Moodz Day Spa & Salon

I just called to make a hair appointment, after not visiting the location in quite some time but wanted to give them another shot after an expensive for me ($ 75) haircut that was «so-​so» the last go around. I made the mistake last time of not asking for the rate of my stylist and didn’t want to make that mistake again… I found it frustrating to give all of my information to one receptionist, to only be put on hold (to change my last name in the system), to then have someone else pick up the line and ask me to go through all the information again. I asked the first receptionist for the stylist name and rate, and had to again ask the second receptionist (I guess) for the same information. I wanted a mid range rate for a cut, not the tippy top but they seemed unable to help me find a stylist, though the site says $ 35 – 75 for a cut. I’ll find another place to go because service that’s worth the price is important.

Stay away! The receptionist is beyond rude, the pricing mercurial, and the services marginal. I live in SF and regularly work in the Acton Area. I’ve visited Moodz twice. Today I was charged $ 350 for a Keratin treatment that cost $ 250 for 3 months ago. The receptionist insisted that Keratin is charged «by the hour» even though the last time it was priced as a service. Instead of attempting to rectify the issue the receptionist loudly complained about me within earshot of all the customers and staff. When I informed the receptionist that I was still in the building and found it incredibly rude that she was acting like this her response was to amp up the volume. Needless to say I won’t be going back.

This is the 3^rd screw-​up with Moodz… Twice they sent me home with a wet head after a cut and color because they ran out of time to blow-​dry /​style… I quit going there but I was in a pinch this week so called them this morning looking for today or Monday. They first offered a 2:15 on Monday which I accepted, then changed their minds and offered a 4:45 for Monday which I accepted. I went out and ran errands. When I got home there was a message to call them to reschedule. When I called back they told me they didn’t have anything after 12:15 that day. So they took away the 4:45 slot they had given me — their mistake. They told me they had nothing else for me that day. That’s the only day I was willing to schedule with them. I hung up. They called back 10 minutes later offering me a 5pm slot on Monday, but said I would have to go home with a wet head (it’s supposed to be 31 degrees and snowing at that time). I declined again — not interested in getting pneumonia…

I am thrilled with the way Judy cuts and styles my thick, curly hair. She is definitely the best hair stylist I’ve ever had because she understands how to cut my hair to bring out the best in it. Recently, I started getting foils and she does them beautifully. I get so many compliments on my hair since going to Judy. Her personality and positive energy are wonderful. I have thoroughly enjoyed every experience with her. I also really appreciate that they have Sunday appointments! The only reason that I didn’t give this 5 stars is because the prices are high. However, I’ve decided that as long as I can afford it, it’s a price I’m willing to pay for excellent service and results.

First and last time at Moodz. The facility itself is beautifully well-​kept, however the pricing is outrageous. My review is more towards a specific hair dresser, however. Lisa was the one who colored and cut my hair, and I have never been so disappointed in a hair service before.
First off, Lisa was incredibly rude to me the whole time. She would respond with a disrespectful tone, and give me attitude when I would simply ask her questions about my hair. Then, the color itself was not at all what I had asked for (I wanted reddish-​brown highlights, but got blondish-​brown). And lastly, she got hair dye spots all over my face, and never once came to check on me while the dye was in my hair. Terrible terrible service from her. If the receptionist wasn’t so nice, I would’ve given this place 1 star.

When I first read the «Curly Girl» book the only place to get a Deva Cut was in NYC. So, I was excited that many local spas have people trained in the Deva cut. I thought I’d give it a try.
I had asked when booking if any of the stylists had naturally curly hair. I was told that one had wavy hair. She is not who I got. I was under the stylist’s care for only 25 minutes. She cut my hair in such a quick fashion cutting large sections of my hair at an angle – not the individual attention to each curl that I had read about. She asked about my bangs and said she liked them. I said they had gotten long and heavy. She did something quickly to them. It took her no more than 5 minutes to cut my hair – literally. She brought me over to the sink to wash and condition. Then she applied lots of product and sent me off.
It’s the day after that one really sees how the cut is. The sides of my hair were noticeably different lengths, even my husband noticed. My bangs were still super long and were touching my lower eyelids. She said my hair would be shoulder length. To me that means it will touch my shoulders. Not so, it is shorter. I did NOT look like I had gotten a $ 70 haircut. :(Honestly, I have gotten haircuts at Supercuts where more time was spent with far more attention to detail.
I called to complain and they got me back in for a touch up. She really didn’t see the problem with the sides of my hair just saying that my curl was «different.» She did fix my bangs although they are a bit quirky still. And, I had to cut some of the rogue curls on the side when I got home to balance it out.
To avoid this situation always be sure your stylist has naturally curly hair. I will not go back to this salon for a Deva Cut.

A wash/​cut blowdry in the «burbs» at $ 60? I don’t think so. Nothing remarkable but a pleasant experience. After a tip, $ 80. Too much.

Just went to Moodz for the first time and was impressed. Coming from Boston (and Newbury st salons) I found the experience exceeded expectations. Professional and friendly staff, nice atmosphere and, most importantly, great cut, style and color consultation by Natalie. She definitely knows her stuff and didn’t push products or services.

Moodz is definitely *my* salon. I’ve been getting my hair done there for about six years now — I love my stylist and everyone there is so sweet and personable! The manicures look great; I love the gel manicure especially. Pedicures are pricey IMO but worth it if you’re treating yourself. I love the spa pedicure.
I went to Moodz for my wedding day and had all of my girls taken care of there with makeup and hair; everyone looked gorgeous.
I really love going there. Everyone is so sweet and friendly and knows my name. Great environment that’s clean and modern.
Massages are just ok.
They recently raised the price of haircuts which is why it only gets four stars. Love the salon but it is pricey.

I’ve been to Moodz multiple times for massages, but the last one I had was okay at best. I booked my appointment for an «extreme deep tissue» massage online. My massage therapist was nice, I think her name was Terri, but the actual massage was anything but deep tissue. She sounded almost angry when my left shoulder wouldn’t relax (which was why I needed the massage in the first place), but what really ruined it for me was when she tried to diagnose me as having psoriasis because my hands were dry. A) I’m a bartender, my hands are always wet at work so I can’t avoid the dry skin, and B) don’t try to play dermatologist during a massage. It made the remainder of the appointment very uncomfortable, I might go back but I’ll totally ask for a different therapist.

I went to Moodz for a prenatal massage after getting a SpaFinder gift card as a gift. For somewhere that bills itself as a day spa first, salon 2^nd, i think I just expected more from the experience.
When I arrived about 10 minutes before my appointment, I checked in at the desk and they let me know my therapist would be with me shortly. 20 minutes later, she finally came down. I totally understand that places run late, and I did get my full treatment time, but it would have been nice to have been acknowledged at some point during my wait to let me know what was going on, and that my treatment wouldn’t be affected. There are also no locker rooms or changing facilities other than the treatment room itself, which is fine, but not really what I expected from a «day spa.»
My massage itself was really great. I think my therapist’s name was Ellen, and she clearly was really experienced with prenatal work and did an amazing job helping with my hip pain. My only two small quibbles with the massage itself: the oil was a little cold at times, and I was in a double treatment room with two beds, so it wasn’t exactly cozy in there. (I had booked my appointment just that week, so I’m not surprised I was in whatever room was available).
When I went to check out, I asked about the 20% discount they offer for our first service, and they let me know that it wasn’t valid when using a SpaFinder card. I can understand that policy since I’m sure they don’t get their full $ 50 from SpaFinder with fees, ect, but it would have been nice to know that before booking, and there’s no mention of it on their website or through their online booking system. I had actually emailed them earlier in the week to find out if there were restrictions on the SpaFinder card, and never heard back.
Overall, the massage itself was excellent, but the price ($ 90 for a 50 min prenatal massage) just didn’t match the experience. I got another prenatal massage at a high end hotel spa for about $ 12 more with all the spa amenities. I think had I not been using a gift card, I would have been even less satisfied.

This was a very underwhelming experience. Hairdressers were chatting and completely ignoring me and other people as we walked in. Haircut was just okay. When I get my haircut I expect a little bit of that feeling pampered thing. Wasn’t really feeling that here. I won’t be back.

Natalie is fantastic. She does my cut & highlights, and I consistently get compliments on them. She also did my hair for my wedding and it came out perfectly. If you can get on her calendar, it’s well worth your while. Some of the other staff can give off a less-​than-​friendly vibe.

Natalie and Amber are amazing stylists for wedding hair. They are so calm (which is so important on the wedding day), and so talented. The bride, her maids, mother, and even her 93 year-​old grandmother (thanks to KarenD) looked fabulous. Also thanks to make-​up artists Tracey and Kim.
5.0
out of 5.0

We moved to the Acton area within the last year and I have been on the prowl for a great stylist. After a few misses at another salon, I walked into Moodz at the suggestion of several neighbors. The lady at the front desk booked me an appointment with Natalie. At first we stuck to the basics: Natalie suggested a great color, gave my long layers a nice trim and fixed my bangs with a more flattering «half moon» style.
Over the next six months, we talked about cutting my hair shorter, and this morning we did it! Natalie gave me a super cute textured «lob» inspired by the actress January Jones. She came in early, and during the coloring process, we spent time looking at pictures I had brought in. She made suggestions about what would and wouldn’t work, and we were off. It was a fun collaboration.
Update: As much as I enjoyed having Natalie cut my hair, the color product they use at Moodz salon just didn’t jive with my hair. Despite using the same color «code», whenever I got my roots touched up it was often showing up lighter than the rest of my hair. Apparently it was the way my grays were soaking, or not soaking up the color. I’m back with Aveda.

I have to say — I’ve gone to Moodz for years now — both Wayland and Acton — but primarily Acton — and this place is great.
I’ve many of the services they offer — hair, color, nails, waxing, facials — and overall stellar.
In all my time of coming — only twice was I not pleased with the end result of my hair. Both times they brought me back right away and corrected the problem. Excellent customer service.
I won’t tell you the names of my favorites to visit — their calendars book up fast already! Ask for Dawn the manager — she is always gracious and will point you in the right direction.

Kelly, a stylist/​colorist, was great!!! I’d had a horrible experience at another salon in town where he ruined both my color and cut so I was desperate to find someone to fix it.
Kelly listened intently, made adjustments incrementally to ensure we didn’t end up with another mess and in the end the color turned out good (still darker than I had planned but a million times better than it was — she did all she could to fix it and still keep my hair healthy!) and she got the shade just right.
She also fixed the cut as best she could, too — it’ll take some time to grow out but I trust her to help me through the awkward phase and keep it shaped nicely until it’s back to normal.
If you’re looking for a sklilled stylist/​colorist who is a good listener to discover what you want, who offers good feedback about what works, and does a great job… all while being a sweetheart, make an appt with Kelly!

Moodz is the best for massages. I go to Heather and she is fabulous… she listens to how strong or soft a massage you want. Nice without being chatty as I like «quiet time’. Pricing is great too.

I called for an apt. On Valentines day. They had availability but for their couples retreat package, the couples massage would be in different rooms. I said, okay we’ll just do couples hydrotherapy. I asked her and she said specifically that It’s available, but she rather give it to someone who’s spending more on v-​day. SELFISH INCONSIDERATE PEOPLE WHO DON’T HAVE COMPASSION FOR CUSTOMERS. I would have given them more business if they hadn’t turned me away when still having openings.

I LOVE Moodz… I have had virtually every treatment that they offer in one form or another (it is about a mile from my house)…
Their manis and pedis are great, they take their time and will help you pick out a color that looks good with your skin/​hair.
Their massages are great, the rooms are relaxing and the therapists are well trained and know what they are doing!
Their facials are my favorite part! They have TONS of options that cater toward your skin’s particular needs. they take the time to really make sure that every pore is clean!
their hair care is great, and they will do everything from classic styles and technical work to really outrageous stuff (I had them dye my hair black with blue tips in HS)
the ONE negative experience that I’ve had was a brow wax. the wax was too hot and it scalded my skin leaving a mark for a few days. but I have been back since and it has NEVER happened again