Majic Window

We are happy with our new windows. Would have given 5 stars if they scheduled the job properly. We paid a lot of money to this Company, they need to learn how to schedule.
The sub-​contracted installers did a stand-​up job. The workmanship & professionalism of these installers was impeccable, Kenny & Corey from KAG Inc., Waterford, Mi. They laid tarps to protect flooring, cleaned up all the debris, swept & vacuumed, even played with our dogs. I would request them for all future jobs.
We will see how the windows age and provide updates.
These windows are expensive. You really need to consider how long you will be in your house. I agree with an earlier review on the pressure from the salesman to sign. Get other quotes first, then call Majic. Do your homework, it’s a lot of money.

If I had it to do all over again, I would not use this Company. We have now waited over 2 months to get some damaged door wall handles replaced and service will never call us back. We also have a cracked window — stress cracks — and again, no call backs when we leave messages for service. What good is a lifetime warranty if your service requests are ignored? I am a homeowner and not a competitive company. Do your homework before making any purchase.
UPDATE — I guess I finally found the right way to make contact with Magic. I was contacted early this AM about my issues and promised action. We will see. Magic will also check into the reason my phone messages were ignored. I need to write up the good along with the bad so everyone can make their best decisions. UPDATE — It’s 4 months since my last update. Communication is still bad but my window and door wall latch have finally been replaced. The Company says they are working to make improvements. We now have the Company GM as our main contact. The windows are good. This winter was a great test. BUT even though the windows are good I don’t think they are worth the money especially when you cannot count on top of the line service. At least not at this point in time.

Hmmm is a mix feeling to review them…
I have my whole house windows replaced by Majic. I love my new windows. The quality is very good. The installation crew is professional. But I don’t like their sales technique because they are very pushy. Our sales guy literally gives us less than 10 minutes to decide on the spot because he said if he walk out the house, the quote won’t be valid aka we will pay full price. I feel like they mark up their price super high and give a 50% off to make it sounds like a super sweet deal. After the «awesome discount», I think the price we paid was okay, not a deal or anything crazy.
The reason we chose Majic because we want the good fiberglass (Inline) windows that will last a long time and their warranty is good. So, my suggestion is do your homework. Ask yourself do you want fiberglass or vinyl windows. Have couple companies that have good reputation to come and quote first before Majic so if you end up like us have to decide on the spot, you are not panicking. And Compare their warranties, service fee.etc.
P/​S: Once you sign the paperwork with Majic, you have 3 business days to cancel.