Lush

Lush is an appropriate name for this fresh handmade cosmetics brand. Founded in the UK in 1995, which then flourished internationally. I have had a relationship with Lush for many years; regularly purchasing their gorgeous bath bombs & soaps. Recently I visited the Queen Street store that was inundated with shoppers. Approached quickly by a young woman with red hair, she questioned me about what my need was. I wanted to know about their cleansers & masks and she was extremely knowledgeable and clearly passionate about the brand — she sold me anyway. I decided on «Angels On Bare Skin» $ 18.90 and took some testers «Shangri La Moisturiser» and «Mask Of Magnamity» to try before I buy. The aroma of the shop is overpoweringly delicious and attracts many browsers to purchase. Why wouldn’t you? It’s affordable and natural. I love the lip scrub too, in 3 flavours: popcorn, minty chocolate & bubblegum that you massage on and lick off! About $ 11. Unilocal out!

The more I visit the Lush store on Queen St, the more I am compelled to purchase all of my Lush products online. If you are unfamiliar with Lush and their product line then can be a fun experience to try many different products and to get free samples to take home. However, the staff aren’t very good at reading their customers and therefore are always trying to sell me more than what I come in for. Some of the staff are super on to it, while others are failing to fake it until they make it. If you are getting help from a staff member they are usually sidetracked by another customer hence doubling your wait time. Because the store is always too hot, packed with aimless wanderers and has a strong scent lingering in about a 10 metre radius from the door it generates a strong dizzying effect (another win for buying online). Lush creates fantastic ethical product at affordable prices, but they layout of their stores is cluttered and unfocused. Every time I go in, the same product is in a different place and the container size I’m after is ALWAYS sold out. My recommendation is if you know what you want, shop in their online store, in tandem with visiting in-​store once a blue moon to keep a finger on the new-​product pulse.

Even from Queen St (although not through the whole length of Queen St) you can smell the wonderfully strong tell tale scent of a Lush store.
This store is nearly always busy, and if you come in when its not so busy, if you linger for around 15 minutes its bound to be busy again — I don’t know how the staff copes with it so well.
The products are great — eco-​friendly, smell *super, duper* amazing with scents to fit all sorts of tastes (fresh, sweet, sophisticated, food related — they’ve covered it all!) and different (some products take time to get used to, such as their solid shampoos and toothy tabs, which feel different than your average shampoo/​toothpaste) but well worth it (they often only need a little bit of the product to use, so they last quite long) even though they are quite pricey (their face cleansers that last 2 – 3 months cost around $ 19, and their bath bombs that can be used twice if you halve them cost around $ 7.50)
The staff there are warm and very helpful! I have asked for samples of items and they have kindly fulfilled my request, and once I was looking for an item that was out of stock in their display, and one of the salespersons looked in their stockroom and even phoned a nearby branch (the one at Newmarket) to help me find the item I was looking for.
It’s true what the Zoë said regarding Lush — it’s really hard to go in this shop and come out empty handed, as everything is so loveable there from the staff to the vibe to the products itself.

I love Lush products and appreciate good customer service. However I visited the Queen shop recently and unfortunately the staff were quite overbearing. Two staff came to me and asked the exact same questions and I felt I didn’t have enough time to browse properly without someone constantly asking me questions and trying to sell stuff.

This is the most smelliest store on Queen Street! However I love the smell.
How can you not walk past Lush and not be tempted by the scent and wonder in for an explosion of bath and body products.
I popped in on a super busy weekend day and was quickly chatted up by the super friendly sales assistant. «hi, wanna see something really cool’? Ofcourse I obliged, she asked me to pick a ballistic of my fancy– I naturally picked the coolest one I could see which was called Phoenix Rising, she filled up a large glass bowl and popped the fizzing purple bath bomb in the water– as it fizzled away — waves of violet and exotic lavender scents swarmed about– just beautiful! If that bowl had been big enough I would have jumped right in.
Of course Lush is full to the brim with amazing wonders such as the Phoenix Rising bath ball, you really do have to pop in and decide on the perfect match for you.
I also really love my heart shaped Soft Couer massage bar, definetly perfect to set the mood with my loved one.

Every time I walk past this store my nose tells me to go in! It just smells sooooo good. I really love the products here, it’s probably a good thing I don’t have a bath otherwise I’d be buying bath bombs every day of the week. My favourite product, the baby face bar cleanser has been discontinued now which is very sad. It would leave my skin feeling so soft and healthy. But they still have the choc whip stick which is awesome! It is literally made with chocolate and it leaves a nice light tint on your lips as well.

The sales assistants at Queen Street Lush are definitely the branch’s biggest asset. They chit, they chat, they whirl around the shop in their sleek black outfits, waving delicious things under your nose until you give in and decide you need just one more pot.
I’ve had ups and downs with Lush — it seems very odd that I could have gone in three separate times and been prescribed three totally different combinations of shampoo and conditioner. I have the very same hair on my head! But, I’ve ended up with products that are as effective as anything I’ve tried (and like everyone, I’ve tried pretty much everything), so it’s been a winner for me in the end.
Hold on to your purse ladies, it’s a brave woman who can step inside this shop and come out empty-​handed!

Here I am about to reveal my top secret skin secrets, the type of I don’t tell anyone. When people ask why is your skin so soft I always credit my gene but it is all thanks to Lush. Lush is the only place on this earth I will happily spend $ 300 in one transaction and not go home feeling bad about it. The girls that work at Lush are so lovely! I always end up staying there for more than 30 minutes as we will be discussing skin care and the new products.
My skin care consists of angels on bare skin which is a face scrub/​cleanser with rosemary in it. It is great for clearing up one’s skin tone. I follow this up with the water based toner to freshen up my skin and awaken my senses. I finish this up with skin drink an excellent moisturizer for any skin type. This leaves my skin as soft as a baby’s bottom.
My other recommendations from lush are the lip scrub, the lip stain (which stays on even when I have endless glasses of wine and pig out!) and the honey lip balm.
Oh and yes everything is homemade and organic, so no nasty things to harm your skin!