Dierenspeciaalzaak Bello

Great pet shop! Nothing but the highest quality pet food. The owner has also taken the time to recommend different food to help with our cat’s sensitive stomach. This is the only place we go in Amsterdam.

Extremely bad experience in this shop yesterday and horrendous customer service… Congratulations, you just lost some new customers! We’re new residents of the city, enjoying a stroll around our new neighborhood and were excited to find a pet store as we have a dog. We popped in to have a quick look, saw a few things we planned to pick up on a future trip – dog food, etc – and headed out to continue on our way. The cashier (owner?) appeared to be in conversation with a customer or friend so we didn’t interrupt with a goodbye. As we were leaving, the cashier called out «Good Day!» to us in Dutch, and it took us a second to register the words so he repeated himself and then immediately barked at us in an incredibly condescending and belligerent tone: «In MY country, we say hello and goodbye. This isn’t the Anne Frank house!» That last part especially made my blood boil… Seriously, is this how you talk to your customers? There are other ways to get your point across and educate people about Dutch cultural norms; there really is no need to be rude. I could share an unsolicited lesson in etiquette too — but never mind, we’ll just take our business elsewhere. And for the record: we’re not tourists, we live here! You may be tired of tourists, but don’t take it out on people shopping in your store. That’s a great way to lose business. Nice job! Two thumbs down.

Nasty nasty service! If I could give this store zero stars, I would. I have never received such rude service in Amsterdam — and we’re talking about a city that has a certain reputation in that area.
On my way to my cat sitting clients on Westerpark, I stopped by the store to see what they had and maybe buy some treats for my fuzzy clients. I was greeted by a guy who I think is the owner. The store is very small, with little variety of products but with high end brands — overpriced, by the way.
He tried pushing some random toys at me, and didn’t seem very pleased when I refused his suggestions saying my cats wouldn’t like it – apparently he thinks he knows my cats better than I do. ¯\_(ツ)_/¯
The owner didn’t seem very pleased as well when I switched from my poor dutch to english to express myself better. When I was about to pay for a few packets of treats and wet food with a pin card, he said «cash only». I replied with a shy «oh sorry, I have no cash in my wallet, then I’m not taking them» and he just waved his hands around (apparently he likes doing that) and said: «there are cash machines around. Let me go back to work» with a sassy face, as if stopping for one minute for a client was an absurd struggle and waste of his time. What the hell???
That’s unacceptable behaviour, especially for a store owner. And the store is not even a very good one — if you’re gonna be arrogant, you should at the very least be THE BEST in what you freaking do. Not the case! Right now I’m actually glad I didn’t waste my money and did not support this kind of store.
Want to shop overpriced? Head to 4Cats at Waterlooplein, Pets Place or to 4Pets. At least they have a decent selection of products and brands, and the staff is always friendly and very helpful. By the way, the same toy he was pushing at me was € 3 cheaper at 4Cats, a store I usually consider expensive. That gives you an idea of how overpriced Bello is.
If you’re looking for cheap and classic brands, go to one of Jumper’s branches. The staff is also very friendly, and things are very affordable. Or just go to
and buy everything extremely cheap there with no human contact at all. ;)

After buying several things here such as dog shampoo, poo bags, dot treats, etc I had a very horrible experience here and won’t shop here again. All I wanted was a food storage container or clip for dog food bag to keep food fresh. After finding out that instead of buying their overpriced dog food that I bought my dog food online, the very rude owner told me «why don’t I ask the online store.» Then when I asked where I could find a post office close by he waved his hand in the air and said «somewhere.» I guess if you don’t buy their dog food then they don’t want any of your business at all and treat you like crap. That’s fine, I’ll continue to buy my dog food online and go to pets place and other local dog stores for all the other things I need. I do not recommend. Small store with overpriced everything.

This is a very lovely shop. The man who helped me (I assume the owner) was extremely nice and every time I stop by we talk about our Teckels!
The only downside about this shop is the price of dog food. I noticed that larger bags of natural dog food (which I expect to be expensive) were 80 Euros at this shop while another sold the same one for 60 Euros. This has more to do with the supplier though, so it doesn’t entirely effect my opinion of the shop.
If I wasn’t a broke college student I would shop here despite the price just because of how lovely the service is!

friendly store ! has much more than you can imagine if your lucky Roland is there he is a star !

Bought a ‘kattenbak’ here, door broke off within 48 hrs. No warranty, had to buy new one. Poor service!

Best pet shop in Amsterdam. The owner is always very friendly and the shop is kept in mint condition.
If they don’t have what you need, they’ll order it for you.

Nice small petshop. Owner is very knowlegable and friendly. They have at least all your basic cat & dog stuff and much more.