Midas

Ive been going there for 13 years with two vehicles, last time i brought my truck there for oil change and tire rotation, they over charged me and didnt rotate my tires, i ask service tech if he did the rotation and he claimed he did, but i had rubbed a curb the day before and scuffed front right tire and it was still there on front right. they also claimed that i needed 270.00 worth of work done to my truck. I think not. Im gonna go to goodyear for now on.

I recently went here to use a Groupon for an oil change with tire rotation. It was very simple to make an appointment exactly when I wanted it. The man working at the desk was very nice and courteous. I felt like the work was done in a timely fashion and using the Groupon there was very simple.

Today was the last time I will ever go to Midas. It’s sad really. I was a loyal customer getting my oil changed, only slightly annoyed that almost each time I went there was always «something» I should think about fixing/​changing/​etc. Today, however, I am done. Not only did they say I need new struts, (fine, yes, I’ll get em’) I was told one price, without the labor cost. Didn’t tell me how long the wait would be. Yes, it’s saturday. Yes it’s busy. But I had made an appointment and heard them turn others away or tell them to come back later if they didn’t have an appointment. Then, I look out through the glass windows and see EVERY staff person eating their lunch. Not splitting it into shifts where some would eat first, the others work on cars, and then switch, just as EVERY other company would do. I arrived at 11am for an oil change, left at 1:30pm with a much lighter wallet for something I’m not even sure I really needed to get done.

Highly overpriced mechanic like most chains. You may want to get your own parts as the cost of the parts can be over 300% of a dealers cost. Just looking at the car will cost you $$ before they even start any work, cannot be applied to the additional labor. The work done was good and service was ok. I suggest finding a local mechanic before going to a Midas shop.

Before we went to turn in our leased car the dealer did a complete check and asked us to just have the oil changed prior to drop off so we went for the oil change
The manager here kept pressuring us for needed work then he said at least the wipers but the dealer just looked the car over the day before and it was 100% fine except the oil change. When we returned to the dealer one wiper was completely stripped and we got the hint. Stay away from this place. Up charge up charge !

So I’ve dropped their rating from 4 stars to 3. During my last visit for an oil change they forgot to rotate my tires. My receipt proved that I requested a rotation but it also proved that I never received one. The manager Mike wasn’t there when I went back. Some older guy with a funny accent was there. He tried to tell me that they don’t rotate tires cause it will make the car wobble while driving. I felt I had to argue with him and tell him, dude, just rotate my tires! if the tires are balanced correctly the car is not gonna shimmy, shake, and wobble. Next time Just admit you guys forgot, say sorry, and we can move in life.

— 2 stars. My new brakes installed by this place squeak all the time. Unforgivable. Probably used cheap shoes/​pads. God, I hate when auto places use cheap crap on your car.
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UPDATE 11/​22/​2010: I brought my car in this weekend and asked about the brakes that squeal all the time. The guy at the counter said they «probably need to be re-​lubed» or something. HUH? Brand spanking new brakes need to be «lubed» — again?! He said I had to make an appointment to have it looked at. I’m bringing it in soon. I’ll let you know how I make out… To be continued!
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UPDATE 11/​30/​2010: After making an appointment (?), they looked at my car and fixed the squeaking… in the REAR BRAKES ONLY. After waiting an hour and being given a flimsy excuse as to why they didn’t do the job right the first time, I find a week later that yes, the rear brakes no longer squeak but the FRONT ONES DO. I have to bring it back, AGAIN. ONE STAR. THAT’S IT. NO MORE. DO NOT GO HERE!!!

Not impressed with the service. Refused to redeem midas coupon. Go somewhere else.