avoid them — very salesy and poor customer service. added on accidental damage cover to a rental without telling me. tried to say i couldn’t rent a jacket without trousers… eventually let me… they dont understand customer service and charge a fortune. not a fan and will goto slaters next time…
James b.
Tu valoración: 2 Manchester, United Kingdom
Here at Moss Bros we believe in being cheeky c*nts and making up the rules of returns as we go along. We consider ourselves real mavericks, forging forward and pushing the boundaries of what’s actually legal in retail. Should you have any queries about the items you see on our website, feel free to call us and we will be only too happy to inflate the advertised price or pretend that we don’t actually sell coats. Worried about overspending on your trips to town? Come and visit us instore where we will stalk and question you until you no longer feel like shopping. Moss Bros– the joke that never ends.
Alexandra s.
Tu valoración: 3 Manchester, United Kingdom
Strange little shop that seem a little backwards in their approach to customer service. Telling me what hours they are not open and warning that if I pay in cash they wont refund unless its by cheque to my house seems a little offputting to me. The problem is this place actually sells very good quality suits and coats but their service is very very poor. You can make the best product in the world MossBros but if you cant sell them then your going nowhere.