Auntie Anne’s

Passing thru for a snack. Ordered pretzel nuggets with sour cream powder and nacho cheese. Come to find out, after placing my order, was told that there is ‘no more sour cream powder’. THAT IS A FREAKIN’ LIE!!! There was 2 full bottles of sour cream powder on the counter. The guy that was assisting started to PANIC coz the line was getting too long. I don’t think this guy should be lying to customers and can’t handle being ‘under pressure’. I think the owner should know about this! And to add, it was DISGUSTING to see flies in the store where food is sold!!!

Came in to give this place a second chance. I walked in and right back out again.
One word:
D I S G U S T I N G.
There were flies absolutely EVERYWHERE. Customers and employees alike were swatting away the darn things. If you look at the windows, walls, and menu screens you see them crawling around everywhere and everything. I doubt that any of the food was safe from the little critters. As a food establishment this totally cannot be sanitary.

I give it two stars because my smoothie was good but zero stars for the way I was treated by the extremely rude staff member that helped us. My friend ordered a drink for us to share with no strawberries (as I am allergic). When the woman brought it to us (Sharika/​something with an S, her name tag wasn’t easily read) I asked if it had strawberries in it because I’m allergic and we had ordered it without. Instead of politely making a new one or offering an apology for the mix up she sighed exasperatedly and rolled her eyes at me as she threw the drink in the trash and stomped off to make me a new one. She looked like a child throwing a tantrum while remaking our drink. The fellow that was the assistant manager just watched the entire thing and never offered any advice of how she should professionally conduct herself. I’m extremely disappointed in the customer service and next time will just go to the food court and get a drink.

I came in around 10 a.m. when the store opened up. The manager was quite nice let me know that she’s willing to make fresh items for my children myself. the pizza pretzel the absolutely delicious highly recommend it. The only bad thing that these are high on calories so I couldn’t really pick and choose what I want. All in all, this was one of the best Aunntie Annes that I eaten at.

I came here yesterday (passing through the area) and was able to redeem a FREE pretzel because it was National Pretzel Day yesterday on 4÷26÷2015. Hooray!