Ramada Yonkers

I’d just like to start off by saying that I travel to NYC fairly often and normally stay in the city and wish I had this time around as well. I definitely should have read reviews before staying in this shit hole. The whole experience began a few weeks before my booking date. I called to ask a question and the person I spoke to was completely rude. You would have thought I had asked her to do something that wasn’t a part of her job description.
Fast forward to my check in date… I walk in and the woman at the front desk did not greet me or acknowledge me until I said «hello». THEN while I was checking in, there was nothing about her attitude or demeanor that was friendly and she was speaking so fast that I had no idea what she was saying. We get into the room and it was absolutely disgusting. The bathroom didn’t look like it had been cleaned in months. There was mold in between the tiles and the actual tub was dingy and gray. I had to clean the tub myself to feel somewhat «safe» using it. There was also a crack in the tub. Any slight turn the wrong way and anyone can cut up their foot. The water pressure is awful. If the room next door was also showering, it would completely throw it off and you’d lose about 50% of that pressure you had before.
Next, there are water stains around the window. And the curtains are thin unlike other hotels where you can close the curtains to create total darkness when you just want to sleep in a little bit. But, that is nothing compared to this next issue. The walls ARE PAPER THIN. I stayed there for two nights and both nights between the hours of 1am and 5am I could here the people next door having sex. Not only could I hear the people, but the head boards (also unlike other hotels) are not attached the walls… so among anything else, the headboard was banging against the wall. Exactly what I wanted to hear during those early hours. On the second night, my boyfriend and I got so fed up we had to call down to the person working. THANKFULLY that person was nice about it and did handle the situation.
The only things good about this hotel are that there’s plenty of free parking and free wifi. But those two minor factors are not enough to outweigh the cons. DONT WASTE YOUR MONEY ON THIS PLACE. Save yourself the frustration. I could not wait to check out, I was out of there well before the check out time. And, the only reason this has a 1 star rating is because the site doesn’t let you do any lower.

This is by far The WORST!!! Hotel I have ever stayed in. I truly wish that I would have read all the reviews on here before I went and spent my money to stay here. When my Wife and I first arrived I noticed that this place was Family Run Place. The room itself was not so bad. but when we got inside we found a Large plastic Cup that the previous guest used It was left there and was never cleaned Up. The Next morning when we went downstairs to eat Their Continental Breakfast. The Room was totally Empty There was a woman there watching us the whole time. The only things to eat for breakfast were Donuts, pastries, mini muffins, Waffles, cereal and plain bagels (Everything was Sweet) No EGGS, HAM, BACON, SAUSAGES or any type Of Meats. I could Not Believe It. When other Guest saw this They just started heading Out To Find a decent Place to get Breakfast. We exited our room to go and check out a male employee in a rude manner asked us if we were checking out. When we said Yes He asks What Room! Then when we head to the front desk to check Out I notice all these employees Just staring at Us including The woman who was watching us in the Breakfast room. We felt so Unwelcome and so Uncomfortable In This place. We were so happy To Leave there. And We Were actually on our Honeymoon. If I could Give this place «No Stars» I would have. Racism was Alive and well at This hotel. I will also Contact Ramada and Wyndham Hotels and Complain. Take it From everyone Who has posted a review. Save Your Money and Stay away from this Hotel. Anyone who Gives this place a Good rating is obviously Related to them. I recommend The Hyatt Place in Yonkers.

Rude lady answered the phone when calling Ramada on Tuckahoe Rd in Yonkers. I was TRYING to obtain some kind of information on the restaurant that is there. I used to go many years ago, so I know it’s there, with a different name. They SHOULD attach information about restaurant to the website so people DON’T have to waste time calling and TALKING to the RUDE PEOPLE At the Ramada !!! Who CAN’T Be Bothered and JUST Makes themselves LOOK BAD !!! INSTEAD OF BETTER !!! DUH !!!
She claimed she DIDN’T Have the phone number but at least she knew the name and mumbled it. She had to repeat a few times for me to understand that she was saying ” Davenport Grill «. I think !!!
Its A LESSER Effort to be NICE THAN RUDE WITH A BETTER POSITIVE OUTCOME !!!
Ramada SHOULD HIGHER NICER PEOPLE AND TRAIN THEM MORE PROPERLY !!!

The rooms are gross with stains everywhere. The other hotel guests were loud and obnoxious. Our room reeked of weed and cigarette smoke. The location is relatively convenient as it’s located right off the highway and 20 min away from the touristy stuff in Sleepy Hollow but avoid. Find someplace else!

Don’t ever ever reserve a room in this bull shit hotel there staff are disgusting and nasty and they tell you something when u on the phone and then is another story when u there, I had someone hold my reservation for three hours they charged my card 5 times without my authorization and then they told me to go online and book a room I booked the room proof of my confirmation and they didn’t take me in they said they didn’t understand why they confirmed my resv when there’s no rooms they full of shit I’m gonna make sure that no one ever ever goes there thinking that they will get good service I should of known after seeing the one star on the Unilocal … Dear owner manager supervisor get rid of your stupid staff they so nasty ridicules and they need to be educated i am a Unilocaler and will make sure no one will never give up there money up for some bull shit I hope you never make any money after the experience I had «««» send your staff to get educated before hiring !!! And to Wyndham they just as worse as the ramada inn in Yonkers «««««««» smh and I give it 0 stars Unilocal just makes u at lease click on one !!!

This place is a disgrace my brother in law when in to book a room 4 his boss was coming here from Ireland on a business trip ! He went in and the office manager was at the desk, he says I want to book a room 4 my boss. She said oh no we don’t want any Irish people here they drink to much and r very loud !! My brother in law was appalled and asked her if she was serious she said yes she was !!! These people need extensive training on how they should treat there guests !!!

The customer service here is horrible! I dozed off in the morning of my check out date and was awoken with a phone call close to 1 pm from the receptionist who immediately went on to rudely yell and verbally attack me due to me not having checked out at 12. I tried to politely apologize saying I overslept yet she kept on saying if I didn’t «come down this instant, an additional 10 – 20 dollars will be charged to my card for each 5 minutes that passes. I tried to explain that I was unclothed and was coming as soon as I could. Not good enough for her so she continued to yell. I hung up and started quickly getting ready. Three minutes later she calls again yelling that she is charging my card again because I didn’t come down when she said to. Unbelievable. They did not even call my room prior to check out time, or at check out time. Not even 15 minutes after check out time (which is what hotels are supposed to do). She waited until it was a whole hour after to call and then verbally attack me.
When I arrived downstairs, I was in a extremely unpleasant mood. I gave back the card angrily and told her that it was unkind of her to carry on on the phone with me the way she did. She responded with pure disrespect and attitude. I couldn’t believe it. So I asked for a pen. She was giving papers to another guest to sign and told me I would have to wait. It only takes a second to pass someone a pen. So I saw one in a sign in book and used that and begun to write her name down on a business card. This woman literally reached across the desk, grabbed my hand aggressively and forcefully removed the pen from my hand scratching me in the process. She did it with such force that the pen was bent. No one in the hotel industry should behave that way. Because of that, things escalated. I will never go back there.
This womans name was Gopi Divanji. The worst part was that the manager seemed to condone her behavior and made no attempts to correct it. I recommend Using your money somewhere where you are treated like an actual human being.