Park Hotel

Checked in and they told me that they had a room ready that is «similar» to the one I reserved, but they tried to put me in a room with a single twin bed after I paid over 400 euros and asked specifically to be in a room with a double bed. Went down to ask for the correct room and got what I originally requested after dealing with 2 different front desk people.
The bathroom and carpets are musty and moldy smelling. No ironing board and the kettle had someone’s old water in it and looked like it had never been cleaned out.
Great location, but spend your money elsewhere like the Andaz or Art Otel where you get better service, modern and clean facilities with more standard amenities.

The plus was the location. Truly central and easy walk to everything. Some of the staff were super friendly and two were not so friendly. The room was ok with only two ac temperatures: freezing and frostbite. And it was cold outside. Stayed on 5^th floor which has the vents from MOMO (sushi place) aimed at their hallway so the whole place stinks rotten when you get upstairs. So my advice stay in any floor but the fifth. It’s worth it for the location. American Express has it rated as a four star but I can’t imagine why.

Stayed here for five nights in March 2015. The staff was mostly very helpful. Check-​in was a little irksome; many fellow international travelers were camped out, sleeping all over the lobby since they weren’t allowing any early check-​in. Luckily, the lobby is comfy, lots of pillows and cushioned chairs, and staff regularly offered beverage service.
The location is awesome. Close to trams, lots of shopping, and several attractions. We felt safe here.
The room was small, which was expected. I think my issue was that everything seemed to be chosen and laid out in the interest of fashion over function. The bathroom layout wasn’t an issue, but be warned that the shower door may not be sealed, so you may walk out of your shower to a pond in front of the sink. The hair dryer weighs about 20lbs., so that was an unexpected daily arm workout.
Lifts were out of service, so more workouts every time we came and went.
I was ill during the stay and the front desk staff helped with a doctor, arranged for us to speak with a nurse on the phone, made an appointment, and arranged a taxi. It was such a relief. The ladies on staff were super sweet to make fresh ginger tea for me. Best tea I’ve ever had.
The porters were helpful, until the bad NL power outage started. It took a lot longer than expected to get a taxi to the train station – not their fault, but there was a lot of confusion because it seemed like they gave our cab to someone else and then we got the cab intended for a large group of people, so the driver was irritated (as were we, since we then had to pay a van rate).
The breakfast is fantastic, with a selection of fresh beverages, pastries, made-​to-​order hot food, cheeses and meats, etc. Just kind of expensive.
So, some irritations, but overall a nice place with helpful staff.

This is a review from a three night stay in August of 2009. The location of this hotel cannot be beat. It is in a great area. We walked to just about everything and took the tram when we were tired. There are lots of cafes and bars within a short distance. You are right near Vondelpark, Hard Rock, Rijksmuseum, and the Heineken experience. We asked the front desk a few questions, and they were very helpful. Our room had a great view of the canal. I got a pretty good deal on easytobook, so it was excellent. I wouldn’t eat in the hotel much because it was overpriced. I would stay here again and recommend it to anyone who wants a central location in Amsterdam.

Stay: 1 night, first floor
Checkin was chaotic as a lot of came in at the same time and the staff seemed confused, but remained friendly.
Breakfast was more limited than I expected, but still had the standard fare — bread, yogurt, eggs, pastries, etc.
The room itself faced the street and wasn’t very well soundproofed so cars and conversations of pedestrians passing by were easily heard.

The hotel and its rooms and facilities are very clean; security is excellent; the staff is very proper with genuine Old World manners. The rooms are very comfortable, clean and warm. The lobby bar has very good food and beer, and we got to know a number of the locals, who were very friendly.
The breakfast is exceptional and well worth the cost.
The hotel is located right across from a casino, nightclubs, and numerous restaurants. There are dozens of excellent shops nearby. You can get on city tour boats less than 100 yards from the hotel front door.
Across the canal is the building that housed the Gestapo during World War Ii. A trip to the building with a local is worthwhile and very sobering. Have the inscription read to you from ‘The Wall of Tears.‘
Twenty minutes walking time to the Red Light District. Hotel is located within a short walking distance from the Museum Quarter, University of Amsterdam, the Flower Mart, the Diamond District, several breweries, and many other attractions.
If you love rich, Dutch chocolates, there are within a short walk dozens of purveyors who sell excellent samplers or kilo-​weight packages of the dark chocolates. My wife always loved unpacking my suitcase for the small gifts I brought back for her from many of these shops.
One word of warning: Amsterdam is becoming a dangerous town. Pickpockets abound everywhere: keep your valuables in a pouch under your clothing and carry nothing of value in your pockets. Almost every year, one of our crew members has been viciously assaulted by roving gangs of muslims who attack people drinking in public, or simply for being in the wrong place at the wrong time, particularly near the Red Light District and various casinos.

Unfortunately I have to revise this review to two stars. I posted the original before our final night at the hotel. However, during our final night at the hotel, while we were relaxing in the lobby bar area, a gypsy walked into the hotel distracted us with a note placed over my cell phone and when we refused whatever it was she wanted from us, picked up the note and walked out of the hotel with my phone. I noticed immediately but she was already out of the hotel and we were unable to locate her.
To the hotel’s credit, they were quick to check the security footage and have us identify who it was. However we are appalled that this happened at all. Of course, I assume responsibility to having my phone out and not being aware of what was going on around me, but the fact that a person who obviously looked like she did not belong in the lobby of a nice hotel could enter, loiter, and steal from a hotel guest without a single hotel staff member taking note makes the hotel equally responsible. The staff should be aware of what is going on in the hotel, especially one that encourages the lobby as an area for guests to congregate and relax. The porters were nowhere to be found, there is only one bartender who has other things to do, and there is no doorman. This is a security failure.
The guest service manager was helpful after the incident but was obviously hesitant to offer any guest service recovery. I was basically told «hey, that sucks but it happens all the time.» This attitude towards theft, especially theft in your hotel, is why this type of crime is successful. This approach is unacceptable. Until the management takes a more serious approach to crime in on their property, I highly recommend staying away.

This is a really nice modern hotel to stay a few nights.
The interior design: Modern. They have ramp (for anyone wheelchair bound) and step access with automatic sliding doors as you enter into the lobby. On the right is an area that looks like a study where you can sit and do some reading. On the left is a waiting area with a painting on the wall and nice suede seating. There are also several leather seats around the lobby to sit in to lounge or wait. As you go straight the front desk staff are really friendly, as a tourist they will guide you to some restaurants and attractions like the Heineken Experience, Van Gogh Museum and The Anne Frank House. Hotel has elevators and stairs.
Make sure you don’t get there before 2pm-​1400hrs Amsterdam time because your room may not be ready. I believe on their website it shows a 1400 check-​in time, I didn’t book my hotel through their website so I did not know. So they didn’t give me a room because I arrived early. I pleaded with the Front Desk lady and she was very insistent for me to check out some sights before coming back. They checked my luggage in thankfully and went for some breakfast, came back not at 1400 but at noon, three hours later still no room available, requested a room again, but Front Desk became snippy with an attitude. I insisted I was tired after a long flight, another half an hour passes and the bellhop finally comes out with my luggage and escorts me to my room. Besides the minor attitude they did give me my room one hour ahead of time.
Late at night they lock the entrance to the hotel, that’s a good thing. On a late night out, came back at 3am-​0300, I was able to ring a bell to a communication system and the staff let me in. Good Security. Cameras around the hotel.
Downstairs is a tiny little room, the gym, with some minor exercising equipment. Nice to keep up your physique. Trainers available, I believe at a cost. The bathrooms adjacent to the gym are very nice, neat napkins, clean and the material used to build it of good quality. You can lounge there and book the conference room there.
My room has a pretty nice view of one end of the hotel, though I did not get a front of hotel view. My room has a safe and a fridge with amenities like overpriced liquor, water and snacks. It has a 32 inch SAMSUNG flat screen with limited English channels. The little time I spent watching television was on CNN. The bathroom has very hot water, a tub and blow dyer. Bring your own tooth brush, toothpaste and razor. On the table is a electric pot to boil water for your instant coffee or tea. The cups they provide in the room are not dirty or overly worn, nice. Wireless or Ethernet is at a cost. There’s a phone in the room. If you want to charge your American electronics say your laptop bring or buy a converter because remember they have European outlets. Laundry service available. My bed had nice clean fluffy white sheets. The lights can be turned on or off from multiple places including changing LED light behind your bed post from Red to Orange to Blue, etc. My room had Air Condition and Fan. There is a hinge lock in addition to the knob lock on the door and a hole to see out if someone knocks on your door. The staff is helpful. You can order meals to your room or dine at the connected restaurant next door. It is also a nice modern design. The hotel charges a few dollars tax like all the others per day.
Nearby is a park, shopping, luxury name brand clothing shops, the Holland Casino and the Heineken Experience. Right out side is a canal and a tour to cruise down it.
I recommend staying at this hotel.
I’ll add photos when I get the chance.

Très beau cadre
Un hotel situé non loin du Rijkmuseum et du musée Van Gogh. Nous avons séjourné dans cet hotel pour une nuit et avons été très bien accueillis. Nous avons dormi dans une suite avec vue sur la ville et les canaux: un cadre magnifique. Notre chambre étant décorée dans le style anglais mais pas trop chargé. La literie était confortable et le service très aimable. Il y a un parc pas très loin où les gens promènent leurs chiens ou font un footing.

Excellent accueil et assistance
Un hôtel de catégorie, avec une bonne présentation un accueil sympathique et efficace, bon dans sa catégorie.

Hôtel vieillissant
Hôtel 4 étoiles en pleine décrépitude, assez vieillot, sombre et à la propreté douteuse. Seul point positif situation non loin du Rijksmuseum, et de Leidseplein où se trouvent bars et restaurants.