Radisson Blu Edwardian Sussex

This room was minuscule even by London, New York, or Paris standards. The full size bed had to be pushed up against the wall so there was enough space to walk in the room. The management offered to give us a bigger room on Night 2 (even without us asking) but since we were only there for 2 nights, it seemed like a big hassle. We had a lot of luggage since it was the end of a two week trip. The Oxford street location is awesome for people who like a little high street shopping. Primark, M+S are ridiculously close. The Three Tuns pub is also around the corner which is very atmospheric for being in tourist central.

First of all, I didn’t book a room here but my friend did. It was my last night in London and I had planned on staying with friends in Walton-​on-​Thames, but the Waterloo station was closed on Sundays. It would have taken me 2 hours to get there by the Underground after a full day on a Contiki bus. No thanks.
My friend offered me a stay and I agreed. Staying at the Radisson Edwardian Sussex afforded me additional hours in London for exploring and saved me agonizing time on the subway. The hotel is close to the Marble Arch and Bond Street stations. It is located right near Selfridges on Oxford Street.
The original room that was booked was a single and it was SMALL. Think dorm room but smaller. It was a closet. The bathroom was tiny with a stand-​up shower. We called downstairs and asked if we could get a double instead. Unfortunately they did not have any available that evening but they did have a business class suite for £50 more which included breakfast for two. Breakfast was already £19.95 per person so it was a great deal.
The business class room had a king sized bed and was 3 times the size of the single room. The bathroom also included a tub and was bigger than the closet I had seen in the other room. There was also a large desk with plenty of outlets, large flat screen TV, large closet with robe & slippers, and complimentary waters. This was probably the best room I’d seen in the UK, and I had stayed in quite a few hotels by this point. The bed was quite comfortable and there was little noise from other rooms or the street. I can’t say this is the case for all the rooms but for this one, it was. Instead of having a placard for ‘Do Not Disturb’, they had switches with lights. You could click on the ‘Clean my Room’ switch as well. This was a really neat feature. Also, free WiFi!
The breakfast buffet was by all means spectacular. It had a buffet which was great with freshly squeezed juices, fresh eggs, and fresh fruit but you could also order things from a menu should you want say French toast or an omelette. The staff was amiable and very hospitable. 5 stars all the way.

Bien situé géographiquement (à un jet de pierre de Marble Arch, Hyde Park, Oxford Street) mais dans une «backstreet» sans aucun charme, plutôt dédié aux camions de livraison qu’aux promenades romantiques…
Installé dans une série de maisons anciennes, l’hôtel est bien décoré et a du charme, mais pâtit des contraintes inhérentes à un vieux bâtiment: plafonds bas, couloirs étroits, petite chambre (vraiment !), un seul ascenseur, plutôt lent. Disons que c’est assez surprenant pour un hôtel qui affiche 4 étoiles…
Quant à la prestation… Arrivée tardive à 21h45: chambre pas prête !!! Et finalement, on me propose (timidement) une chambre dans laquelle les fenêtres ont été repeintes le jour même. C’est bien d’entretenir l’hôtel mais l’odeur était insoutenable: mal de crâné garanti au lever !
Le manager a rapidement pris les choses en main et a spontanément proposé de me trouver une autre chambre — mais dans un autre hôtel de la chaîné à Londres et en m’offrant les petits déjeuners.
Pour un service défaillant mais une prise en charge de qualité et une vraie capacité à trouver une solutions satisfaisante, je mets quand même 3 étoiles…

Sorry, aber 4 Sterne für dieses Hotel sind echt übertrieben. Wenn man zwei Nächte hintereinander von einem falschen Feueralarm geweckt wird, die kalte Luft durch die Fenster kommt, irgendetwas permanent brummt (Klimaanlage war aus), und die Schallisolierung der Fenster eigentlich nicht vorhanden ist, dann kann man nicht mehr als 2,5 Sterne geben. Das Bett ist super, die Höhe der Decken sehr niedrig, der Teppich unschön. Schön ist auch noch die Badewanne die ich an 2 Abenden ausgiebig genossen hab: D. Wäre nicht Radoslaw an der Rezeption gewesen, hätte das Hotel wegen dem wirklich schleichendem Fahrstuhl nur 2 Sterne bekommen :). Ich kann das Hotel nicht wirklich empfehlen, aber vielleicht gibt es auch vernünftige Zimmer. 2,5 Stars.

Starting with the positives, the hotel is in a great location for tourists & as a business traveller was convenient for my Mayfair office. Décor is pleasant and my room was generally clean with a decent TV, ironing board, toileteries etc.
That said, it is not in my view a 4 star establishment. Room sizes are some of the smallest I’ve seen & the single lift is definitely the slowest I’ve come across.
Breakfast was average.
Overall, as a business traveller it’s a cheap, reasonably provisioned central London location & if that’s all you’re looking for it’s okay. If I was visiting as a leisure traveller reading the ‘deluxe’ tag on their website I would be extremely disappointed.
It it was similarly priced but more accurately advertised (& not 4 star!) I would probably review it more favourably.

I am writing this review with the hotel’s free wi-​fi right now! The Cumberland doesn’t have free wi-​fi and you have to pay to use the internet in their business center too. I call bullshit on that after staying here at the Edwardian Sussex. Actually, I normally stay at The Cumberland, but it just didn’t work out this trip… I may never stay there again.
The Radisson Edwardian Sussex is in the perfect location. I visit London to shop and this little baby is right off Oxford Street. Actually, tomorrow morning I am going to run down Oxford to buy a dress before my flight leaves. Yes, I am risking missing my flight for fashion.
The front desk guys are extremely helpful and one of them was actually kinda cute… always an extra star for cute guys. God I sound vapid in this review.
Other pluses besides the cute and helpful front desk guy:
down comforter and pillows
heated towel rack
clean, most likely recently renovated bathrooms
quiet at night– noise by 8am, but nothing earplugs can’t deal with
free internet and printing
safe
everyone that works there seems happy
This will be my hotel of choice whenever I visit London. Sorry Cumberland… although you did return the scarf I left behind, so you will still be my second.

close to oxford street and the marble arch tube station, making it ideal for visiting shops on bond street. chanel, prada, tiffanys, burberry, and selfridges.
beware, they automatically lower audio volume at night.

Charmant hotel decore avec gout. Idealement situe derrière Oxford street et né pas loin des stations metros. Service et personnel aussi que tout standards comme acces wifi ou un TV convenable en cas de pluie. Petit unique bemol, ce la taille de la chambre si non tout est presque parfaite dans ses fourchette des prix.

Stayed there for one night, booked through
. I won’t be staying there again. It gets one star for the location, it lost stars because I’ve had more room in a straight-​jacket, the towel rail in the bathroom was hanging off the wall, you could hear everything happening in the room upstairs and when I complained at Reception the hotel did nothing.