Windsor Park Plaza/Lofts

I lived here for 2 years, and I’m glad that I’m done with this place. The only good thing about it is a the location, but if you’re in school like myself, the headache of living here is not worth it. Here is a list of problems I had in just 2 years
1) Dishwasher stopped working, and it took me 5 months to to finally convince them to get me a new one.
2) Fridge stopped working on 3 separate occasions, and we had to throw out our food (I’m on a student budget). After it broke the last time, I demanded to get a new fridge, and they finally complied.
3) Before moving in I’ve asked multiple times if there are any noise issues, and they just lied and said no. The location I’ve lived at was above the loading dock, which meant that garbage and recycling truck were above my window Monday-​Saturday at 7 A.M. Keep in mind, this is three different building connected. So when the trucks shows up, you’ll be hearing loud sounds for a good 20 – 30 minutes.
4) Heater stopped working on multiple times.
5) Kitchen pipe burst, which they came in for that within a reasonable time. However, they were suppose to come back and clean the carpets, but they kept delaying it. After waiting for them for two weeks, my roommates and I got sick of having our furniture all over the place and we just told them to deal with the carpets after we’ve moved.
6) Another pipe burst on the 9^th floor, and it leaked to our apartment.
7) Shower pipe constantly vibrates loudly because there was too much pressure o them. I could hear my neighbours having a shower, and I’m pretty sure they can hear me too. It took them a few months to fix that also.
So trust me, the location is not worth it. Plus they seem to increase the rent every second year by about $ 200. I got a better, newer place, and pay way less for it.

Despite my star rating, they are a really nice place and this is not why I give such a low rating. Also keep in mind I rented from 2005 — 2008 so maybe things have changed. The point is if Westcorp in general have not changed stay away from any of their rental properties as they always find ways to take advantage of people especially students. I move in and the unit, amenities, location are what sold me but do your homework before you sign anything.
I lived at Windsor Park while I was a student at UofA and again you cannot grow wrong with that location. After my first year of living there I established a good reputation of not being a noisy tenant, paying my rent on time and just being a typical tenant. I lived no worse than the typical collage student which note they catered to many collage students. So going into my 2^nd year I get a call and nasty letter stating I am being evicted for a bounced cheque which was not possible as I had more than enough money in the bank before and after it was deposited. When I called to try to see what the problem was they talked to me like I was not human. And not that I like doing this but I called a family member who was a Lawyer to help me in this situation. Finally it was dealt with and Windsor Park realized it was their mistake but no apology whatsoever.
The next incident was a few months later with the Laundry machine on my floor. They tried to pin on me that I broke the machine and tried to charge me when there were few people who used it after me. I have no idea where they got their proof from but the claimed it was me. I refused to pay it and they threatened to evict me and take legal action. In which I responded to go for it. Nothing ever became of it.
And finally my last incident of my 3 years was with my security deposit. Not only did I get $ 0 back but they charged me for damage to the place and not being cleaned properly. And again no proof. I will admit was I the cleanest tenant ever. No! But they cater to collage students for a good chunk of their clientele and no proof of damage. Was it the cleanest it could have been? Absolutely not. Being a young professional now who owns his own place I know I keep my place much cleaner but there is a difference between being a collage student in a collage type place and being a young professional. So I had to call and negotiate a lower extra damage fee and if I knew what I know now what they did was illegal according to any reputable real estate lawyer I have talked to or realtor. The only reason I paid it was because I didn’t want to damage my reputation when trying to rent somewhere else. But again from what I also know now, I’m sure I’m on one of westcorps list. After doing some research a couple years later when people asked me if they should rent from them, I learned West corp screws their renters over especially students. Never have I ever had this type of problem prior or after renting from Windsor Park
So for the person who gave them a good review, glad to hear you are enjoying the place and hopefully they have changed their ways. Otherwise get out while you can!

Moved in here two months ago, and it’s a great place. Great maintenance response time, generally friendly staff (more on that in a moment), and great building and facilities. Rent is more expensive, but power, heat and water are included.
I was lucky to a get a two bedroom unit in the Lofts, with concrete floors and renovated kitchen. While it may not grace any magazine covers, the kitchen looks great, with the same color of birch from Ikea, makes it very easy to match with other furniture.