Tijuana Marriott Hotel

Best customer service ever. Seriously, they go above and beyond. My mom and I wanted to go eat somewhere and then wanted to go the market, and instead of us taking a taxi, the shuttle driver was more than happy to drop us off. My mom even had a Dr’s appointment and Ricardo called the place, to figure out exactly where it was and dropped her off. Besides that, Ricardo, (different gentleman) the concierge was so pleasant, and even helped my mom store groceries and also had someone warm up her street tacos in the restaurant micromave, since they got cold while shopping! Everyone, and I mean EVERYONE from the doorman, to the front desk, and room service were so nice, warm and professional. I felt like I was treated like a VIP at the Ritz. We’ll definitely be back when visitng TJ again! Restaurant food was delicious, and the nightly rate was very affordable. Near a couple different shopping centers, this hotel has close proximity to lots of nightlife, shopping and entertainment as well as restaurants!
Side note, they ALL speak PERFECT English!

This is a great hotel for Marriott elites. The lounge is amazing, the staff attention even better and the beds were comfortable. Can’t wait to return!

Best hotel i’ve staying in Tijuana. Staff is very friendly, rooms actually clean, comfortable beds and decent location.

I have such mixed feeling about my rating for this hotel and I’m trying to give them the benefit of the doubt with the four stars when I want to give them three stars. I am very fond of the Marriott chain and have stayed with them all over the world throughout my travels and have been particularly happy but a few things about this stay gave me reason to question my choice.
For starters, it’s conveniently located and very easy to find. As you drive up right away you can tell it’s a Marriott. Very attractive and professional. The driveway was clean and attendants professionally dressed and attentive. They helped us with our bags and the valet parking was free. As we walked into the main lobby, we noticed the hotel was fairly busy in the lounge area and just had that look of a place you wanted to go in and have a drink and enjoy the music. It looked like everyone in the lounge was having a great time. Not too loud or too dark. It had a very trendy feel to it but also very inviting. When we got to the reception desk, there were two people working who greeted us but they were busy helping other guests and told us it would just be a minute. They do offer a rapid check-​in if you have the Marriott mobile app downloaded which I didn’t. I tried to download but before I could download, they were ready to help us. It took just a few minutes to check in and we were offered help with our bags to the room but we didn’t need it.
The room is just what I have come to expect from a Marriott. It was spacious, quite modern and comfortable. Large enough for a king bed, desk and small table you could eat at. The bathroom was large enough and overall the cleanliness of the room was perfect. We had brought our own wine and forgot the opener but they were more than happy to open our bottles for us. It was late and we just wanted to kick back and watch a movie. I had brought a laptop and they offer free wifi so we connected the laptop to their flat screen TV with a USB cable. I wasn’t able to switch the input with the remote so I called the front desk and let them know what I was trying to do. In less than 5 minutes someone was at our door with a different remote so we could watch from the laptop on the flat screen! Later we filled out our breakfast request and put on the door. The huge bed was incredibly comfortable and the room temperature was perfect.
Now it starts to turn negative… It starts at 6am with someone using a leaf blower!!! I felt like the person was right outside our window and we were on the 4^th floor. And it wasn’t just a minute or two. For 45 minutes this leaf blower was making the most awful noise, particularly when you are trying to sleep in. Just as it ended and we were dozing off again… the phone rings to ask if we wanted the breakfast we ordered?!? I have never had anyone ever call before to verify a food order. It was 7am and we ordered the breakfast to be delivered at 9am. Then they called back to verify the room number! We put it on the order form that we hung on the door. They collected it… so you would think they would know the room number. We put the room number on the form. Then they called back again to tell us they had no grapefruit juice which we ordered. By this time I told them to just bring the breakfast up now since we clearly weren’t going to get anymore sleep. They brought orange juice that was anything but freshly squeezed. It was more like an orange drink you get from a box. The breakfast food itself was ok, but I wouldn’t go there to have breakfast.
Check out was simple and although I lost my ticket for my car, they had no problem finding my car when I told them which one it was and they didn’t mind me not having my ticket. I imagine if I had the ticket I probably could have called down and they would have had it ready.
I wrote a letter to Marriott Corporate who forwarded the complaints to the Tijuana hotel. I only heard back from someone at the «Front Desk» who told me the leaf blower was from a nearby golf course and nothing they could do about it? Really?!? Nothing?!? You can’t talk to your neighboring business and ask them to respect the early morning and not to disturb guests who might want to sleep in past 6am?!? As for the juice, I received a response stating it was their «corporate standard juice». I told them originally I was going to hold my review pending their response, but given their response and lack of concern about providing a sound sleeping environment and beverage on par for the type of hotel, I am writing this all in the review. I would likely stay here again given the niceness of the room and ask for a room that does not face the golf course. As for the juice… skip it and just have coffee or water. Minus those two issues, I would have given them 5 stars. But in the meantime, I am more than likely going to try other nearby hotels like the Hyatt…

This hotel may be a 4 stars + but in my opinion they earned a 5 stars review. The hotel is clean. The staff are very friendly and the manager a woman with a black hair I didn’t get her name was super nice. Very happy with my experience with them.

Great luxury hotel !
Very top notch service and good security.
They have a pool, Jacuzzi, bar with a restaurant with 15% discount for clients.
The Casino is just a block away.

I got flea bite while staying here.
I stay at hotels about 200 nights every year for the last 8 years. This is my 2^nd time I had serious flea bites. I stayed for 4 nights on business. I noticed the problem after the 1^st night. I notified the staff and talked to the management staff. They questioned me where I stayed before I checked in here, kind of blaming me bring the problem to this hotel. I consulted my dermatologist after I returned to the US and the flea bit was confirmed.
Plan to stay at the Hyatt place next time, not far away from the Marriott. I stay there on opening day this year. It is currently ranked #1 in Tijuana. Read their reviews The rate is lower than the Marriott and breakfast is free. Breakfast is not free at the Marriott.

This is a great place to stay in Tijuana. We’ve been here once before and found the hotel clean and the staff welcoming.
The restaurant on the ground floor has a large buffet in the mornings, with both American and Mexican selections. The Sunday brunch adds to the buffet layout and seems to be very popular with locals and hotel guests alike.
My only comment from our last trip on May 23 is that the breakfast selections for on the tenth floor concierge level seemed a little below-​average. Other than that, we had a great stay.

My family and I stayed for 4 days and we had a excellent experience loved it ! The people that work in this hotel are the best love them we definitely plan to return to this hotel for our next visit! Federico is the best too he was a great help and very nice thank you…

last sunday, the 15 of march i will always remember as the worse dining experience of my life. that garbage that they think is food was the the very lowest quality and bad tasting slop ever. i am so
is going to take some time to get over this, i will never take the word of a tijuana taxi driver again. and the high price. a gun is not needed to rob, just feed someone junk. avoid this place if you are smart.

This is my second time here, first was really great, this time some rules have changed and made this trip a bad experience, traveling here on work, normally my company pays for my stay by sending a credit card authorization form, but this time, they also needed back and front foto copies of the card being used as well as a photo ID, we’ll guess what that just won’t happen, so I had to pay for my stay out of my own pocket. Also I am a Gold level member, and was supposed to get an executive room, and again no go because they were out. This place pretty crowded and only one freaking elevator working. Plus they receptionist people do not educate the customers how to use the card keys when in the elevator and this causes chaos, because people do not know which card to use. Just a total fail experience. I am glad I am only here 2 days.

Nice safe and comfortable hotel. The room was very comfortable with a well stocked mini bar, although I didn’t indulge myself. The bar was relaxed and the barman very attentive and friendly. The best experience I had at this hotel was the breakfast which was buffet style with several mexican dishes all of which I found to be delicious. I don’t know Tijuana very well so I am not sure if the location is good or not, but I took a cab or had a colleague pick me up so I could get around.

Una digna torre blanca se levanta junto recién cortado césped del campo de golf del Club Campestre, es un edificio que ha tenido varios nombres y ahora es la sede del hotel Marriot.
Fue remodelado y actualmente ofrece servicio de salones para conferencias y eventos, tiene un agradable piano bar los fines de semana donde puedes disfrutar de una copa de vino. las habitaciones son modernas limpias y funcionales, claro que solo conozco la clase turista, y no creo que con mi salario pueda alquilar la suite, jeje.
Actualmente es uno de los tres mejores hoteles en la ciudad de Tjuana, cuando figuras de talla internacional visitan tijuana regularmente se hospedan en este hotel así que aquí se aumentan las probabilidades de que te topes en el lobbie con una súper estrella, lo malo es que tambien es muy usado por políticos, ni hablar no todo es perfecto jejeje

Muy buena experiencia celebrar aquí el año nuevo, mi estancia fue muy grata, los cuartos son cómodos la vista que a mi me toco al menos daba hacia el boulevard, el servicio muy profesional, desde que dejas tu auto, pasas por el lobby te llevan a tu habitación el personal siempre es muy atento, cuenta con una alberca y un chapoteadero, un gimnasio un restaurante muy bueno y con comida variada por cierto y un bar además el estacionamiento en pisos, es muy amplio y ten la seguridad que estará bien cuidado tu auto .
Definitivamente de los mejores en la ciudad, su diseño, su decoración, su atención todo te hacen sentir muy atendido. aquí suelen alojarse, turistas, gente de negocios, artistas y demás celebridades.
Súper recomendado este hotel, ya sea para un corto hospedaje y solo ir a desayunar a su restaurante, te trataran con todas las atenciones posibles.

En mi opinión, el Marriot es uno de los mejores hoteles de Tijuana y se encuentra muy bien ubicado en el Blvd. Aguacaliente, que es una de las avenidas principales y que además se encuentra muy cerca del campo de golf del Club Campestre, a sólo 20 minutos del aeropuerto de Tijuana.
El hotel tiene un toque moderno y minimalista, cuenta con internet wireless, un centro de negocios, gimnasio, alberca con calefacción, bar y restaurante.
El buffet de este hotel es muy famoso por sus desayunos.
Me ha tocado visitar sus salas de conferencias en varios diplomados y el servicio ha sido muy bueno.
También tuve una sesión fotográfica de mi boda en el lobby del hotel, recuerdo que tenían un bar muy bonito con una decoración de botellas en la barra.
Lo que no me gusta tanto es el estacionamiento, me parece que está muy reducido.

Este hotel está ubicado en el Boulevard Agua Caliente muy cerca del Hipódromo, así que si dentro de tus planes de visita a la ciudad de Tijuana se encuentra conocer este lugar tan emblemático, ver una carrera de galgos de las que aún se llevan a cabo todas las tardes, o probar tu suerte en el casino, ésta sería en definitiva tu mejor elección de hospedaje.
Por otro lado, si eres local te recomiendo que intentes su buffet dominical con una gran selección de antojitos, omelettes, bebidas y postres que puedes disfrutar en su restaurante ubicado junto a la alberca.
Si estás buscando un lugar para hacer un evento como quince años, una fiesta de graduación o una boda, aquí cuentan con un salón de muy buen tamaño que tiene acceso directo por un costado de la entrada principal de hotel, lo que lo hace más privado y tus invitados no tendrás que recorrer pasillos o tomar el elevador para llegar.

The service from the front door on was 5 !!! We stayed for 6 nights, enjoyed every meal, drink, service, and every staff member was genuinely helpful, kind and respectful. You can count on getting excellent service, fine dining, and the personal attention you hope for. The WiFi is FREE, you only have to choose the FREE option.

No puedo considerar que haya aprendido mucho de algo.
No puedo considerar que haya aprendido lo suficiente.
Nunca aprendes lo suficiente.
Esto lo he sentido cada vez que aprendo algo nuevo. Si antes no sabía algo, eso significa que aún hay muchas cosas que aún no sé.
No pienso que sé mucho, pienso que sé un poco, muy poco de todo lo que puedo saber.
Conocí el Hotel Marriott hace un año mientras intentaba aprender algo nuevo, al asistir a un congreso.
Puedo resumir la experiencia en una palabra: profesional.
Es un hotel profesional. El lugar es extremadamente limpio. El servicio al cliente es el ideal. Sobre la comida puedo decir que fue bastante rica. Las instalaciones son simples, minimalistas, amplias.
Me ha gustado la sala de estar. Es muy cómoda. Puedes conocer a una persona en esa sala, porque se presta para ello.
Regrese hace unos meses al Hotel, esta vez para una charla de negocios, puedo decir que la comida que ordene fue exquisita. Comida mexicana, por lo general es así.

Cuando escuchamos hotel, casi siempre nos vamos con la idea de estancia por ciertos días. Este hotel marca la diferencia desde el momento que entras, el portero siempre muy amable y todas las personas que laboran en él, referente a la atención creo que es de lo mejor de Tijuana.
Hace unos meses lo remodelaron y la verdad quedo más bonito de lo que era anteriormente, la fachada y el interior muy bonito, no necesitas hospedarte ahí para darte cuenta del buen servicio que ofrece el hotel.
El bar está muy moderno y las bebidas que preparan ahí deliciosas e internacionales, siempre acompañadas de botanas. Es un lugar muy cómodo para platicar, puedes elegir estar dentro o salir afuera del hotel, ya que hay un espacio diseñado para poder estar agusto platicando acompañado de una buena bebida y música, puedes ver los partidos de fútbol o peleas de box.
El restaurante condimento que es otra área del hotel es un lugar muy acogedor, de igual manera un servicio inigualable y los platillos verdaderamente deliciosos, ni se diga el buffet de los domingos muy rico y la mariscada de los viernes también muy rica, abiertos siempre a comentarios para mejorar.
Lo que más me ha gustado de ahí en platillos es el filete de pescado y la arrachera.
Por otro lado el hotel cuenta con varios salones para eventos, de echo hace algunos años fui chambelán ahí y me agrado mucho el salón llamado Vivaldi, muy elegante y bonito, sé que hay más salones pero solo a ese eh entrado, también hay salas para conferencias o juntas empresariales.
La verdad es un hotel muy completo, acaban de abrir el dely, no eh probado algo de este lugar pero a simple vista se ven muy ricas las ensaladas de frutas y los pasteles, en general súper recomendado.

Marriot es un hotel que me trae buenos recuerdos de mis vacaciones en Cancún. Casi de las primeras vacaciones que me pude costear yo solita, sin ayuda de mis papás. Pero fueron unas de las mejores que he tenido y quiero repetir. ¡Yuuuupi!
Sus habitaciones son cómodas y cuentan con acceso a internet inalámbrico de alta velocidad, estacionamiento dentro del hotel. 10 pisos, 206 habitaciones, 3 suites, 11 salas de reuniones, 4.475 metros cuadrados de espacio total para reuniones y 3 niveles. ¡Ah, pero qué creen, no aceptan mascotas! Que mala onda para los que acostumbran viajar con sus pequeños y muy consentidos animalitos.
Ubicado muy cerca del área de negocios y del Rio Shopping Center, a 16 km de San Diego. Amplias habitaciones especialmente diseñadas y equipadas para brindar un lugar ideal para descansar y distenderse. Guardias de seguridad las 24 horas y sistema de seguridad por circuito cerrado.

Para turistas, gente de negocios y algunos otros motivos por los cuales pudieran estar en Tijuana, este hotel esta ubicado perfecto como para no estar muy lejos de los puntos más importantes de la ciudad. Este hotel, el cual es muy bonito por dentro y por fuera, ofrece todas las comodidades que respaldan al nombre Marriott alrededor del mundo.
En su mayoría los ciudadanos tijuanenses usamos este hotel como sede para eventos de distinta índole, pero claro también en una emergencia o cuando tenemos visitas de lejos utilizamos sus servicios. Las habitaciones que son impecables, bonitas, comodas y limpias son una de las mejores opciones de hospedaje en la ciudad.
Como les decíà la localización es importante y este se encuentra a solo unos minutos de un par de plazas comerciales, zona gastronómica y la zona de negocios.

Las veces que me ha tocado estar en el Marriott han sido en sus instalaciones de esparcimiento más que en sus habitaciones. Pero fueron suficientes expericians como constatar el servicio que tiene el lugar.
Para comenzar, el lugar está en un punto estrategico de la ciudad, literalmente a cinco minutos de todo. Te reciben con mucha amabilidad y te dan instrucciones de a donde moverte o con quien dirigirte. El restaurante «Pimienta» tiene un increíble buffet continental, con una barra de omelette que te están preparando al momento, el chef es muy bueno y tiene un sazón genial. Sin embargo, más allá de los típicos platillos que un bufette te puede ofrecer no tienen algo que te dejé con ganas de «volver» a desear con desesperación la sazón del lugar, en pocas palabras, es un poco plano el sabor. Un punto interesante es que hasta hace un par de años durante el buffet una vez por semana el diseñador local, Rene Tamayo y ModelArt, una agencia de modelaje también local, presentaba un desfile de modas con avance de sus diseños de temporada, vestidos de novia y de quince años que él mismo confeccionaba. Fuera de ello, el piano en vivo sigue estando presente, lo cual hace ameno el desayuno.
Mientras que en el bar Arka donde las Margaritas están para pedir unas diez, el ambiente es un poco más acelerado, el bartender es un coqueto y enseguida propondrá un tema de conversación, la música ambiental va acorde al sitio, el precio es aceptable dado que el trago está muy bien preparado con las medidas justas y la presentación es adorable.
En otras palabras, podría considerar reservar una habitación en cualquier otro Marriott del país.

Las habitaciones del Hotel Marriot son de lo mejor si vienes por viaje de negocios, trabajo o vacaciones, si andas billetudo.
Aunque bien lo vale, puedes disfrutar de habitaciones con vista a una parte de la ciudad, las habitaciones tienen frigobar, las almohadas son de plumas (son de lo más cómodas), tienen despertador para que pongas/​cargues tu Ipod, la cama es muy cómoda.
Además desde el botonoes hasta el recepcionista son de lo más amables. Basta con decir qué necesitas y ellos te lo llevan rápidísimo y con una sonrisa en el rostro en 1, 2 por 3. Así.
Es una decisión muy sabia si pagas el hospedaje con desayuno incluído porque el bufete es buenísimo. Y no solo porque a mi me encantó sino porque los comentarios de otros amigos que vinieron de visita a Tijuana, también me comentaron lo mismo. Te recomiendo el omelete y queso y los hot cakes.

We stayed one night. The Service was absolutely spot on. We upgraded to the executive floor. The room and view was nice. On the small side but clean and comfortable. The A/​C worked great.
Breakfast came with the upgrade and it was nice as well. A limited but acceptable selection. A full service restaurant is on the ground floor. We didn’t try it but it was very busy.
Before leaving on Saturday, we hung out at the pool. Also, our room had 1 pm checkout which is convenient if you want to have lunch before leaving.
The hotel is going through some remodelling in the Reception area. I look forward to staying there again and seeing what everything looks like when it is finished.

This was definitely a nice hotel and they gave us free parking which was awesome. The one thing I did not like is that they made us pay for internet, totally whack. Other than that is was a very clean and nice hotel. One more thing, its a bit away, like 10 min from downtown, however still a great find at about $ 100 per night. I would def come back!

Stayed three days here. Great service. From the check in, the check out, and everything else in between. I’m a hotel snob and I would definitely stay here again. Very clean. Staff if is very accommodating. Didn’t have to lift my luggage once. There was always staff around that handled it for me.

The room with King bed was perfect. The outdoor pool and nearby large patio area, located on the rear side of the hotel and away from street traffic, were also perfect. We had several breakfast meals in the restaurant, and all were excellent. Parking was very close and very convenient in the parking ramp. The restaurant staff, concierge and front desk staff were all very helpful and very friendly.

Surprisingly clean and roomy! It felt like we were in a marriott in the USA. The lobby is huge and welcoming. Staff was great. Will go again

I’ve stayed at the Marriott three times now. Each time has been a pleasure!
The hotel offers both self and valet parking, if you are going the self route, it’s free for hotel guests and the parking garage is located about 100 yards from the hotel entrance. Valet parking is free, but don’t forget to tip the driver.
The hotel is one of, if not, the, nicest hotel in the immediate area. The lobby is beautiful with a marble looking floor. There are several nice couches and chairs to relax on while you wait. Check in is a breeze. Don’t worry pendejos, the front desk and (many of the rest of the hotel staff) speak fluent English. After you get your room key assigned to you, a friendly bell hop will escort you to your room along with your bags.
I have stayed in both a standard room and a golf view room. The rooms are essentially the same, and what you would expect from this hotel chain. The bathroom is big, but the sink area can be a little crowded when getting more than one person ready at a time. Directly behind the sink is a spacious closet with a safe, robes, and ironing board/​iron.
The room has a small table with two chairs, and a coffee maker. The phone in room is cordless. There is a flat screen TV and DVD player so you can bring your own porn along or rent it directly from the hotel pay per view.
There is a desk with a nice cushy chair to get your work done. The hotel offers free wifi through out the property.
The mini bar is stocked only by request, but the prices are very affordable.
The bed is one of the main reasons I stay at the Marriott chain world wide. The beds are so comfortable! They remind me of my very fancy bed at home, which is a big plus in my book.
There are a few differences between the golf view and standard rooms. The standard room, is luck of the draw on your view. You might get a view of the city (like I did) or you might be facing the parking garage, or something else not so glamorous.
The golf view room, has a view of the golf course next door. When staying in the golf view room, you also get a balcony. It’s small, and there aren’t any chairs out there, but you can certainly take one of the chairs out of your room and on the balcony to enjoy the weather and the view.
The golf room has some other interesting perks. The room includes continental breakfast served in room, or in the restaurant every morning. The breakfast included pastries, a sashimi style fruit plate, yogurt, granola, juice, and coffee.
One piece of laundry can be sent in for free each day you stay that laundry service is available. I didn’t send my chonies in, so I can’t comment on this service, but it was nice to know if I was in need, they would save the day and do my laundry for free.
You also get 20% off on all purchases within the hotel, including food and alcohol. I decided to take full advantage of the 20% off booze benefit.
There is a lounge in the hotel lobby, that features — hands down — the cheesiest lounge singer you’ve ever seen. Seriously. He was so dramatic, sang from a karaōke machine, and wooed the ladies in the audience. Sabado Gigante has nothing on this guy.
Even if you decide to stay somewhere else when you are visiting TJ, consider coming here for Sunday Brunch. For about 300 peso, you can enjoy their unlimited champagne, made to order coctel de camaron, fruit, made to order eggs, chorizo, chiliquiles, cheviche, menudo, oysters, tamales, beans, chiles, fresh salsas, freshly made custom juices, yogurt, cereal, carne asada, a huge display of dulces, and more. I always stuff my face and leave happy, drunk, and full which is perfect when I’m sitting in that 12 hour wait at the border trying to resist buying esquites y elotes.