Rex Service Company

Rex Svc was going to charge me an astronomical amount for something I later had repaired for $ 75. In the meantime, they damaged some parts inside my tv while «assessing». Also, I found part I allegedly needed on line after waiting more than a month for Rex Svc. Glad I just took it somewhere else, only to find that the diagnosis had been completely wrong. Incompetent or rip offs?

here’s a copy of a link to my (and others) disastrous experiences with «just service» in chicago, and how rex were simply nice, helpful, and pretty much just plain normal (in contrast to the wackjob at just service).
*******
well, here’s an update folks. [to my «just service» review…]
after going back to onkyo customer service, in addition to
a certified repair shop in arlington heights, they also recommended
rex service in worth, illinois. turns out, it’s on the southside, and
relatively easily accessible by freeway.
night and day, guys. i dropped it off, mentioned it was
,
and NO problem. after the nightmare at «just service,» i almost didn’t
believe it.
it did take some time for the repair, but this was mostly due to onkyo
shipping a defective board (they eventually just gave me a new dvd
player.)
but i called back weekly, and each time they were VERY pleasant,
updated me on the status, and encouraged me to call back whenever
for updates (which i eventually did twice, and
they simply gave me the update of the situation, with no impatience).
anyway these sites tend to be for complainers, but maybe after such
a nightmare at «just service,» i figured to let onkyo owners you do have
an attitude-​free choice, and it was WELL worth the trip to rex service.