Drafthouse, but I’ve been spoiled by the newer establishments in Dallas. I like the food, I like the drinks, I just hate the seating! Whoever designed the long tables that stretch across each row probably wasn’t thinking about how hard it is to get into your seat especially if you have to sit in the middle of the row. You have to crawl underneath the table on the floor and hop up to get to your seat, and it’s a nightmare for people who aren’t physically able to do that easily. This dilemma could easily be solved if they put a space between the tables every 2 seats so that someone could slip into their seat without hurting your kneecaps.

This is my neighborhood theater. On the smaller side, but that’s expected if you are going to an Alamo.
You choose your seats ahead of time, which is great so no need to line up, and they have a full dinner menu with a number of food options. Their chocolate chip cookies are excellent (wish they had sugar cookies though)!
And I’ve had great customer service from folks working there. One in particular with a manager who gave me free tickets after I accidentally bought tix to the wrong film.
One downer: no dedicated person to take tickets when show times are nearing, so you have to go to the bartender… who might be making drinks.
But overall, this place is great. And like others have said, the dedicated parking structure is worth its own star.

I love Alamo Drafthouse so very much but the experience as of late at this location has been terrible. The staff are pretty rude. They have consistently acted as if anyone associated with SXSW is a huge impediment to their day.
Just recently, it took them 45 minutes to not bring me my order. When I tried to cancel it because the movie was already half way in, the server tried to act as if it was the biggest inconvenience.
Alamo Drafthouse, overall, is great. I’d recommend visiting another location though.

Alamo Drafthouse is a staple when it comes to seeing movies now… I’m not sure I can go back to a normal theatre anymore.
I love how Alamo prides themselves on the entire experience. When my boyfriend and I went to see Zoolander 2, all of the opening entertainment is themed to the movie you are about to see. I think that is one thing that sets them apart from any other theatre.
Craft beer (512 IPA of course), great food (OMG THE LOADED FRIES), and great service.

I love Alamo Drafthouse. I live by one, and I love coming here. Food isn’t always the best, pizza is too salty for me, but they make great drinks and their greasy food hits the spot.
I have had a few great servers, so great that you forget about them (which is a good thing at this place.) I have had two that were sorta bothersome. I went to an event there at the Ritz, and I don’t know if the Ritz has a different level of experience for servers, but my server would ask us how we were doing at least twice throughout the movie. They have the cards for a reason, so I don’t have to flag someone down and if I don’t have a card up I am fine.
Along with that, we did get our food pretty quickly, before the movie even started! That is great, but the kitchen must not have been communicating, because our server along with another guy tried to deliver food to us 4 times after that. At one point, I said hey, we are already eating our food, that is not ours. I expected our server to know we had gotten our food since he delivered it, so i dont know why he kept bringing us other orders. At one point I heard this other server try to do the same to people in front of us, at which point they said I don’t know if that is what I ordered, and he said well I think it’s this, but it’s dark in here and I can’t really see so I am not sure. He didn’t seem very friendly.
By the end I was a little frustrated. I know the theatre was packed, and it was an event, but I had to wait in the theatre at least 5 minutes after the lights had come on to get my credit card back. If they are going to do this, then don’t interrupt me during the movie and I will be more than willing to wait after the movie, or just not order food anymore.

I love the Alamo Drafthouses, and don’t go to any other theaters to see movies. Food is pretty good and beer is always great (though overpriced, but what’re you gonna do? Watch movies without a bucket of beer and fried pickles? No thanks).
That being said, their service has steadily been going downhill for me.
The last time we went to this location it took our waitress 20 minutes to come and tell us one of the beers we wanted was out and another 25 minutes to actually get our beers (I’m not exaggerating the time; and it wasn’t a super busy night or anything it was a weekday). By the time we got our drinks, they came around with our tab.

As far as the movie theatre itself goes, I like that Alamo hosts a lot of events for new releases as well as marathons for those crazy people who don’t mind watching movies for hours upon hours straight. I’m not one of those people but I do like having the option.
They also have really great decorations for new releases that are great for taking photos. For the newest Star Wars, they had merch you could purchase in the lobby as well. There is also a bar in addition to the menu food they offer inside the theatre.
You can order your tickets online and pick your seats which is super convenient, and you won’t have to wait in line. A friend of mine bulk orders movie tickets way in advance too!
I’ve never really had a poor experience at this location other than a little bit of messiness but that is expected of a movie theatre. There’s a parking garage around the corner, super convenient and free!
In terms of the food — I don’t expect much from a movie theatre but I really enjoyed their fries and the bottomless popcorn, and their drink menu isn’t bad at all! I definitely do not mind eating here while watching a movie.

I’m sad to have to write this review, but it’s an experience I won’t be able to forget.
I hate to play the «I’m a good customer» card, but they really need to get back to basics and stop treating everyone who walks in the door like some idiot who has never been to a movie before.
We are Victory members, heading to Top Brass soon, and my husband and I see a lot of movies at the Alamo. Usually 2 – 4 shows a week. We drive 20 miles to come see these shows, always buy food and drinks, and basically have been tried and true customers since my first visit 7 years ago.
All of that changed yesterday, Valentine’s Day, when we were 10 minutes late to our matinée and were quickly turned away from entering the theater. The only «sorry» was a pair of rain checks… but thanks for still taking my money!
I get it, the Drafthouse has rules. Don’t talk. Don’t text. Don’t arrive late. Okay. We have literally heard it hundreds of times now. But you know, things do happen. Austin is booming and some days there are extenuating circumstances that might add up to a person being late to a show. Not to mention the ATROCIOUS parking there, which will make you late even if you weren’t before.
On this day, we were late because of the marathon and then got stuck behind a bus on the corner we had to turn at to get into the parking garage. Their parking situation took upwards of 15 minutes to get a spot, adding to our delay.
However, we printed our tickets and headed inside silently, hoping that we could make it while the previews were still rolling. We got stopped by a server who snapped «STOP! You have to go back to the front and get your rain checks, you’re not allowed in the theater.»
We talked to a manager about this, and his reasoning was «We have rules. We’ve been on the news and praised for these, so…» Okay, well you have servers talking over the movie with no problems and people come and go to the bathroom. It was really upsetting to be turned away in such a harsh manner. There needs to be some leeway here, Austin is growing and it’s not always a short bike ride or walk to the theater for some people.
So on Valentine’s Day on our movie date, we were turned away from a movie we had already paid for. Offered no refunds, just paper rain checks that in order to redeem, we must call and try to book over the phone. Last time I was not able to view and choose my seats with these rain checks, so it’s a pretty crappy system of reimbursement.
I was upset by this, this is probably our 20^th movie at the Drafthouse this year and I’ve been a customer for 7 years now. It’s really disappointing how they treat their customers, who go out of their way to come back time and time again when some movie theaters as closer and easier to visit.
Well, I’m going to take a break from my Alamo Drafthouse watching sprees and visit Moviehouse Eatery or Violet Crown instead. The food is better anyway and hopefully they won’t treat us like it’s our first time to meet civilization and patron a movie theater.

I love Alamo Drafthouse. I have been all over the city to every Drafthouse in Austin and this the best one.
Yes, the turn is hard to find, but once you find it the first time, you’ll never miss it again. There’s a huge sign to point you in the right direction.
When you walk in the theater, your eyes are immediately drawn to carpet straight out of The Shining. A mural of the rest of the hotel hallway is one the back wall and there is a small tricycle that you can pose on for Instagram pictures and pretend you’re Kubrick’s biggest fan. #heresjohnny
To the right is a bar with beers on tap and to the left is a small lounge area where you can wait for your movie to start or Tinder date to arrive. It’s really a great, simple lobby and there’s plenty of room to hang out. Occasionally they’ll have merch for sale, too!
The theaters are all comfy and the food is consistent. There is a rotating special menu that has punny names based on the biggest blockbuster they are showing that month. The only food item I have tried and HATED was the Adult Shakes. They are 2834% hard liquor and about 1% sweet dessert. It’d be great, but the only reason I order them is to mask the flavor of the liquor.

I used to love this Alamo and to be fair, the interior is still perfectly fine and I still love the Alamo experience. BUT what I cannot handle is everyone spewing compliments for the «great parking» when you can NOT get a spot on a Friday or Saturday night. I will not attend a movie here on a weekend night again and that just plain sucks. For those willing to brave it, get there at least 45 minutes early because what you will do is drive up all 6 stories at 1mph behind a long line of cars, do a 5 point-​turn at the top (really? you couldn’t even route people around and back down???), then drive back down all 6 stories at 1mph, then have to exit the property and find street parking about a 10-​minute walk away (the streets adjacent to the Alamo all require residential tags). You MIGHT get lucky and nab a spot with others leaving but who needs that kind of stress while heading over to see a movie? The parking seems to be okay for off-​nights or matinees so I’d give them 4 stars for those experiences, but easily this is a 1-​star experience on a Friday or Saturday night. How hard was it to figure out what your max capacity would be and MAKE SURE you had enough parking to handle it??? I will go out of my way to visit other Alamos over this one and even would contemplate a «regular» theater over this one on Fri or Sat night.
My dear Alamo on S. Lamar. Farewell. This is an EPIC FAIL on your part.

This review is long overdue… My husband and I have loved the Alamo since we first checked it out when we came to Austin on vacation. Now we live here and go every chance we get. (My mom even got us $ 150 in gift cards for Christmas… yes, we’re that obsessed.) Anyway, here’s what finally prompted my review: I called yesterday to ask for a refund on tickets because I had something come up and I wouldn’t be able to make a show. I’ve had to do this for other theaters (cough AMC cough), and it was a painful ordeal that left a bad taste in my mouth. I was expecting the same from Alamo, but I should have known better. They were really cool about it from start to finish. Props on the amazing customer service as well as the environment, food, drinks, etc. that just make going to the movies an all around good time. Thanks!

Ya’ll need some more seats
And to change that burnt fryer
oil, ok? thank you!

I have been waiting for quite awhile to visit an Alamo Drafthouse location. Yesterday morning my friend (who’s local) and I went to see Anomolisa (perhaps you’ve heard of it the Charlie Kaufman directed stop animation film where there’s a sex scene) theaters in NYC where I live are trying to adopt Alamo-​esque features with mixed results. We couldn’t get tickets online because the system was funky. (Due to a power outage apparently)
You select your seats and you can get food and drinks delivered right to you. Not just weird pre-​fav movie snacks-​real food! I had a mimosa!
Theres is a pre-​show but instead of commercials there is a random assortment of trippy shorts. Then trailers. Alamo is politely strict about their no talking/​texting guidelines. Everyone seems happy to abide by it. The only activity are the servers bringing your food.
The movie was weird but good!

Arriving: After missing the turn multiple times we pulled into the parking garage. Always make sure to order your tickets online so you don’t get a crummy seat in the theatre. We found our seats easily even with the dimly lit atmosphere.
Seated: We were brought our drinks (watered down sodas) immediately and the wait staff asked if we knew how to order. We wrote down our order and he took it before the movie started. It took quite some time before our meals came to us. Everyone around us was already halfway through woth theirs by the time ours arrived.
Eating: I was ravenous with hunger after watching the first part of the film. Anticipation had been eating away at me while I had eaten nothing. I ordered the Fish n’ Chips while Susan ordered the Tendies. Both were better than average. The Fish n’ Chips were lightly fried and made my viewing experience much better.
Digesting: The second half of the movie was enhanced by my full stomach. The seats became traps for my body, but I won’t complain about that. It took a while for our checks to be processed.
Atmosphere: ⁹⁄₁₀
Taste: ⁷⁄₁₀
Service: ⁶⁄₁₀
Bunbelly Scale: ³⁄₁₀
Post-​Meal Cigarette: ⁵⁄₁₀

What I don’t understand is how anyone can give this place less than four stars. Sure, it’s extremely quirky as far as theater chains go, but get out of your own comfort zone and just enjoy yourself. I love the Alamo because it truly embraces cinema as an art and culture, playing the newest movies, independent film, and everything else that has been produced anywhere in America during the past 35 years. I love the South Lamar location because it’s tucked away, has a parking garage, a full bar attached, a half block from Shake Shack, and everything is new and well kept. The food, ordered and served while you watch, is pretty solid considering the massive amount of food being prepared at any given time in the building. I’ve never had them screw up an order. One bit of advice — buy your tickets at least four days in advance, sometimes a week out if you’re going in a group.

Saw Star Wars at this location yesterday. I rarely go to the movies because it’s expensive and usually there are idiotic people talking, texting or generally being tacky and ruining my experience. Happy to report this wasn’t an issue yesterday! We got there early and got in our seats. My boyfriend had bought tickets online prior which was a good thing since the theatre was totally packed. Our server Robert was nice, helpful, friendly and efficient. We ordered the bottomless popcorn (super yummy and hard to put down) and I got the chicken ceasar wrap and my boyfriend got a burger. The food was good and exactly how we ordered it. So I was very pleased with the movie watching experience. The only taking I heard was a couple kids who were pretty promptly shhhhhed by their parents.
The only cons… maybe add more women’s bathrooms or more stalls as there was a line each time I went. Parking was a pain. The parking garage is tight… tight turns and small spaces. We were in a small car so it wasn’t much of an issue but someone in a large vehicle may have a harder time.

Unfortunately, the Alamo Drafthouse has forgotten its roots: the fans. Luckily, I was recently in Austin for a professional conference. Unluckily, the Alamo Drafthouse no longer values its faithful customers that have been coming for not years, but decades (yes, i have been going for more than a single decade).
The problem: after seeing the most recent episode of Star Wars (and spending a not insubstantial amount of money on food and beverages, which is why I love the Drafthouse), I decided I should go ahead and extend my pleasant stay and see a double feature – any movie theatre’s dream: a customer who won’t leave!
Unfortunately, my experience went downhill from there. The theatre staff told me that, no, I did not need to hastily buy a seat online, as I offered to do, but that if I waited in line at the front I could get a ticket and come right back. Being diligent, I asked again to confirm what they said. After all, they are the gatekeepeers, and they know their job.
Unfortunately, I was lied to. To my face.
After quickly buying a ticket on my phone to Row 1 Seat 1, I was told by a manager (Josh Stewart, though I would not be surprised if that was another lie) that I could not enter the theatre. Full disclosure: I am well aware of Alamo policy; I was simply following the explicit and direct instructions of Alamo employees. I bought the worst ticket in the house (1:1) to get back in to see a movie as quickly as possible. As a father of young children, I watch movies rarely and treasure those moments. To say that this was a bad experience is an understatement. Rules are good, but people in authority lying about the rules is the worst of all bad options. I was not asking for special treatment, but for the policy I was told to follow to be applied how I was told to follow it.
When the manager, Josh Stewart, could offer no coherent explanation about why his employees lied to me, he threatened to call security more than once. I imagine that it was, in actuality, the manager, Josh Stewart, lying to me.
What I ask is, do you really want to frequent a theatre that would act this way, going so far as to call in «the muscle» on a loyal patron? The answer is, of course, no. Or, at least, that you should be skeptical.
This is how the new Alamo Drafthouse does business. Shame on them.

The Alamo is church for me. I have been a supporter from the beginning when they were upstairs on Colorado Street. And of the Alamo locations in Austin, the S. Lamar is my hub given its proximity to me. I went this evening for my 2^nd viewing of The Force Awakens and wasn’t disappointed in any aspect. The Alamo has taught local filmgoers how to be respectful of the experience. Their reverence for the environment and quality of presentation are the most important thing to me and in this the Alamo excels. Service is always prompt and friendly and as unobtrusive as possible. I do like the reserved seating which takes a lot of stress out of the timing and attendance, but does often limit showings you are super psyched for. It is getting pricey though yo! Paying a premium for the tix, plus service charges, etc. Even matinees aren’t a bargain.
My screening this evening was up to the quality in service and presentation expected. It will take a lot for the Alamo to disappoint me, but they set the standard high for themselves. I hope they continue to deliver.

Finally made it down to this Alamo and we are really glad we did. I was a ding dong and not only ordered 3 tickets online (we only needed 2) but I also bought them for the wrong day. The lady who assisted me was so friendly and helpful and was great. I feel a lot of times Alamo employees can have a terrible attitude but I was so pleasantly surprised here. Nooooow, the courtesy did not spread to the server but you know you can’t win them all!

I’ve always loved this concept and you can’t beat the Austin price for the service. My biggest love is the beer selection. I kept writing «1 awesome IPA» on the little note card and they kept giving me some delicious beer. The queso mac and cheese is also highly recommended.
I usually go to the Nitehawk in Brooklyn for the drinks/​food + movie. How do they compare? I like Nitehawk independent film selection of movies and specific fun movie tailored drink menus and tatter tots better. It also has a lot more room for seating and a bigger dining area.
What’s different? Seat reservations are really useful. I also think they have a bigger place with a lot more diversity of newest movies. I just realized they have one of these in Brooklyn close to where I live, so I will definitely be trying it again.

Comfortable seats, friendly servers, and entertaining pre-​show. I’ve been going to Alamo Drafthouse since 2001 and sadly, while it has expanded into a national chain, it has lost the quality, yummy food and the unique love it used to have. The food is expensive and so meh that everyone I talk to says the same thing; they still go to Alamo but they’ve stopped buying the food.
And the movie sound is now LOUD in the theater. The guy selling tickets told me he never heard anyone comment about that. Don’t really believe that as a cursory search through comments found several others complaining of the same issue. I was literally having to plug my ears at points because it hurt. Doh!
Gotta say… a break-​up with Alamo might be imminent and it would bena very sad day indeed.

In the entire state of Texas the only thing I enjoyed was the Alamo Drafthouse.
San Antonio, Dallas, Houston and El Paso can suck it.

Going to the movies has a whole new meaning now that I’ve tried Alamo Drafthouse. You mean I can eat well, drink well, AND reserve my seat?! Sign me up. This idea doesn’t really exist back in California where I’m from. I cannot believe I’ve been missing this in my life for so long. Themed party nights, props, quote alongs, you name it they’ve got it. Alamo is a theater for real movie buffs. I’m done with going to AMC’s and the like. As long as there’s an Alamo near me, I’ll be there.

Came here on a Thurs night to watch the Hunger Games Mockingjay Pt. 2 movie. The movie theater also show old classics. There’s a giant parking structure next to the theater.
Great concept to have assigned seating, especially on opening night for a popular movie. And the best part was the ticket was only $ 10.75, which I think is less than a normal movie theater in L.A.
They had a local brewing company giving out samples of a stout with a take home glass. The doors opened 30 minutes before show time.
You go in, find your seat, there’s a menu, and a server comes by about 15 minutes before showtime to explain how things work and to take your order.
I ordered a couple beers (no food) and enjoyed the movie. The screen is giant and the sound is excellent.
One little annoying thing was… the waiter had messed up on my bill (I was expecting change but he never came back with it) so I had to look for and chase him down after the movie had ended with tons of people crowding around the hallways. Besides that, excellent experience and I recommend it for anyone.

I’m a little disappointed in this location. I had never been to it before it was torn down and rebuilt, but it was underwhelming our first visit there. I don’t like the community tables like they have at the Ritz — I wish they would have had the personal tables between the seats like other Drafthouse locations.
We were there for the premier of the Hunger Games and they had one person making drinks and helping with tickets — really? You knew you were going to be busy!
Plus this place just didn’t seem as clean as the other locations. I’ll go back because I mean, where else in Austin would you go see a movie, but I think they can do better.

I’ve waited to do this review with the hopes that the service and food might improve at Alamo, but neither have happened so here goes. I have strongly disliked Alamo since they changed their booking system, forcing you to buy tickets online if you want a decent seat next to your friends and then charging you a «booking fee» for doing so. This always felt shady to me. Anyway you look at it their food is over priced and is less then mediocre. The service has always been poor. Back in September we ordered the queso fries and by accident and we were served fries with bacon on it. We are both vegetarian. This may not have been a big deal if we were able see the fries, but we were served in the dark and didn’t realize there was bacon until our first bite. I immediately called for the waiter who’s only response was «so do you not want it?»
Last week we came in and after an hour of waiting inquired about my grilled cheese sandwich that never showed up. I then received a lukewarm grilled cheese sandwich with the excuse «kitchen was backed up.» No apology. I was then charged for the lukewarm sandwich and I was so sick of dealing with them I didn’t argue. Next day I made online complaints for both incidents, but it has now been 2 weeks with no response. It’s obvious that Alamo is so big now that they could care less about the quality of their product or their customers. Not that it will make a difference, but I will no longer give my money to Alamo.

I love Alamo but I have to knock a star off because when they remodeled the South Lamar location they kept the bench table system instead of going with the individual tables like they have at Slaughter. I had sincerely hoped that this was going to be the future design moving forward. This is an accessibility issue for me and I hate climbing under the tables.
Otherwise the service is great. The events and movies are great. The new menu is ok although I miss some of the pizzas and appetizers that I do not see any longer. Love that they update the beers regularly.
Alamo is still the gold standard for movie experiences. Keep up the good work Tim and Co.

I like movies. I like Alamo. Do I like the South Lamar one? Not really.
I still go there if friends that live by want to go there but I will not suggest this location.
After waiting what seemed like FOREVER on the construction I was expecting this place to be a top notch Alamo. It’s not like the others. It’s hard to navigate in the shopping center. It’s not really nicer than before the construction.
I wish the seats had been more updated like at Lakeline or the super south location. The service at this locations seems off, and much slower than the other locations.
If I’m going in Central Austin to Alamo my favorite one is still the Village location.
I still like it, for the experience, Alamo is still better than a normal movie theater.
Don’t get me wrong though, I still love Alamo. You can’t really say you live in Austin and hate Alamo, its sacrilegious.

Aunque las cosas que lo hacen un «it» hangout en Austin son claras: su apreciación por el cine, la variedad de su menú y la opción de alcohol en sus bebidas, lo del Alamo es una cuestión de actitud. Mucha actitud. Puedo ir, comprar boleto para una película, pedir de cenar y sentir que junté dos planes en uno sin sacrificar en lo mínimo ninguno de los dos. O sea: cenar delicioso y ver una buena película.

Who doesn’t love the Drafthouse?
Not only do they show great movies and serve great beer and food — they have awesome and fun events, like sing alongs, quote alongs, and Master Pancake events!
One of the best Austin originals.