Papa John’s

Came here a few times while in London, Pizza and customer service was always good,

I recently visited London and found myself at the greatest pizza place of all-​time — Papa John’s. We live in a dog eat dog world where Papa John’s has really risen to the top of the über competitive pizza hierarchy. You are only as good as your consistency and Papa John’s London is a paragon of consistency.
The pizza industry was invented in Italy when Mario and Luigi took time off between Mario Brothers 1 and Mario Brothers 2. They used their wealth from winning Mario Brothers 1 to create a new type of food — pizza. The pizza industry evolved when it came to the US and was improved by the Father of Pizza, Papa John, who used fresher and better ingredients to create a much improved and tastier pizza. Papa John’s expanded his superior pizza to Europe, Asia and other parts of the world.
This Papa John’s location is in a poor neighborhood that is very close to one of the wealthiest areas of London (Chelsea). Rich people love Papa John’s. Poor people love Papa John’s. Rich people provide for poor people through high taxes. Papa John’s unites everyone across the world!

The service is fucking irritating, yes indeed.
My pizza arrived without the dipping sauces (which, when ordering kind of drunk seemed absolutely fundamental to me enjoying our pizza, but upon tasting were promptly discarded), and I was pizz’ed right off. I refused to begin eating until the delivery guy rode back to the shop and returned with them (he only informed me of their absence after I’d given him a hefty 15% tip) and in anger, I called and berated the manager who accepted zero responsibility and simply blamed the driver. In any event, I ended up getting a free pizza my next order so whatevz!
The pizza is so far superior to other delivery options (Domino’s is bad, Pizza Hut undercooks their pizzas in the UK — weird, and Firenza is like way too highbrow for the type of delivery pizza I need after drinking the amount I do) that I can’t even imagine ordering from anywhere else.
I can’t order online because I’m officially outside of the delivery zone but once I promised the guy a £20 pound tip to bring it to me and ever since then I’ve been a-​ok.
Way better than most delivery, cheap and I get so many 2 for 1 deals to my mobile its like WHY SO MANY DEALZ. You ok Papa?

Probably deserves only 1 star based on my experience below, but it brings back such fond memories of college that I’ll bump it up to 2 stars. Plus I freaking love that garlic dipping sauce.
I recently received some coupons in the mail from them, including some that said that they were valid for any pizza with up to 4 toppings for £8.99 for collection only. There were no other restrictions on the coupon, with the exception of an expiration date of February 28.
Tonight I called them and ordered a 4-​topping XXL pizza. Originally the man on the phone told me that the pizza would cost £11.99, but then I explained to him that the coupon clearly stated that it was valid for ANY pizza with up to 4 toppings for £8.99. His English wasn’t great, so I just assumed that he was confused. I asked him to please confirm that the pizza would cost £8.99, which he did.
When I went to the store pick up the pizza I was told by the manager that it cost £9.99. I tried showing him the coupon, which again clearly stated that it only cost £8.99. He then proceded to argue that the coupon didn’t state that «any size» pizza was valid on the coupon.
«But doesn’t ‘any pizza’ by default imply any size?» I contended.
«No, it only says ‘any pizza’ and not ‘any size’ pizza» he argued.
That above exchange would be repeated half a dozen times.
I also explained to him that the gentleman with the bad English with whom I spoke on the phone even confirmed to me that it was £8.99, but he argued that he didn’t answer the phone himself, and that the pizza cost £9.99.
I would expect this kind of crap in the third world, but not in the UK, and not from an established brand like Papa John’s.

This new Papa John’s opened a few weeks ago and I’m glad to have a Pizza Hut alternative.
While they’re options are slightly different then what I remember back in the States, the pizzas are still good and taste really fresh.
I also *love* the online delivery option. Yes, I’m too lazy to dial the phone!