Alamo Rent A Car

So far so good! They are fast on check in and even faster on check out. I really like that as I am always running late for my flight. Check out is always like under 5 min. If there is a problem there pretty happy to rectify the problem immediately. Rates can be better in Canada. So far out of all the car rentals I have tried, I like Alamo the best, and the people in Calgary are pretty friendly too.

We are a family of 4, and always rent a mini van. Easy to rent our car from them. Fast & Friendly service! We always use Alamo when we rent a car. Prices are great too. (Oct 23 – 28).

Booked through Costco — was happy with the price and vehicle (Dodge Challenger — fun car to drive though I’m not sure I would own one). The signage at the airport could be better for returning the rental (not Alamo’s fault) but happy with the service at the counters.

Alamo rental car had been a good to me over my travels in the U.S., so when I booked them on
, I was happy that Alamo /​Priceline accepted my price offer for my August 2015 trip to Calgary and surrounding areas.
The bid was $ 20/​day, I think and I got the car from 08÷21−08÷25÷2015. I arrived at YYC Calgary international airport at about 12pm. Finding the rental car counter was a snap, after getting through Canada customs and border security. I am glad that majority of the traffic laws, practices and culture are evident in Canada. Just be aware of road signage in meters and kilometers and you’ll be fine. Upon arrival, the line was very short, so that was a plus. The lady at the Alamo counter greeted me in and checked my reservation. She gave me a Toyota RAV4, but I decided to choose something else. I was told to wait 20 minutes, but ended up being 5 – 7 minutes. I ended up with a 2014 Hyundai Sonata, which was quite swanky and just made 18,000 miles. This car was pretty nice and the drive was smooth.
This Alamo rental car shares its space with the other major U.S. Rental car companies here at the YYC Calgary international airport. Its fleet is held in a compact parking garage that does quick business daily. I chose to do the rental car insurance, which was priced at $ 28/​day. Never can be too sure about people out there these days. They ask you for your driver’s license and credit card, but not your passport, which was a little surprising, but I guess that’s how it is. The rental service was quick and expedient, as well as the return process. The attendant checked back the car into the fleet inventory and gave me my receipt and I was good to go; after picking up my luggage from the car. Best bet would be to grab the best price online with Priceline, if you are a budget conscious. For those of you who love the loyalty program Alamo has, rent from them as you travel to gain the perks from them.
For what is was worth, renting from Alamo has been a positive experience for me. The staff here at YYC Calgary airport was friendly and appreciative of me being there and renting a car from them. It was the first time picking up a rental car inside Canada. Before that, it was picking up from the USA side and driving it across the border, so it was a special treat for me. It was also the first time driving a car with km/​hr odometer gauge. I was used to mph and it was an adjustment when I got out there on the roads. It was kind of cool to have gone 100 km/​hour, but that only translates to 62 mph, which is basic highway speed. My time with Alamo in Calgary was a good and positive one. I wished that the car rental insurance was less than it was, but I guess that’s how they make money. It’s better to be safe then sorry, if stuff happens out there and you’re in it without it.
Thanks Alamo YYC airport. Thanks for making my trip to Calgary and Edmonton pretty epic.
Support local!
B+

Was happy with the price and the car. The service was sub par for a big name company. Only person was working at the time (Wed July 22 ~9−10pm) and we had to wait about 20min. Once we received our keys, we got to the lot and noticed some minor injuries to the car and wanted to notify an attendant but no one was around. When we went back in to notify the desk attendant, we were told to just go back out and look for the guy out there. All in all, it took 45−60min from the time we arrived at the desk til we drove out of the lot. I’m happy we weren’t in a rush or it was at a late hour/​early morning time. Hopefully this can be rectified for future customers. Car return went smoothly (3pm on a Tues).

I recently rented a car from Alamo at the Calgary airport. This was the first time I had rented from Alamo.
I had reserved a compact car but when the reservation agent saw our luggage, he said that the car would be too small and recommended a larger car. I did not have an issue with this and agreed to a larger car at an additional $ 9/​day.
We loaded our belongings into the car with no problem and left the airport. Unfortunately, it was only when I was several miles away that I noticed that there were no power windows and no cruise control. I did not even think to check for these items as they are always standard on every car rental that I have purchased for the past 15 years.
We did not have the time to return to the airport and so it was necessary to drive several thousand kilometers without cruise control.
The reservation agent was friendly and helpful and probably did not know about these deficiencies. The car was fine and we had no other problems.
But not having power windows was annoying and not having the cruise control was annoying, fatiguing, and stressful for the amount of kilometers driven.
I wrote to customer service afterwards, explained the situation, and requested a partial credit of the charges due to receiving a downgraded car.
I received a phone call from a manager within 2 hours of posting the request on their website. He agreed with me and approved the credit. I also spoke to customer service about another issue and received a response within the hour.
I am extremely impressed about the excellent customer service provided by Alamo concerning my Calgary car rental. It is easy to write complaints when things go wrong. Here is the opposite-​Customer Service of a large corporation responding quickly and positively to an individual. Good job, Alamo!

Seems just fine. All the fees and taxes are very high, some due to the location and perhaps Calgary airport. But an airport rental in Philly had SIGNIFICANTLY less fees. Perhaps the taxes in Canada?