I don’t usually shop in this place unless I absolutely have to. In fact, the only time I’ve crossed the threshold in recent months was a week or so back when I stood in their doorway to avoid a downpour. However, as this is a booze shop there have been occasions when circumstances have dictated that I go inside and reluctantly hand over some cash. The reason I don’t like to use the shop is that it has pretty poor customer service. On my first couple of visits I thought perhaps I’d caught them on an off day, so I let it slide, but the silent treatment I receive in there continued each time I’ve visited, and as a consequence my visits have dwindled. I’m not expecting shiny, happy American customer service, just the occasional ‘Hello’ or ‘Thank You’ would do. Aside from the above, it’s not a bad wee shop, but I just can’t get past that deafening silence.
Liam M.
Tu valoración: 3 Liverpool, United Kingdom
Rich’s Wines is, shall we say, an interesting purveyor of all things boozy. The staff can often be pretty blunt and service with a smile is not always guaranteed, however as I live just around the corner I have been a regular customer for many years now. What you can’t argue with is the prices, they have a decent selection of beers, lagers, wines and spirits and all at prices which definitely beat a main stream off licence or supermarket, so for that reason alone it is worth paying a visit. They seem to be open all the time, staying open later than any off licence in the area and seemingly opening earlier too, I’ll leave it up to you to decide whether that is a good thing but it certainly pleases Dogpool Hotel customers who wish to carry on the party at home. This place is a staple of the local area and whilst I wouldn’t exactly call it charming, they provide a service which you can’t argue with.
John N.
Tu valoración: 3 Birmingham, United Kingdom
Not much bigger than a teenagers bedroom and filled floor to ceiling with alcohol, Richs Wines supplies the good people of Selly Park and Stirchley with a lively selection of beers and wines. Admittedly the selection isn’t the vastest but there’s not that much room. Locally Rich’s Wines has a place in the locals’ heart purely because of how late it sevrves — it’s the only off license in that area that serves until eleven. This buisness has been criticised becuase of the unfriendlyness of the staff, though this could be due to the shops«take no stick» ethos — their version of the«please do not ask for credit because refusal often offends» is an absolute classic of the genre, but unfortunately is not fit for print here. In conclusion, a solid, reasonably priced buisness with a prickly sort of charm, and unavoidable if you’re looking for alcohol at chucking out time on that part of Pershore Road. But whatever you do, don’t ask for credit.