US Post Office

Staff are rude and condescending. The postal worker came but no one was home, he never left a pink slip stating he tried to deliver it. I only found out when I went on line to track it for the millionth time. This however has happened again. No pink slip. I go in there hand the employee my ID and the tracking #. She walks over to another employee to complain, sends me down to another window to be berated and belittled. Telling me to come back in the morning for my package because the computer is saying something different from their website. Employee #2 has my ID but instead of calling me by my last name, which by the way is a common Spanish last name and easy to pronounce, she proceeds to call me Ms Trini. You are out of line. I was visibly annoyed and angry but she kept laughing and calling me Ms. Trini. Yes, they are lazy and rude. Their soft skills need a lot of work. They will complain about you within earshot, they are fearless.

I love this branch. The wait time in line can be 10 minutes and that’s with 25 people. Compared to other post offices, Woodhaven Branch by far exceeds my expectations. I live in Brooklyn and travel on the highway just to receive services and products at this location. There are atleast 3 other post offices that are easily accesible to me, but their wait times on line are ridiculous (35 minutes on line with 5 people waiting and they more staff than the Woodhaven location), poor customer service and disorganzied. People give Woodhaven poor reviews, but they probably haven’t been to branches in Brooklyn. Please remain open, continue the excellent customer service and care, and thanks for jobs well done.

It amazes me how lazy postal workers are in this branch. I do cencierly hope that some private company will take over and lay off all the lazy ass employees in this branch.

Line is ridiculously slow. Employees aren’t friendly. The least they can do is turn the fan on in the lobby. It’s always insanely hot

I wish it was possible to give this place Zero stars because this is THE WORST BRANCH IN THE USA.
Today a woman told me to go have a heart attack… not someone else in line, no, it was a «postal worker» one of the many in this office that either doesn’t know how or simply refuses to do their job.
They turn the temperature up so high, winter or summer, so that I have an asthma attack almost every time I went in there. But today was the last. I’d rather carry heavy packages to forest hills than go here. The place needs to be closed or at the very least absolutely everyone working there needs to be fired!
do yourself a favor, don’t go in here if you can avoid it.
Residents of Woodhaven, we need to get together and let the problems with this place be known so that the main office has no choice but to step in and fix it.

This place is the worst government building I’ve ever had to operate with. Whenever I «miss a package,» they won’t re-​send it. I need to walk to the post office to wait in a 25 minute line to pick it up. It’s never an easy in-​and-​out trip when mailing or buying stamps either. How does the USPS allow for operation to act this poorly?

Is there a regulation to regulate this Postal Office? Requested a pick up today, and received an email saying that the pick up package complete., except the package is still there! Last time, requested a package pick up, the email notification said due to the number of package did not match from the request, I had only one package at that time. What was wrong with these people? Did not get paid enough? Is this people a jokers?

Slowest service in all the near by offices. Better feed those meters to the max if you need anything.

Came to this post office to ship out a package… The service was ok…