Valvoline Instant Oil Change

I drive a lot, like 30,000 miles a year lot. So I’m getting an oil change almost once a month. I tend to go to Valvoline because of its convenience but the more I go and the more I’m pressured on the upselling, the less and less I look forward to returning another time.
Apparently, I got the manager of this location the last time I was there and she was ruthless. I take good care of my car and had just gotten $ 1000 worth of new shoes on my car. So I’m not going to let them talk me into an air filter, transmission flush and everything else they are trying to push on me. Sure, I may need some things here or there but you don’t know what else I’ve spent money on lately, lady. I get most my service done at a dealership as well and if they didn’t recommend something that seems arbitrary and unnecessary, I’m not going to do it let alone an oil changing place. Nor do I need to prove to you via some paper records that I did something, so please stop asking for it.
Also, if I say I want conventional oil, don’t freaking question me on it just because my car may be higher mileage. I’m not stupid and realize the profit margin on the synthetic is going to be here for a place like this. I have bills to pay and giving you $ 500 or so a year because I’m here so often is enough. I don’t need the «lesson» EVERY FREAKING TIME I’m here. I like conventional and it has never let me down, so chill.
The work they do is ok, it’s not rocket surgery but they always turn it into such an ordeal and frankly I’m getting sick of it. I may have to find a local mechanic that will tackle oil changes without the hassle now that I’m living in the area. If you want it quick, go here. If you want to be harassed and upsold on seven different items, go here as well.

Pretty fast and attentive. Nothing special and a bit pricey but thats the price to pay for speed. In and out in about 15 min.

Were tremendously helpful, honest, and funny! Thank you to Kaylee, Sean, and Lynn/​Linda (?) (sorry I forgot your name!) for helping me out with my car! Will definitely be coming back here from now on :)

Everyone knows how these instant oil change places go, they get you in with the promise of a free oil change then they upsell you on everything else and you end up leaving with a $ 500 bill and a frown on your face.
This place was different. The service was great and the lady who was keying in my info was honest and didn’t push the upsells too hard. She actually ended taking money off my bill at the end of the day. I was in and out in fifteen minutes. Will be back.

Gotta give credit where it’s due. They were the only place willing to change my battery today in the cold weather. Neither AUTOZONE nor ADVANCED AUTO PARTS would help me today. Seems Santa Claus didn’t bring them a winter jacket, gloves and hat for xmas. Guess they were naughty this year.

I have regularly come to Valvoline in Woburn since ’08 and I have not had one single, solitary moment where I wished to go anywhere else but Valvoline.
I bounce between Medford and Woburn where they are conveniently located to me and each time I have visited, they live up to its name. INSTANT.
Today, Lou, was one of the sassy guys of the bunch, but it all made my short visit worthwhile. He accepted a coupon that had recently found and saved me 25% from the total bill. After an exaggerated post-​Christmas credit card bill, I could have certainly used every penny-​saving device possible. Thanks, Lou.
I knocked a star for all other services that are unnecessary to get at Valvoline, e.g., changing the air cabin filter behind the glove compartment. For these additional services, just go to any auto supply store and save yourself at least 50% from what needs to be changed. Refer to your vehicle’s manual and I assure you it’ll be an easy 1−2−3 step process.
In one case, they were going to charge me $ 75 to change the cabin air filter, but I know better than to not pay more than $ 20 from my local supplier and do-​it-​myself. And, there $ 55 saved and it didn’t take more than 5 minutes to complete the process.
See you in 29,800 miles or 4÷6÷2015 (whichever comes first).

I had a great experience at this location. I was stopping in for a routine oil change and needed a quick stop. There was hardly a wait and I was greeted right away. The two guys who worked on my car, Ariel and Brian, were very nice and professional and were fun to talk with. They actually held a conversation with me, and let me know AHEAD of time that my car took full synthetic so it would cost more. Each place I’ve been before has only ever charged me and then explained, so I appreciated it. Overall I received great service, didn’t feel talked down to, and got a discount coupon!

I went through many headaches with this place this past winter and would not recommend them. They actually forgot to put oil in my car so my car engine died out on the side of the highway. I went through my insurance company to recoup the money which I did except the deductible but Valvoline is telling my insurance company that they will not reimburse the deductible and they are not negligible, and I have still not received the money.

Very quick and so convenient! I went at 1pm and there was no line. I zipped right in and sat in the car while they changed my oil. I was able to use a $ 5 coupon and even got a $ 10 coupon to use on my next visit since I’m a new customer. I didn’t like that they try and «encourage» additional services (air filters, fuel cleaner, etc.) but I expected that. A little pricier than what I’m used to, but it was definitely worth it.

I needed an oil change and happened to be driving by. I pulled right in and they went to work on my SUV. I didn’t even have to get out of the car. The time passed quickly as the manager (I think) and the check in woman made small friendly talk. No hard sell going on like at jiffy lube. I was in and out in about 15 min. Great experience. I’ll go back in 5,000 miles.

These guys are so friendly and nice. Quick and easy oil change, and when they didn’t have my headlight bulb in stock, they were really helpful and told me where to find the best price. It’s definitely a no-​frills kind of place, but you don’t have to get out of your car. The upselling is a little annoying, but they backed off when I said I would handle some stuff myself.

Very displeased with service at this location. Un-​necessary damage was caused to my vehicle and staff tried to play it off like it was no big deal. Definitely concerned with volume over quality.

Always nice. Price is good and they don’t seem to sell you whats not needed.

Been here a couple times. They do a good job, but the up selling is a little much. They take care of the car well and make sure it is a good job. Worth a visit for an oil change.

Not sure what else I could ask for — except maybe a better price. They are always super fast. Lots of attendants and all bays open on the weekends. Sometimes I get a great deal with a coupon. I need synthetic oil for one car and its annoying how much more expensive that is.