European Wax Center

I absolutely love the staff here at this center. I have been a customer for the past year and every time I am greeted with a sincere welcome. Considering my visit is always on point I bought the package which is also a great way to save. Recommending this location if you want excellent customer service and great service.

Best wax I have ever received. I had a brazillian wax done, I was in and out within 10 min. The wax was so quick and painless I couldn’t believe it!

This review is for the Yonkers location on Central Ave. I’ve been going to European Wax For years. I love their hard wax and in general, the workers always do a good job and the front staff is kind and professional.
But, it was my first time going to this location and it was TERRIBLE! First, the front staff was extremely rude and loud, gossiping the entire time — so unprofessional. My appt was at 4pm and I was seen at 4:10pm. No apology, no mention of it.
And then the girl who worked on me (tall and blonde, can’t remember her name) was not friendly, rushed through her work with no regard for my comfort, and I did not feel that she did a good job with my Brazilian wax at all. As a person who has gotten brazilians with hard wax for the past 5 years, I am certain that she did not let the wax cool long enough. I am not the type of person who does not tip, so I still tipped her 18%, however I felt annoyed about it when I got home because the service was so bad and it definitely was not deserved.
Then at the end of my appt, I absolutely felt that the staff was overly pushy with selling packages, especially after such poor service and the unfriendly/​unprofessional demeanor of the front desk staff. I kept thinking «you people are crazy, if you think I’d spend another dime in this terrible store!»
This location needs to get its stuff together and fast. You’re making this franchise suck, and I’m going to write an official complaint about it to the company as well. Also, the location looks dirty — just fyi.

I went to Victoria several times. She seems like a nice person but my Brazilian wax with her was terrible!!! She did not hold the skin down while removing the wax and it was extremely painful. She didn’t even let the wax cool for long enough so I believe it didn’t have enough time to attach to the hair. She kept going over and over it with more wax!!! And I was definitely not bare down there when I left either. I still had hair and I left in pain. Please save yourself the pain and don’t get a Brazilian with her.
And when I was having my underarms waxed, same thing. She had to call a coworker in to ask for help. It’s like she didn’t know what she was doing at all. And once the coworker left she said to me that she trained the coworker she called in! How is that possible that you have to ask the person you trained for their help??? And when I was done I left with hair still there and in pain!!!
Sometimes the receptionist aren’t that friendly either. Depends on who you speak to. And they always push you to buy more packages. I’ve already bought 2 yearly passes, one got eyebrows and the other for underarms. I’m not sure that I made the right choice. I told the receptionist about my experience and they recommended I try someone else. I doubt I will let anyone in this establishment do a Brazilian wax on me again. That experience was just horrible.
I really had high hopes for this place. It’s location is great, I love that they have payment plans for the packages and it’s very clean. Victoria never double dipped, at least she got that right.
But so far the service just sucks.

Dana is awesome. She’s fast and efficient and makes you feel totally comfortable. She makes a Brazilian as painless as it can be!

Standard European Wax Center, easy to get an appointment at this location and most of the girls are good.

European wax center is great! They use a exfoliating wax which helps keep the skin nice and smooth and helps the hair grow back at a slower pace. The stripless waxing is great too. It’s 50% less pain. I purchased a package to get unlimited waxing for 1 year and the cost ends up being half of what I would have paid if i went to wax every 2 – 3 weeks. Definitely worth a try

Best waxing experience I have ever had. Will never dread the waxing process again like I normally would. Was virtually painless in comparison to what I would be use to! Very impressed

First off if you do decide to go here do a little homework on who you want your waxer to be, I recommend Georgia 100%. But I’ve had pretty bad experiences with other waxers at this location. If you have a car, and are willing to drive another 20 – 30 minutes, go to the location in Rye Brook. Don’t learn the hard way like I did, I will never go back here again! I had a wax done in June that was truly disgusting. My waxer was Neeta, she left me with strips of hair all over my legs and called that a finished job. To top it off she DID NOT wax my legs correctly causing me to now have ingrown hairs. So the sad fact is that now I have an issue that can’t be fixed in one session… Now I have to exfoliate like there is no tomorrow just to have hairs surface and pretty much scrub my legs with a rough loofah to fix the mistake she made… Please please don’t go here, and if you do, pleaseeeeeee double check yourself before you leave to see if your waxer leaves hair. One last thing, if you go home and find some left over hairs call back asap… they will do a touch up within 5 days of your wax. I was never told this by anyone at the Yonkers European Wax Center until I complained to them but by then it was too late.

Today was a good day! LOL! I am relieved as I found a permanent place to get waxed!!! Mecca was awesome and will be asking for her next time I go! If u are anxious about getting waxed, I recommend this place!

This place made a complete 180. I just had a full bikini wax and I cannot believe how much this place has changed (for the much better) since my last review… There is new management and I am so happy that I no longer have to pay a bridge toll to get an excellent EWC experience. Keep up the good work, and thank you!

First I will start by saying, I miss Chloe! She was quick, efficient, and professional! My girl.
After her move, I had Tisha for my Brazilian and underarm wax. LOVED Tisha! She was absolutely amazing and made me feel at ease after having to switch wax specialists since Chloe left.
I received a phone call saying Tisha was no longer with the company, THEN I had Najette. One time. She was quick, but left some hairs so I did not love it, but I didn’t see the hairs until I got home. So whatever, she was a one time deal.
Got a call about two weeks after my wax with Najette saying she was no longer with the company.
With the exception of Chloe, because she moved. I lost two waxers in a matter of months. When Ivey called me to tell me Najette was no longer with the company, I explained to her that I like to be comfortable and they’re making so many changes. Her words to me were «we loved Chloe but she’s still with the company, just in Florida. But we are happy that Tisha and Najette are gone» SO unbelievably rude and unprofessional. Her tone was unprofessional and her words even more. I referred 4 people here. I bought unlimited underarm and a year worth of Brazilian waxes. For all that money I spent here I expected better service. So now myself and all 4 of my friends will NEVER return here and I will never refer this unprofessional development to anyone. The European Wax center in Hartsdale is a little out of my way, but their staff is sooooo amazingly friendly and professional and I had an amazing wax with Lesley last week. I strongly suggest this location.

The girl who Did My wax was unfriendly and rude. Plus she didnt do it good. I felt really uncomfortable. Never going back again

The manager Ivey was extremely rude, and made me feel awful! I will not ever go to this location again. I can’t tell u how the waxing treatments are here because I never made it past the receptionist in the waiting area. Who had no customer service! After calling corporate I found out this location is independently owned (makes sense)! The owner, although nice gave me a very generic conversation. She even stated the mgr Ivey wanted to hug me? Really that lady no more wanted to give me a hug than hug a angry lion!!! Listen I understand, I came 9 min late and that was a good enough reason to ask me to rebook? obviously my kind and my money is not welcome at this business! I took my business elsewhere and was treated like a paying customer! Women of color please go anywhere but here, very nasty and rude!

After reading other Unilocal reviews I decided to make an appointment with Rachel. Rachel was very thorough and patient with me as I was a bit jumpy during my Brazilian wax. In my opinion the hard wax is less painful than a wax with strips. Everything was sterile, each stick was used only once. As a first time customer I was able to take advantage of an awesome one time discount! I have already scheduled my next appointment!

Chloe is no longer there but Dana has been wonderful. Definitely recommend her if you like a fast and well done brazilian.

It’s a shame because they did my eyebrows well the last time, but today I walked in to make an appointment and was treated so rudely by the receptionists. One girl asked if I had an appointment and I said no, she asked me what I was there for and I said my eyebrows. Before I could say I wanted to actually MAKE an appointment she very rudely said to me «we have nothing today» and gave me a very nasty look, which my friend who was with me noticed and asked me about. She was there to make her first appointment and definitely decided against it today. I did not want to give those women my business so I decided not to make my appointment and I am very disappointed. Will not be returning any time soon.

My go to spot! I tried European Wax Center after a friend referred me. I was so satisfied with the service I received, I purchased a whole year of waxing. It is a bit on the pricey side but buying the year or sessions saves a lot. Danielle F. is my go to girl, she’s amazing! Definitely recommend this spot.
Super clean, no double dipping the sticks, sanitary. They always called me before my appointments to confirm and if I ever had to reschedule they were really flexible. Definitely recommend getting the preventative ingrown hair serum they have. It smells minty and is cool and refreshing.

Love this place…
I’ve been going about a year now and when I first started, and saw they didn’t use strips, I was sold! I get Brazilians, and they use this purple wax that hardens right on the surface that’s being waxed and they can rip it off. It does the job, maybe a few baby hairs left behind.
I don’t know of one particular name off hand but I have gone to a few different girls, just because of my schedule, it would be too difficult to stick to one person. But all the girls have been great, no complaints.
It’s an awkward situation getting this type of wax, but the girls are professionals and they are chatty so they keep you entertained and distracted.
And they offer packages. So the more sessions you purchase, the more discounted the waxes. It’s pretty cool. They schedule you a month in advance, and call you the day before. If you need to cancel, it’s no problem. They just reschedule you easily.
Recommend them!

I was looking for some places and came across European Wax Ctr on the internet. I took the day off and wanted fine pampering so I called European Wax Ctr after 9:30 and the young lady told me they had an opened slot for 10.
I got there in about 15 minutes from White Plains. I arrived at the location and it’s very cute. They sell their own products. The young lady asked me to sit and wait for Chloe. I was led to the room. What I liked about Chloe was the fact that she’s so detailed and thorough. She explained to me what she was doing first, second and pretty much third. She then explained to me the specific products she’ll be using pre– waxing just to prep the skin. I couldn’t be happier!
We were chit chatting along the way. She made feel very comfortable and relaxed most of all. Talk about quick! Yet professional.