San Marko Formals

My husband and I can not say enough great things about San Marko. We went in two weeks before our wedding and needed two custom tuxes made and 10 rentals and without a moment of hesitation they took care of us until the very end.
The majority of our rentals were for family members who live out of the country and were only coming in the day before the wedding. They helped us translate the sizes and set up a time to do fittings totally based around their schedule and turned around the alterations the same day.
The custom tuxedos that were made for my husband and father in law looked absolutely spectacular and fit them both perfectly.
Their customer service went so far above and beyond that when there was an issue with a pair of rental pants for one of our ring bearers on the day of our wedding, Geno drove out to our wedding location and brought a new pair of pants– so above and beyond.
There is no question that we will go to them for all of our future needs. They genuinely cared that everything was successful for us and never complained about the craziness we brought to them:)

My husband looked so handsome on our wedding day thanks to San Marko!!! They really took the time helping us with the look we wanted from the groom to the groomsmen and so on… We can’t thank you enough for everything!

Rented a tux for a dance. The shirt they gave me was 2 sizes too large around the neck and unwearable. Must not have looked at their own measurements. Looks like this is a common issue. When I pointed it out upon returning, they didn’t even offer an apology. Unimpressed, especially for the price.

I have been in 4 weddings that used San Marko and then I used them for my own wedding. Every time was a great experience. Fitting process is quick and easy… Tuxedo always fits perfect, never a problem. For my wedding they worked with my wife and I to rent the perfect designer tuxedos, not the typical «costume» feel rental… I wore a Ralph Lauren black w black pin stripe and groomsmen Calvin Klein w black vest and ties. Amazing tuxedos! Everyone’s fit perfect, and my groomsmen kept saying these are tuxes they would buy to own. Even looked great and comfortable when we rode our motorcycles 2 Miles to the ceremony! You would never think they were rentals. Rob at San Marko also helped pick out gifts for groomsmen, cufflinks & nice ties they got to keep. Every step of the process was easy and smooth w no issues and the price was not that different than your men’s warehouse cookie cutter style rentals. My friend’s wedding is coming up so I’m on my 5 time going to San Marko for rental now.

San Marko wasn’t my first option when I was looking for a suit for my groomsmen but when I first met the owner Roberto I received a really good feeling like he was family. He automatically left a great comfortable first impression. I knew this would be a great option for my guys.
Roberto said that my tux was free for the rental but I explained to him that I was going to the city to get a Bespoke suit to be made for me. He explained that they make made to measure suits as well. I will not lie as I was a little skeptical since I never heard of the work none the less the feeling that Roberto gave off and the guarantee of craftsmanship was to good to pass up.
Its been 3 months since we agreed on the service and today was the day of the last fitting.
I have to say that my made to measure suit came out fantastic. The true feeling of a custom suit and comfort. I recommend this place to anybody and everybody. I will follow up next week for the rental suits but today I had to leave this positive review due to the great service and happy feeling that Roberto left on me. Leaving me anxious for my wedding day. Thank you to Roberto and the San Marko team for doing a wonderful job A+++

Worst experience ever. I went to get fitted for a tuxedo for my cousins wedding and the guy I think his name was Nicholas wasnt helpfull whatsoever. He kept winking at me, wich i thought was a little strange. It looks like he didnt want to be there. He measured me and I came back to pick up my tux and the pants… MC HAMMERS pants was less baggy than the one that he gave me. All of the groomsmen had issues with their tuxedos. Its unreal that people who provide a service that cater to people celebrating a wedding can show such lack of proffesionalism. NEVER AGAIN WILL I GO THERE!

Pros:
1)They let you return the tuxes on Monday
2)The tuxes looked nice
Cons:
1)They gave me the wrong shoes
2)There was a crushed, used cigarette in my tux pocket
3)The pants were too short
4)The blazer had chocolate (i hope) stains on it
5)They didn’t give me a vest

Unfortunately there isn’t an option for zero stars.
I was a groomsmen for my cousin’s wedding this past weekend, and the amount of things that were wrong with our San Marko experience is almost comical.
–During the measuring process several weeks before the wedding, Nicholas was very rude and arrogant. When guys would tell them they preferred the jackets a bit shorter or more slim fitting, he would disagree and tell us we would look foolish.
–While at the store on 2 occasions (one to get measured and once to pick up my tux) I saw a total of 5 different people come in complaining of being given the wrong items.
–When I picked up my tux, the sleeves on my jacket were about 2 inches too short.
–Grooms jacket was about 2 sizes too big, and sleeves way too short
–Of the 14 groomsmen, they didnt have vests for 5 of us on Thursday as promised. They stated they had to order extra and they wouldn’t be here til 3pm Friday. (If they knew they would be short vests, why not order in advance??)
–Forgot the shirt studs and suspenders for the groom that he specifically requested.
–Gave half of the groomsmen the wrong type of shoes.
–One guy had a cigarette butt inside his jacket pocket
–One guy had a split in the crotch of his pants when he picked them up
–One guy had stains all over the exterior of the jacket.
What pissed us off most of all, was the staff’s brash attitude about all of these errors. Not once did they offer so much as a simple apology. They were rude, condescending, and seemed like we were asking for a favor for them to get the orders right.
I would never ever recommend this place.

I made an appointment to find a tuxedo for my wedding. The salesman asked me what I wanted so I responded I just wanted to try a few different options on to get an idea of what I liked. As I tried on each tux the salesman grew more and more frustrated with me and was just trying to get a quick sale. When I said I would come back with my fiancé to help me and now could my best man try a few things on he demanded a deposit. When I hesitated he said I was «wasting his time». He had no one else in the store but me. His job should be to help me find something that looks best on me for the most important day of my life. I told him that he had wasted my time and I left.