Xanadu Haircutters Inc

Never judge a book by its cover. This family owned and operated hair salon/​beauty supply has been in business in Yonkers for over 25 years. I have been to high end salons from the Chelsea district to Mid-​Town NYC. I was seeking an emergency haircut for an event because I was unable to schedule one with my salon. If you’re looking for all the bells and whistles of a high end salon, you may be turned off by Xanadu’s for your initial visit. Although, $ 35 for a wash, haircut, and blow dry is perfect for anyone’s budget. Prices start at $ 15.99 and up for haircuts and I trust the stylists here rather than a chain such as Supercuts.
My hairstylist Cherry was from London and she was friendly. She did exactly what I asked her to regarding my hair. My haircut turned out fantastic and I felt great after I left knowing I would look great for the event I have to attend the following day. I have to thank Cherry for making my day. I feel wonderful and will come back!
Xanadu’s aesthetics may not be pleasing for those who are used to high end luxurious salon. I cannot comment on hair color however, as I did not have color done there. Combining the beauty salon and supply together is great concept. You can shop afterwards if you need a few beauty items. Also, great selection of wigs for anyone, especially those battling cancer.
Walk Ins are welcome and appointments are available. Nice family owned business and suited my needs.

I was recommended Scott for haircuts at Xanadu by a friend and have been going there quite often, got nice, decent haircuts for a good price.
The rest of the salon makes me feel uneasy. Gentlemen have a heart and marry this girlish assistant away from the salon, who styles herself like a pouting sex doll and keeps curling her own hair while people in the salon are waiting to get their hair washed. Last time when I entered, I asked if she would wash my hair… oh, that condescending look…

went as a walk-​in 2x — they advertise for walk-​ins — first was ok — cut was ok, not great, beautician was nice 2^nd-​horrible — «beautician» with English accent — behaved as if she was doing me a favor, as I interrupted her chat with the boss — cut was uneven, not shape — a really botched job — I could have done better — will never return — I don’t know how this place is still in business don’t waste your money

One Friday night a few months ago, I was told that I needed to get a particular kind of wig in time for a performance the very next morning. Being on a time constraint, I was faced with no other choice but to go to Xanadu.
Although I’ve lived in Yonkers almost my entire life, this was my first time entering this place, and let me tell you that it’s true what they say: it is both shady and ghetto.
Pros: Staff was nice. Passable selection of human hair wigs.
Cons: Although they were nice, the staff was unprofessional; the woman who assisted me was busy plucking her chin hair when I walked into the store. Very few modern style wigs; many of them are REALLY dated. Expensive, considering I can get the same quality at Wigs & Plus for half the cost AND the selection is better, even for synthetics.
Being that I had no choice but to pick a wig (there was only one cut that fulfilled all the requirements of my role, even the colors were really harsh on me), I sucked it up and picked the less hideous one: a synthetic one that cost about $ 120.
Yikes. If I can avoid this place in the future, I will avoid it like the plague.

Dear Xanadu,
I should have known from the start that this was going to be a bad experience. I called ahead to ask if I could come in for a walk-​in, and was told that they’re not busy and I could definitely come in. When I got there (15 minutes later), I was told that I couldn’t get my hair cut because they weren’t taking any more walk ins. I had to explain to the cashier that I literally JUST called and asked if I could come in, and was told that I could. With a dramatic sigh, she pointed me to the back of the store. Clearly, customer service is not your strong suit.
Next, you butchered my hair. I asked for shoulder length, and I got chin length. There’s a big difference, especially considering that my hair was almost waist length to start. The hair dresser was not looking at my head while cutting my hair, but having a conversation with someone instead. You talked about how you couldn’t wait to get out of work so that you could enjoy the weekend. I hope that you were rushing through my haircut to get out of work quicker, because if that’s how you regularly cut hair… just wow. I asked for sideswept bangs, and was told no.
I’m sorry, but every single other hairdresser I’ve seen since high school has recommended bangs for me. I’ve had a sideswept bang for the last five years. And if I ask for bangs, it’s okay to give your opinion, but if I decide to go against your wisdom, you should probably still give me bangs instead of repeatedly telling me no. The second time you said no, I gave up.
Your prices might be low, but so are Supercuts, and they actually did a better job on my hair when I went there. Ouch.
Sincerely,
It’s-two-months-later-and-my-hair-is-still-not-shoulder-length
Aka, Never Coming Back