Renaissance Amsterdam Hotel

I expected much more from a Renaissance property. The rooms were average, lobby was very small and the Club access was average at best. The bright spot for this hotel is the location. It’s very close to Central Station and within walking distance of all of the major sights in Amsterdam. Was really hoping this place would have some of the Amsterdam charm but it did not. Choose somewhere else if that’s what you’re looking for.

Great hotel. Nice size rooms. The staff is all very friendly and extremely helpful. The bed was very comfortable.

Very clean and comfortable hotel in a great location. A little pricey, but Amsterdam is not a bargain destination.
Obviously owned by an American chain – Marriott. Rooms were large with American style bathrooms. The buffet breakfast was excellent, with a nice selection of baked goods, made to order omelettes, bacon, sausage, potatoes, fruit, cheese, cereals, juices and an espresso machine.
Located one block from a canal and two blocks from the train station. Easy to walk to most tourist sights, although a bus is just a block away. The bell captain will loan you an umbrella for the frequent downpours. The concierges had good restaurant recommendations.
The rear entrance will get you to the very tacky touristy pedestrian shopping street.

Great breakfast! You can get anything from a traditional English breakfast to smoked salmon on a bagel. The lounge is great too. It opens at 5p and has the most friendly staff you’ll ever meet!

Generally a great hotel. Powerful AC, great blackout drapes, location, etc. Staff was just so combative and rude on multiple occasions. Stay at the Waldorf.

Our flight got cancelled and we had to stay in Amsterdam one more day. The hotel we stayed was fully booked and I was lucky to find a room in Renaissance.
We are actually able to check in the hotel at 10am. So we can just put the luggage in the room and go out to enjoy the city more. I am a Marriott gold member so the concierge lounge access is included. We did enjoy the light snack in the evening the good breakfast in the morning.
Our room is facing the street and we could hear some street cleaning noise but it didn’t bother us.
The location is close to the central station. However I would think most hotels in the city can be called a good location because the city center is not very big and it is very walkable everywhere.

One of the best hotels I’ve stayed at in Europe. Very clean! The rooms are a good size as most hotel bedrooms in Europe run small. The club lounge was great. Food was good and fresh. Complimentary food & alcohol. It did get crowded at times. The staff did not provide the best customer service, could use improvement in this area.
Location is great. Walking distance to all the highlights Amsterdam has to offer. Would definitely come back to stay here.

An absolute favorite of mine to stay in while in Amsterdam.
Centrally located in the city, most everything we wanted to see was within a 10 – 35 minute walk from the hotel. Cabs are waiting outside ²⁴⁄₇.
The rooms are nice, not overheated the way most English hotels are, and it’s easy to sleep comfortably cool in the room. While not what I’d consider a luxury room, they are very nice and it’s a great place to stay. The bed was very comfortable; there were extra pillows and blankets available. The downside of a cool room is adjusting from the bathroom to the bedroom temperature during colder months. The staff was very willing to bring up a heater for me to use, which I generally used once done showering, a and while I spent long hours studying at my desk (an occupational hazard). I appreciated, being a flight crew member and needing to sleep during the day were the blackout curtains. We’d generally get in after an 18-​hour day at 0430 local, would sleep 10 – 12 hours during the day without daylight, noise, or hotel staff bothering us. We’d generally show downstairs at 0230 for a 0500 airport departure, and getting adequate rest is critical to us.
The exercise facilities were very well-​appointed and are absolutely excellent.
The restaurants we tried were all very good. There was enough variety of foods that we enjoyed without overindulging on cheese and butter — absolute catastrophe when it comes to passing pilot physicals. There were hundreds of excellent restaurants that serve American cuisine within easy walking distance.
Excellent room service.
The hotel staff is very nice and quite accommodating to any requests.
The only downside I saw during several trips to the hotel was that lines formed readily for checkout and checkin. I have no idea how long a wait the lines could be.

Modern and clean. Great location: downtown Amsterdam right by the Train Station. Club Lounge offers way more food options than you’d ever find in the U.S. Their complementary bfast on Sunday was very generous. Love staying here when visiting Amsterdam :)

I usually find a place to stay in Amsterdam using AirBnB, but this time I decided to use Marriott points, with gold status providing access to the Club Lounge.
Location: my favorite area in Amsterdam, and just a few hundred yards from one of my favorite Amsterdam streets — Haarlemmerstratt: lots of nearby good restaurants and boutiques.
Overall, great location. Very nice rooms and nice club lounge. Very comfortable.
Weekend breakfast was in one the main dining rooms and was also very good. I would definitely consider staying here again.
Tip: the room was kind of cold. Staff noted that is sometimes the case. If a problem, just ask them to bring up a space heater.

The key problem with this hotel is that the staffng is way insufficient to handle the large number of guests. This creates a Port Authority Bus Termnal situation in the lobby. With only 2 check n people the lines are long day and night.
The club lounge often has no staff on hand. The food offerings in the lounge are pretty poor. The breakfasts in the club are terrible but club users are not allowed to eat breakfast in the main dining room. Other Marriott locations provide a choice to members– this hotel provides the minimum regarding everything. Our room was small and dull but the bed was comfortable.
No free wifi in the rooms — outrageous for a 21^st century hotel!
Would definitely not stay here again

Nice hotel with a great location. Rooms are nice new and very nice staff. The gym is good with plenty of ellipticals and treadmills. We enjoyed the executive lounge with AM breakfast, afternoon tea and snacks and sweets in the PM. The only detraction was the militant lounge staff who guard the wine and beer with their life and close the bar prior to posted hours.

Embauchée pour travailler sur un gros concert à Amsterdam, je me fais réserver une chambre au Renaisse à Amsterdam. OMG: ça sera la deuxième fois de ma vie dans un hôtel de standing pareil.
Alors tout d’abord, parlons situation: à tout juste 10 minutes à pieds de la Centraal Station, on peut y accéder à pieds sans avoir peur de se perdre. Par contre, il est un peu loin du centre — mais ça vous laissera l’occasion de louer un vélo ;-)
L’accueil est très agréable et professionnel.
Ma chambre est située au 5è étage côté cour intérieur. La chambre n’est pas très grande mais comporte un lit XXXL pour moi toute seule (méga confortable) et une salle de bain avec une petite baignoire.
Ayant de soucis de connexion Internet, j’appelle le Help Desk qui m’accompagne pendant 15 minutes étape par étape pour réussir à enfin me connecter au Wifi.
La chambre a aussi une TV gigantesque (que je n’ai pas regardé), une bouilloire, un mini-​bar et vous propose shampoing, gel douche, sèche-​cheveux et tout le classique de la salle de bain.
Mon gros soucis lors de mon séjour a été le côté très bruyant des chambres. On entend tout ce qu’il se passé chez les voisins et dans le couloir. Les portes qui claquent, les engueulades … TOUT ! Moi qui n’avait que quelques heures de sommeil devant moi, elles sont loin d’avoir été les meilleures.
Je n’ai pas eu l’occasion de tester le bar ni le déjeuner. Mais le «restaurant» avait un aspect très cosy-​loungy: sombre avec des fauteuils larges et rouges.
Au final, j’ai un peu eu l’impression que l’hôtel était moins classe que le nombre d’étoiles officielles. Mais je né suis pas une spécialiste et pour moi, petite Moldus que je suis, c’était quand même la grande classe: p

I stayed here for 2 weeks in Jan of 2015, and the room itself was nice, but i had a load of problems.
When i checked in, i was told since im a marriott member i get the 9.99 internet for free (yay!) however the network there is very very poor. Speeds are decent, however the network has these spikes were you lose packets for 10 – 15 seconds. I’m trying to have conference calls via wifi and if i can’t hear my customer, or they can’t hear me, it gets really annoying.
The first night i arrived, i called down to the main desk and asked if breakfast was included, they said no, but i could purchase for 23.5 euros (no thanks). So i bought breakfast for 1.5 weeks at the local shops and market. But, one of my coworkers pointed out that i bought the club lounge rate, and i should have access to the club lounge. I went down on Wednesday of my 2^nd week and asked about it, and they confirmed i should have been granted access and then they redid my key card… the lady was helpful and said she would discuss with her manager who would then contact me (no surprise, no contact).
However, the club lounge not only gives you access to breakfast, but drinks during happy hour AND you get the upgraded 19.99 euro internet package… but it was still subject to the same crappy network and periodic outages.
Their staff was not on their A game either. I ordered room service one night and it was promptly delivered, no problems there. But about 30 minutes later, i get a call asking if i ordered food, which i answered yes. The lady apologized and said it would be up in 5 minutes… huh? i told her it had already been brought up… «oh, sorry, click»

When i was checking out, i brought it up with the lady at the desk but since i was in a hurry she said she would have the manager contact me. still no word…
i just spent close to 3000 euros for 2 weeks and i told them i am coming back in feb for 2 more weeks, but i would look elsewhere if no one reached out to me… just booked a room at the doubletree, thanks guys

The hotel while rated 5 star is completely gilded. The staff is Awful. Free internet only in the lobby then an exorbitant rate in the rooms. All the amenities are half assed, just to claim that they have them. This place feels 3 – 4 stars tops, so unless you are getting the rooms at dirt cheap prices like the bulk discounts for convention goers, avoid this place like the plague. You can get much better for the same price elsewhere.

One of my favorite Marriott“s now.
I loved this hotel. Not luxury, but extremely nice. Location could not be better. In a tree lined neighborhood about 10 minutes from central station. Walked to Ann Frank House. .Although we took a taxi (around $ 60) the train is much more economical. Within walking distance of almost everything we wanted to see. We did take the tram down to the museums.
The staff was very friendly and helpful. For Marriott gold elites, the lounge was very quite and relaxing. A full hot breakfast was served, as well as tea time with snacks. Afternoons in the lounge, heavy snacks along with drinks.
This hotel would be my choice if I ventured to Amsterdam again.

Rooms are cold pre heat for comfort. Staff is friendly. Walking distance to boat tour, red light, hustle and bustle. Bike taxis are faster than taxis. And they take children — fold up your stroller and jump on. Friendly staff. Everyone is welcoming. Club level is great for evening drink — wine and beer included in club level as well as tea time. (Self serve)
Need a taxi? They are readily available waiting outside. Baby cribs are extra long so a tall toddler will sleep comfortably and the mattress on the cribs and beds are comfy. Standard bath tub — complimentary bath salts. In room (pay) bar. Beware of late. Ought room service. They ran out of entrees.

Perfect location — near Amsterdam
central, in walking distance to teams for touring the city, and a block away from a canal.
The concierge was very helpful in recommending local restaurants and making reservations for us.
Rooms were clean and the location of the building felt very safe.
Restaurants and local flair very close and shopping only a few blocks away.
Everyday while out in the city we spoke of how thankful we were to be staying at this location.

Have stayed here a number of times on visits to the Netherlands. The rooms are large and beds are super comfortable. For those of you who have lounge access the breakfast buffet very good — a good variety of fruits, pastries, eggs, etc. Location of this hotel is also great. just about across the street from central station, just in the Red Light district, and walking distance to Anne Frank’s house.

A decent 10 minute walk from the train station.
Nice rooms, 8 floors, so the higher floors give you a good view of the city.
The fitness room is well appointed and the one place in the hotel to get filtered water!
The elite lounge is on the first floor and has nice choices for breakfast and snack time, so if you end up on a budget you can make the most of your lunch!
The staff is very friendly, helpful!
The beds are very comfortable, drapes are fully black out — great for the first night, jet lag needs.
The power is limited, one on each side of the bed and one at the desk, bring a mini multi plug, and a few adapters!
And there are no clocks… it is on the TV. Gotta say my eye site aint good enough for that kind of business in the middle of the night!
We have the elite level that give us free wifi. The rooms wifi is pay, 24 hours at a time, or free in the lobby.

Very nice. large (for a European hotel) rooms. nice lobby and lounge area.
The executive lounge thing, is quite nice, the staff super friendly.
The location couldn’t be better. A 10 minute or less walk to the central train station, you can literally get anywhere from there. Between trams and walking, we got everywhere we wanted to be in Amsterdam with this hotel as our main base.
The front desk staff is very friendly and helpful.
I’d stay here again in a heartbeat.
The in room wifi was actually quite good. (Disclaimer, with our status, we don’t have to pay for it). A few times I had to remote into a computer back in the states and it worked!