Scottrade

This branch of Scottrade has been at this location for years, which surprises me that no one has written a review about them yet. I’ve been with various brokerages over the years, usually change due to location & trading fees. I joined Scottrade while in northern California, and eventually ended up with this branch.
It’s located in the same plaza, but opposite end as Sesame Grill, Starbucks & Maki & Sushi. Parking is usually plentiful when I go as there’s a vacant space next door (used to be a bank)
Only recently, I’ve had more reasons to go into the branch. It’s sparsely decorated, with framed pictures related to Wall St., with 4 desks behind the reception area which is divided by a partition for privacy purposes I assume. Usually, there are either 2 or 3 employees there, with one being the manager. I’ve never seen anyone at the reception desk each time I walked in, and they really don’t need a receptionist. The waiting area has a flatscreen, airing CNBC … very appropriate
Their customer service skills are pretty attentive, always asking if there’s anything else they can do for me, or if they can help me become more familiar with their website & trading platform. So far, everything I’ve asked them to do has been done on time & more importantly, w/​o errors. I only had to wait one time since the manager was the only there, and I assumed the others were at lunch. Even then, he came out to check if he can answer a quick question for me. Much appreciated effort.
Their trading fees are $ 7. for most equity trades (stocks, ETF’s …etc) Mutual funds are more & varies. I do not trade on margin, futures, commodities and other «exotic» investments, so I cannot comment on those.
Overall, I would recommend this branch to anyone who is thinking about opening a brokerage account, or want to switch from another firm. They have done well for me & hope they continue to do so.