Subway

Late review from December 8 visit according to my debit card stamp: unacceptable! I moved to this side of town and constantly forgot about this location, driving to the one close to Masters Cinema. I was headed out with my beau when my daughter decided she wanted Subway versus the leftovers the rest of the family had. I figured I could run in and out plus grab a sub with no condiments for my own lunch the next day. I parked right in front of the door and saw no one in line so I sent a text that I could meet him down the street in 30 minutes since I literally live one minute away. As always my entrance was grand and all eyes were on me — never mind, I was the only customer. I glanced about the store being it was my first time — the tables and floors were free of debris and the trash was not overflowing. Excellent! A friendly, petite highschool-​esque girl made my sandwich to perfection. Neither had on name tags so I’ll have use descriptions which I hate. Not much of a talker but hey she’s at work so I accepted the one word responses. By this time, I’d decided to be nice to my sales staff and get them lunch gift cards for their stockings so upon checkout I requested them. The possible college student with a beautiful olive complexion (maybe it was a tan — I came with my tan so I don’t know) rang up my food then the receipt tape ran out… and she didn’t know how to replace it. That’s when it when sour. While she was prying it open she became a serial curse artist. At this point the petite sandwich maker kicks at her and nods in the direction of the now three customers. The guy behind me makes a joke that everything must be free because we are willing to pay but no one is taking our money. The cashier looks up in disgust and says «You wish.» Getting aggravated, I just start scanning facebook because I know once they open it, it was just be an easy fix. Wrong. After getting it open neither know exactly how to change it. I am jarred back to reality when the cashier slaps the counter and asks if anyone in line knows how to fix it. No one knows. She’s still cursing and I scan my outfit to ensure I am wearing my church name badge. Forget that we are customers, this is the Bible Belt and there is a church employee in the line but it doesn’t deter her. The sandwich maker had gone in the back and emerges on the phone with either another employee or manager. She is much softer spoken than the cashier so I don’t hear the conversation but was given instructions then hung up. She relays and the tape comes through but is blank. The cashier is beyond frustrated and asks the sandwich maker to call someone else who she believes is at him watching this whole ordeal in camera laughing. At this point, I’ve been here for 20 minutes and I give up on the gift cards. I checked my USAA app and I see the pending charge. I inform the cashier that I can no longer wait and I’ll just take my sandwich. She states that she needs two transaction receipts and I tell her that I don’t need a receipt, she has my top half with the approval and will have hers when she fixes it. I get home and realized I didn’t get my drink but guess what?! I didn’t have a receipt just in case she forgot that I did order the combo… womp, womp, womp.

This is a place to come get an excellent sub the way you want it! The owner is an awesome guy who will help you in any way possible! The customer service is awesome and the food is great! Come for breakfast, lunch, or/​and dinner!

Solid as I have come to expect from subway.