Co-operative Bank

The four stars of this review say «Yay!I’m a fan» and to be honest I’m not really a fan of any bank or of the whole banking system. I know it’s fashionable to criticise banks now a days and my dislike is encouraged by recent events-​however it also comes from having dealt with unhelpful bank managers for the past few years-​particularly when discussing my student loan! Taking all that into consideration, I am actually a fan of the Co-​op bank and this branch on Western Rd. I recently switched my bank account to the Co-​op because of its ethical stance. I have so far been very impressed by the service I’ve had at this branch of the bank. They have a good system of greeting people as they come in and asking what service you need so that they can direct them appropriately. You can always bypass this person and head straight to the cashiers desks at the back if you know where you are going. There are desks along each side of the main floor open where I was quickly seated from the waiting area and dealt with rapidly and in a very friendly way. Reversing the layout so that the cashiers at the back makes the bank and its staff-​of which there were lots available– seem more open and accessible. All in all very pleasant and fuss free so far. I recommend it.

Very helpful staff. I put an account of mine online directly through the assistance of a staff member here, who made several phone calls for me. Highly recommended.