Tesco Stores

It really and truly breaks my heart to give this place a one star update, for the love of Christ, Unilocal,please let us give negative ratings, although a –5 review would not begin to describe just how utterly SHITE this place has become, I mean, this place is more vile than the knicker gusset of the smelliest old whore in the most decrepit eastern block seaport. Honest to god, I would rather be a suicide bomber than work in this place.
Last Friday, I think it was, I went into the shop, got my lunch and noticed that two, yes, you read that right, TWO tills were open in the middle of lunch? The reason? They had to close the rest down as part of the ornate ceiling had fallen down and nearly brained a customer (according to the member of staff I asked) Indeed, I couldn’t help noticing the poor kid manning one of the remining checkouts casting furtive glances skywards in case they had descending doom landing on their skulls.
Seriously, the store roof is falling in and they want to stay open? How desperate are Tesco for money? Desperate enough to tie a nylon net round it and go on as normal it would seem.
Which brings me to gripe #2. Today they had SOD ALL sandwiches, seriously. none NADA, ZILCH, leading to much gnashing of teeth, and once again the checkouts were a complete sodding disaster, not one solitary carrier bag on the self service, whilst the old dear supposedly supervising them called people forward for them to stand asking for a bag, which she got a handful of then proceeded to stand talking to someone instead of replenishing the checkouts. One girl was standing there with a pleading look, seemingly praying for someone to give her a bag, a large biker looking bloke was called forward to the bagless checkout, looked about in vain for someone to give him a bag then lashed his stuff down on the poor checkout and thankfully walked out before there was bloodshed, at that juncture myself and another patron took our cue from him and did an Elvis and left the building with out money still in our pockets.
All in all, a piss poor showing, even by the standards of this Tesco, I wish someone from head office would come down and sort this place out. It needs it.

It is alright but i have to agree with everyones comments except that its cheap.
You can get some good food in there for cheap such as cheap chocolate and alcohol well i only ever got cider which was dirt cheap (£1.50) enough 4 me to buy.
Its is a shame the building is being used 4 tescos as this used to be the home of Irelands richest man and has amazing architecture.
Good if you don’t have much money and have time to wait in long que’s

I’m not a fan of this Tesco’s as it its so disorganised and basically causes me chaos every time I enter it. The customer service till is tucked away in corner so you actually can’t find it and this till also operates a quick till service which is defeated from the very beginning as all customer complaints go through this check out. It’s relatively busy which is not surprising as its in city centre however it only adds to my annoyance with the store. Shop else where.

I cannot for the life of me think of why this awesome building, smack bang in the middle of the city is a tescos!?! It’s almost mean! To top it off it’s also one of the most annoying Tesco’s I think I’ve ever been to.
The shop is always in a chaotic mess, the till service takes just under 1 year and all this in what should be an epic building filled with culture! It really is a pity and it annoys the hell out of me.
I have no idea who in their right minds would go to the hassle of travelling to the centre of town do their shopping in the first place. It’s hardly as if supermarkets are so rare in the suburbs.

If ever a shop which a lot of great offers was going to make me throw up, it is this Tescos. Nick faultlessly summed this up. I shall attach myself as a footnote to his argument.
It does not work. It has never worked. It underwent a revamp during which it didn’t work despite their best efforts to keep it open. And now that the revamp has been finished, it works less than it ever did. The shop looks an absolute state from inside. The way shops work is that you go in, walk around, go to the checkouts, then leave. Here you go into the checkouts, navigate your way to the shelves, back around the checkouts to more shelves, then back to the checkouts, past people that are coming in, only to leave the shop and realise you forgot something but cannot face going back in because you lost two people and your shoes the last time so the spread easy cheese can wait until next week.
For once Tescos give up. It’s just not going to work. End of.

This is a Tesco Metro store in a great location. Belfast could do with a good sized supermarket in a good city centre location. It stocks a lot of good food at reasonable or good prices and it has the Tesco wine and alcoholic drinks selection which is generally very good, right in the city centre. For convenience it’s very good.
The building itself is very nice. It may not be the best use of the building itself — as this is one place which would benefit from residents and visitors alike being able to relax in a bar in one section, a deli in another and a nice restaurant in another yet (like Café Vaudeville in Arthur Street, another wonderful building). However, as it is a supermarket, it means that residents and visitors get in to see the interior, nicely restored and it’s certainly a very pleasant interior to look at while doing shopping.
Until quite recently, the only down point I have found is the lack of space, especially at the payment counters — it’s all pretty crushed.
A few months ago I ordered a new laptop computer from Tesco Direct (online), opting to collect the computer in this Tesco store. I did this easily. But the computer was not fully working and I wanted to exchange it. I was told in the Tesco Metro store that Tesco have a bizarre system of refunding the full cost of an item being exchanged, after first withdrawing a new full payment for the same amount paid for the broken model. I was told you have to pay twice and then you get back one payment. Anyway, I was told all of this when I first tried to leave back the broken model. Tesco Direct advised me on the phone to bring the broken computer to the store I collected it at. At the store I was told that the 2 payments of around 400 pounds might be avoided if I went back home with the computer and arranged for a free collection from home of the broken model. I was told the first computer would be collected by a Tesco courier at the same time that the new model was brought, both to my home. This turned out to be false — there was no home collection and delivery option for me. When I got home I was told the only thing I could do is return to the same Tesco store, at the time when they had sent out a new model to swap. I was told on the telephone that I didn’t have to pay a second time, as the man said in the Tesco Metro store I would have to if I went through that Tesco Metro store for the exchange.
When I got to the Tesco Metro store the 2^nd time, bringing the broken model (again), hoping to collect the new item with no hassle, it was the same man. This man who had seemed strange the first time now seemed determined to stop me getting a working computer. He got very irate, saying I had to pay two times for an exchange. I assured this man that I had been assured on the phone by Tesco Direct that the process was not as he was claiming at all, and that there was no second payment to be made. I was told by phone that (of course) the original full payment (naturally, one expects) was recorded and no further payment was needed now because the original item didn’t fully work.
The lady I spoke to on the phone said I just needed to hand in the old item and I would be given the new item. However, the man at the Tesco Direct desk, which is also the Tesco Metro cigarette counter, refuted that I didn’t need to make a second payment. He told me I needed the card there and then which I paid with originally, in order to make the exchange.
I had asked on the phone before going if I needed the same payment card or any payment card and I was told no and that no further payment at all was relevant. I was told on the phone just to take the receipt which came with the original, broken model, to exchange.
The man in this Tesco Metro store wouldn’t accept this, he started muttering out loud something about getting a free laptop, when I paid weeks ago for a broken laptop and hadn’t got any refund, and was trying to pick up an exchanged item which was actually present, behind the counter.
This man started phoning people and talking to people (staff) in an extremely insulting way to me, very loudly so that it seemed even directed at me. I heard him shout in a high pitched voice down the phone, right in front of me as I waited, is he getting a free laptop?, repeating this a number of times, he seemed to be laughing at something slightly. It was quite frightening. He seemed to phone a few people and say this. I stopped looking at him or speaking to him as he was very worrying. So I didn’t do any complaining to him, he wasn’t worth it, he didn’t seem rational and I supposed either the people he was speaking to on the phone would help him act in the right way eventually, and come to his senses, or I would have to leave, concluding Tesco as a company are highly, highly dodgy.
Eventually it turned out that the problem was with this man, who seems to be in control of the Tesco Direct business in central Belfast, as well as the Tesco cigarette

This store is a nightmare for shopping! Typical City Shoppers bustle around, pushing you out of the way, staff are unhelpful and try to brush around your feet whilst you stand in the queue, which is very long! I would recommend this Tesco store if you were out shopping on Royal Avenue and needed a drink or snack, because it feels far too rushed if you plan on doing a weekly shop. Saying that, not a lot of people were walking around the store with trolleys, backing up my advice!
This store stocks an alcoholic beverages area, as well as a wide variety of other goods.