Hotel Ticuan

This hotel basically robbed me and there seems to be nothing I can do about it ! They charged my acct for the room charge than charged me another $ 500 after I checked out and tried to tell me it was for room damages when I did nothing in the room and they couldn’t prove to me that I did anything. They took my card swiped it without out me authorizing it than called the police who came and told me if I didn’t sign the receipt I would be arrested and have to wait in Mexico to see a judge. I feel like this was a complete scam and now I’m out of $ 500 for nothing !

We stayed here last weekend and it was much better than expected. The service was excellent, We got valet parking as soon as we arrived, got checked in and got our luggage delivered right away. The room was exceptionally clean and organized. It smelled great and the linen were super clean. Everything looked brad new and clean! We also received a complimentary breakfast the next morning. The food at the restaurant was great and the service was exceptional as well. We will definitely be staying here the next time we visit tijuana. It located close to revolution street and around the corner to Las Pulgas night club.

Not only did I have things stolen from my bag, they also charged me 200 $ for smoking in the room. All based on the room keeper smelling smoke in my room. First, the staff did nothing about my stolen glasses. Second, I smoke cigarettes regularly. .not in the room. but they couldn’t reason that the cigarette/​smoke smell came from my clothes. Then, they called the police because I said I wasn’t going to pay. So much for a nice holiday in Tijuana. STAY AWAY FROM THIS PLACE!!!

They stole money from my room, do not stay here! The worst part about it… they didn’t do anything about it! if i could give this place zero stars I would ! Never again will I be staying here ! And I suggest you do the same.

Nice hotel for the price!
Also, the hotel is nicely located half a block from Av. Revolution! I would stay here again.
P. S. Their «free breakfast for one» only allows you to get free coffee, juice, and eggs. What the hell Ticuan??!

Hotel Ticuan es un hotel familiar donde volvere cada vez que pueda.
Esta muy comodo y limpio tambien tienen cuartos de diferentes tamanos incluyen todo lo necesario para estar comodos. En este caso yo agarre el Suite empresarial que tenia cama super grande tele plasma, secadora de pelo, parking, wifi y toda la cosa.
El restaurante vende comida esquisita a Buenos precios.
El hotel esta cerca de todo el entretenimiento del centro de Tijuana.
yo obtube Buena especial reservando en internet en BOOK​ING​.COM de otra manera pagaran mas. No se olviden dejar propina por buen servisio en el cuarto antes de irse: D

Very skeptical about staying overnight in a Tijuana hotel however after reading reviews and doing some homework sounded like I could actually be comfortable in this hotel. Price was not bad at all for one night, $ 100. We had the option of staying further out towards Puerto Nuevo and it would be cheaper however we wanted to be closer to the boarder so when it came time to leave the next day we wouldn’t have much of a drive back.
Upon driving in I liked that there was a private parking garage for the hotel. Parking attendant was very nice also and reminded us to get our ticket stamped so it would be free.
Proceeded to check into the hotel, very nice lobby, then went up to our room. I immediately inspected the bed where I did find some unmentionable finger marks on the underside of the bed cover (Eeek!!). Two of the decorative pillows also appeared to have drool stains (Ugh!!). Called down to the front desk and asked if we can have our bedding changed out and a manager came over within 10 min to inspect. Housekeeping came over and we left as they changed the bedding.
We were within walking distance from Avenida Revolucion so that was cool. Came back as it became dark and enjoyed the rest of our evening in the lobby eating delicious sliders and hot wings, amazing staff at the bar made everything better. Apple martinis, $ 2 beers and shots and at the end of our night the bill was less than $ 40! Not to mention they had pay-​per-​view and were showing the boxing match we wanted to see if we were home. Breakfast the next day was amazing as well!
Cons:
That atrocious bedding (wanted to add that everything else was pretty clean though)
At times wifi up in the room was out
You can feel the vibrations (all night long) from the club next door
Pros (Def outweighed the Cons):
Huge jacuzzi tub in the room was so fun!
Food and drinks were amazing and cheap!
Bar staff phenomenal!
Pay-​per-​view in the bar
Can’t wait to return!

We loved it! We went with our 2 small children and this place was great! From the service to the food and specially how clean it was… really nice too! Valley parking and friendly and helpful service. We recommend it!!!

I have been a very frequent guest at this establishment and in my opinion this is without a doubt the best place to stay in Tijuana. I lived in San Diego from 2011 – 2013 and I stayed here at Hotel Ticuan at least twice a month and usually more often than that. I always referred to Hotel Ticuan at my home away from home and I stand by that statement. The Hotel is clean, safe, respectable, and modern. The staff go out of their way to make your stay enjoyable. They have great recommendations and have always gone out of their way to help me. In August 2015 I brought part of my family here for a family vacation and we all absolutely loved our stay. We all loved our morning breakfast in the hotel dinning room, often discussing at length what we would enjoy the next morning. They bake their own bread and it is so delicious. I was very pleased to discover that they had refurbished their entire property and the place was even nicer and more comfortable now than when I was such a frequent guest. As a matter of fact I am returning in just a few days for another visit, but this time solo.
Parking here is free with validation and if you pull up to the front the bell men will even valet the car for you. They have a security in the parking garage 24/​7, make friend with him and tip him and he will save you a great space. :-)
The staff here have always gone way out of their way to please me and I think it is because I have always treated them with respect and courtesy. Tip them, they appreciate it and it is the right thing to do.
I have never had a moment of worry or concern while staying here, I have never had anyone search my room or follow me around. There is a great deal more security here than perhaps you would find in a US hotel, but personally I like it.
In short this is as good as it gets in Tijuana!

The previous reviews had me try this hotel. A little to much hype for outcome. Definitely has its pro and cons. Or ups and downs… I like the location, the initial arrival, and $ 2 beer. But the check in began the downfall. 3 ladies behind counter consumed with cell phones and their own conversation… Followed by needing a room change that took forever, due to no A/​C, and no working windows.
I enjoyed the bar, went out, and visited with friends. I didn’t stay the night. Just wasnt sold on this place.

This place may have a nice exterior but they are really sketchy. They came in and searched our things while we were gone. They harassed us and followed us through the cameras through out the hotel. I never felt so unsafe. This place is a polished piece of shit along with everyone running it… fuck you guys. I have never hated an establishment so much.

I stay here when I come to visit family, it has it’s ups & downs, it’s clean, the food is somewhat good. To check in it takes forever they are too slow, also thin walls in the rooms you can HEAR EVERYTHING!!! To my disappointment this use to be a family hotel where you can bring your kids, now I wouldn’t recommend bringing your kids here, too much soliciting.

I loved our stay at Ticuan! The service is excellent and will be staying here again in the near future…

First of all the front desk staff are not the most friendly people, a bit stuck up you can say. I was not allowed to check in early even though the hotel had vacant rooms. I reserved and paid for a room for 2 people and was only given 1 breakfast voucher. There was also no WiFi throughout my stay. This one of the reasons why you pay to stay in a «four star» hotel. Last but not least, bell men only open the door for you about half the time. The other half they are busy talking among themselves. The only reason I’m leaving 2 stars is because the breakfast service at the restaurant was exceptional! Juan Manuel, my server extremely professional, and served me the most delicious breakfast I’ve ever had here in Tijuana. I take my hat off to him for handling all 20+ tables all by himself in a timely manner. I probably wont be back to stay at this hotel, but will certainly come back and have breakfast here. Thank you Juan Manuel.

The room is good and clean. The location is also good for visiting or getting your new Visa. Many good restaurants are around here. However, the check in time 3pm and the staff won’t let u in even 20 minutes earlier. I arrived at 12:30, so sat on the sofa for 2 ½ hours. Free breakfast though!

Got a suite for very cheap! Excellent service, all of the staff speak English and are extremely nice. We will definitely be staying here again!

We spend the weekend in TJ/​Rosarito/​Porto Nuevo at least once a year and have been staying at the Hotel Ticuan since it opened. It is a 3 – 4 star hotel experience for a Motel 6 price; about $ 65 a night. The location is right in the thick of things off of Revolucion. It’s been consistently clean and well kept-​up every time I’ve been there and the staff are always friendly. The parking is free and attached to the hotel,
The food from their in-​house café/​room service is spotty. I have had very nice food there and food so bad it was inedible. If you’re too lazy or tired to go out, avoid their take on non-​Mexican cuisine from hamburgers to pasta.
Be sure to get a room away from the disco next door due to noise. We always do and have never had a noise problem.

Hands down the best hotel in Tijuana. Modern, elegant, and modestly priced. The staff are wonderful, especially the front desk. This hotel is used by top bariatric surgeon in the world as the recovery center for his patients. There is a ²⁴⁄₇ nursing staff to be there for the patients. My sister had surgery yesterday, and she is amazed with the quality of care she is getting. In Tijuana, go figure. Thanks to Dr. Amanza and the staff of HMN Hospital for the high level of care they provided my sister. A top notch hospital and an amazing surgeon. And ladies, the doctor is very handsome. Being a gastric sleeve patient himself, he has turned his body around completely. If you ask nice, he’ll show you his six pack abs

Tengo amigos que han llegado de vacacionesy se han hospedado aquí.

Una de las mejores opciones de hospedaje en la Zona Centro de Tijuana. No es el hotel caro de marca pero si un buen hotel. Comparado con bebidas de cola sería como comprar la marca Big con como 3litros y pedazo en lugar del embase de marca de dos.
Tiene todas las comodidades, limpieza, y tranquilidad que uno podría esperar de un lugar al que llega a descansar y dormir. Es una buena opción si tu descanso se extiende hacia la tina de jacuzzi, cosa que no encuentras en cualquier hotel barato del centro. Me gustan ese tipo de cosas.
También hay un bar con bebidas nacionales e internacionales de ambiente muy cool. Cerca están todos los atractivos de diversión y entretenimiento de la ciudad así que si alguna vez te vas de farra como yo no tendrás que preocuparte por los horarios de los taxis y las distancias en la madrugada (también como yo) y por el contrario llegarás rápido a tumbarte en la cama a descansar mientras dejas la televisión prendida y el aire acondicionado resguardando tu fiesta del usual calor de la ciudad.

Tan pronto como entré en el lugar… se ve muy moderno y elegante, limpio y el personal muy amable y útil te asesoran bien.
Nos recomendaron varios lugares para conocer, el aire acondicionado estaba a toda potencia y funcionaba perfectamente, se puede considerar que Hotel Ticuan es una agradable sorpresa en el Centro de Tijuana muy buena ubicación, cuenta con jacuzzi muy limpio y sin duda es espacioso y cómodo, mi habitación me recibió con un aroma fresco de la limpieza, buen alojamiento buenos precios, yo recomiendo la Master Suite, cama muy cómoda la cambiaría por la de mi casa, fundas y edredones nórdicas y por el jacuzzi, baño de lujo, pantallas plasma 32″ en las habitaciones, caja fuerte, secadora de cabello, televisión por cable, servicio de habitación, muy buen internet, estacionamiento gratis, un excelente servicio a toda hora.
SI andas por aquí, visítala, es agradable y cuenta con precios accecibles.

Alrededor de hace 5 años se construyó este Hotel en el centro de Tijuana, en la calle 8, a espaldas de un salón de baile muy concurrido con son Las Pulgas con diferentes salones de baile, para todos los gustos, tienen muchos visitantes norteamericanos y de la región.
El Hotel cuenta con un Bar donde he tomado el mejor clamato te lo sirven en un tarro con mucha almeja, delicioso, es como un coctel, los nachos con carne, te dan de botana aceitunas, este bar es cómodo, seguro, con pantallas para poder disfrutar los eventos deportivos, precios realmente económicos.
Tiene en su restaurante la comida de muy buena calidad y deliciosa.
Cuenta con un salón para eventos, que cuando me ha tocado estar en el bar, siempre tienen fiestas bodas o quince años, cuenta con un gran estacionamiento seguro.
Excelentes anfitriones, los meseros de primera su atención.
Invitada a volver cuantas veces pueda.

Had a really horrible experience at this hotel. Here’s a rundown of my stay:
— When I checked in to the hotel, I told the receptionist that I had already paid via Expedia. She said no you didn’t, you only made a reservation. I was pretty sure that it said «paid in full» when I reserved it and she said no, it’s not paid. I said OK and handed her my credit card. Five minutes later, she is printing out something and talking to her manager — she tells me that I actually DID pay, and that she would refund me the amount she charged on my credit card. She did give me a cancellation receipt. Fair enough, mistakes happen. They did take a photocopy of our ID’s, which I thought was weird, but maybe they have a lot of jerky people coming in and destroying rooms. OK.
— We were given our room keys and took the elevator up to the floor we were on. When the room door was opened, it was clear that our room was not clean — leftover food was everywhere, and the bed was unmade. Strangely enough the bathroom was clean (there was a little sanitation band on the toilet). I called downstairs and asked to be transferred to another room.
— We were put in another room and shortly after using the toilet, it overflowed, causing pee and poo to get all over the bathroom floor. I asked to be put in yet another room.
— We were put back in the original room which they had managed to clean this time, but they might want to wash their cleaning rags with some soap because the entire place smelled like nasty mildew. At this point I was too tired to call and ask for yet another room change so I just dealt with it.
— There were weird flashing lights in the ceiling that flashed in about five second intervals all throughout the night. That was a fun treat to try and sleep with.
— When I woke up in the morning and tried to take a shower, I was greeted with the discovery that there was NO HOT WATER. I guess they ran out?
— When I tried to bring my concerns up with the hotel manager, she was polite enough but told me there was nothing she could do. Fair enough, maybe they don’t give her the power to process refunds. But what a lousy place to stay.
Bottom line, if you’re going to present yourself as a 4-​star hotel, you should probably have things like working plumbing and hot water to back those claims up. Total waste of money and completely ruined our trip.

This was a great find from a new friend in Tijuana, Mexico. Highly recommend!!! It was rely accommodating and in close proximity to everything. This hotel had embroidery on towels and everything. Super nice rooms and bathrooms. Staff was great. Good and beverage was very nice. Noise at night but near the scene. Will stay again!

Hotel Ticuan has many pros, including proximity to Avenue Revolucion, wifi, great housekeeping, computer room, friendly staff, in house restaurant/​bar. Rooms have hair dryers and king-​sized beds. Spacious.
The cons are thin walls, proximity to Avenue Revolucion (noise all night!).
Ask for a room facing away from Avenue Revolucion, bring ear plugs.
We stayed there during a culinary tour, but noticed quite a few people there recuperating from various operations. I guess a lot of people travel to Baja for cheaper medical procedures.