Hotel Atlante star

I booked the Atlante Garden Hotel on Venere. I paid in advance for a lower rate. Hotel is lovely enough, two blocks to the Vatican. We arrived after an all night flight. The hotel has a free airport pick up!!! Bonus! They were prompt on arrival! Nice driver!
Hotel room acknowledged upon arrival! I thought everything was going great! Another bonus is free breakfast ! Views are amazing! Good food, really nice breakfast!
After taking a night tour, the tour dropped us at the confirmed Venere hotel, which was Atlante Garden Hotel. Three of us looked stupid saying this is not were our stuff is. We walked around. Luckily, I had taken a card with the hotel properties list. They realiZed the hotel switched us. To the sister site which iss the Atlante garden star hotel without explaining the switch. I said something upon return. Hotel brushed off my complaint. Not happy about the fast switch to sleepy travelers without notifying they down graded to lesser hiotel. That was shady! Maid service great!

If you would like a mediocre experience at a «4 start» hotel, this is the place for you!
I stayed here twice, as part of a group tour package. I’ll first describe unique experiences from each time, and then give items in common from both stays.
The first time, my wife and I were given a suite with 2 rooms. Each room was super cramped. We were not told that we were getting this room. When I went downstairs to ask them about it, they claimed it was an «upgrade», and it was said with a very «screw you» type of tone.
The second time, we got a regular room. However, in the bathroom, the toilet was situated so that you actually couldn’t sit straight on it, and had to go side saddle (probably TMI, but still). It’s not like there was limited room in front of it, but that there wasn’t even room for someone’s knees to go.
Ok, so common issues with both times. The toilets there don’t flush properly. It sometimes takes multiple attempts for anything to happen. Also, the showers are super narrow and it takes some work in order to not spray water around the bathroom.
The main good thing about this place is the location. From the hotel, it’s a fairly short walk over to Vatican City, and about 45 minutes for the other big attractions in Rome.

Leider ein wenig in die Jahre gekommen. Zimmer sind sehr klein und auch nicht mehr auf dem neuesten Stand. Der Fernseher ist absolut nervig da die Bedienung sehr umständlich ist. Das Frühstück ist okay, für vier Sterne allerdings mickrig. Dafür ist die Aussicht auf den Vatikan gigantisch.