Northwest Waste Solutions

The level of incompetence and sheer lack of professionalism with this company is mind boggling. In the past 30 days I have called this company 6 times to move their dumpster so it doesn’t completely block my entrance. This past month alone they have blocked my entrance THREE times. I called on Friday after I was totally blocked in (see photo) and this morning (Monday) when I called the dispatch supervisor — still nothing. The last time they blocked my entrance and I called to complain, their customer service rep actually told me to go ahead and have them fined! I did, and still nothing. It is clearly stated in their notes that the driver is not to move the dumpster past the big (3 foot circumference, 3 stories high) wood post so as not to create a fire hazard by blocking my entrance. It’s not rocket science. If he can’t get it right after this many tries, fire him. And while you’re at it, fire the incompetent customer service reps and managers who know nothing about customer service.
If you’re looking to hire a waste management company AVOID HIRING THESE MORONS! They’ll be a royal pain in your side.