H&M

I think it’s false advertising when a store opens up in an outlet mall when it’s not really an outlet store. This H&M store seemed pretty normal, no special signage that it was an outlet/​closeout/​or discounted H&M. That being said, they did have one rack of «steals». That’s the only reason you would want to stop by, unless of course you wanted to shop at a regular H&M.

Horrible service. The dressing room attendant (Kristine) was extremely rude. Walked around store for 20 mins and nobody would help us get clothes from top racks. There’s other shops at this outlet with much better service. Stay away from H&M at the Tejon Oulets.

So, if I wrote this review the first few times I have been to this store it would have been totally different. Even though I only have 1 check-​in, I’ve been here 4 times. I just wasn’t on Unilocal during those times.
No one greets you when you come in. I haven’t ever seen an employee walking the store to check on customers. No one has ever come up to me to ask how I’m doing or to ask if I need something.
Although they seem like they have a huge selection of clothing, I can barely find anything that appeals to me. I have purchased a few pieces and my favorite one ripped for no reason! I guess that’s what happens when you purchase cheap clothing. Every time I come back, I get more and more disappointed. Not sure if I’ll be back. Sad.

Not impressed with prices… plus I walked around and not once was greeted. In fact, the guy working on some of the racks around where I was looking actually cut me off (walking-​wise) just to answer the phone on the wall. If the employees can’t bother to say «hello,» then I can’t be bothered with spending my money at their store.

I’m only giving it 3 stars because I got some good deals, but sadly disappointed with the customer service. No one was in the fitting rooms. I could have stolen multiple things if I wanted to. Tiffany at the front who checked me out didn’t even ask how I was doing. Had an attitude & made me feel very uncomfortable. I get you work at h&m in the middle of no where, but maybe you should smile once in a while. After all you DO work in customer service!!!

Good prices and deals are on sale but they need more employees to get the lines down for this outlet plenty of places to park here don’t going to holiday your regret it but the kids like to shop here for the clothing

Yogi makes a valid point; it’s not dramatically different, price-​wise, from a standard H&M store. That said, it’s very inexpensive clothing from the get-​go, so I don’t know that I can get too bent out of shape about it. Though they lost a star.
Four stars because GOD I’m tired of the SF-​LA-​SF commute, and it’s a nice place to take a break. Ample parking, to put it mildly. A few good shops that fit my 6’6 but 34″ waisted frame. And I got $ 19.99 jeans and a really groovy $ 9.99 shirt, so no complaints really.
(Not going to dock stars for THIS location… but I wish the company paid their overseas laborers better. I’d pay a few dollars more if they would take care of people who were making them rich).

Very helpful staff!
A very wide selection of clothes, but doesn’t seem to be much of a discounted difference from what you’d find at a regular H&M store.
The store was fairly clean and organized, making it easy to shop!
I also was told that by bringing it a bag of gently used clothes for donation, they will give you a 20% discount on your total purchase :)

So why the one star. H&M — really deceptive. It’s located and advertised as an outlet location, yet all their prices were what you would find in a regular H&M location. So how do they get away with this deception. They have a few clearance racks just like any other location with discounted products. Shame on them.