Gregg Robert, OD

Always great. I’ve been going here for years.
More lengthy review to come.

I’ve been coming here for a couple years and have loved this office. Today I brought my 8 yr old in for an exam and now I love it even more! From the time we walked in, we had a warm welcome from Jennifer, and Dr Gregg was so nice during her exam. He has a great sense of humor. He also told her everything he was doing during the exam and she wasn’t scared at all. She does need glasses, so Jennifer and the other nice young lady helped her pick out frames, and they made it fun. I highly recommend this office! They’re professional, remember patients by name, and want to make sure you leave happy.

I used to be a patient and friend of Dr. Gregg’s, and his former office manager and her husband I consider my friends. His customer service used to be impeccable, and as being friends with him socially, it just really amazes me that he would send my bill to collections. Of course I’m going to pay the amount I owe him, because I do, but the way his current receptionist is going about it saddens me. I spoke to him a few months ago to let him in on what was going on, and he apparently didn’t know about it. His current receptionist is bent on ruining his business. I’ve referred several patients to him, but apparently the receptionist has no clue how to run his office professionally. He has lost several patients as a result of this– me, obviously, and another longtime patient. I personally like Dr. Bob, as my friend and I called him, we actually hung out at a concert at Konocti with him a few years back and had a great time. So it really disappoints me to see this is how business is conducted. So it would behoove you to be very particular as to whom you choose for your eye doctor. He’s great, knowledgeable, very professional yet laid back, and very helpful IF you deal with him directly. I don’t know what the receptionist’s beef is with me, but I just think it’s fair you know upfront what you’re dealing with.
UPDATE: Went through collections, paid off the balance, but there’s little I can say beyond get rid of Dana!

Called for a copy of my prescription during their week of vacation. I was blind for a day before going to Lens Crafters, paying extra for another prescription (Nobody was there to send a copy of my prescription). Nobody returned my voicemails for months.
Though, the doctor is very friendly, just call during business hours.

I’m new to there office but felt very at home on my first visit. DR. Gregg was great and the front office staff where awesome !

Great guy, great doc. Have been going here for nearly 10 years and he does a great job.

Dr. Gregg was my eye doctor 20 years ago and was great, For Insurance and other unrelated reason I have not seen him for quite a while, now I am back and what an experience it was. I came to him with a unique problem with my eyes. He went way out of his way and took the extra time to make sure my problems got resolved. Now I can see properly again and I can’t thank him enough. Not only did he resolve my issue, he took the time to explain why things were the way they were and what I needed to do. We in general have no Idea how important our eyes are until you have a problem. I recommend Gr. Gregg and his professional staff 100% to anyone that has vision issues or is unhappy with the eye care provider that they are using now.

Dr. Gregg really understands your life and connects it with your needs. And he gets you the best deal possible! I have had numerous different optometrist’s in the many years of glasses and contacts. No one has even come close to the perfection of Dr. Gregg. Highly recommended, great staff, awesome products, and always a good time!

Great customer service! Got me in and out fast! Very friendly and warm environment!

I live in Santa Rosa and even have Kaiser, but prefer to see Dr. Gregg. I love Dana too. They are always cheerful and remember everyone in my family! This is important for me… to know the people who care for my family actually remember who we are. I feel it’s the only way a doctor can really know what’s going on and provide the very best. Dr Gregg and Dana have always done right by my family.

I just saw Bob today for my regular check up. I had some problems with my glasses, but both he and his optician Dana were very helpful in getting them fixed, which saved me money. He could have just said, yeah, time for new glasses, but instead helped me fix them effectively. Bob runs a nice shop is very friendly and always does his best to make recommendations that are in his patients best interests.

Although I’m fairly happy with my new contact lens prescription:
* It was almost three months between the time I ordered (and paid) for the lenses and the time that I got them. And the delay was due to the optometrist, not the lens manufacturer.
* I had, and expected to get, lenses that are good for two weeks, then replaced. Instead I got lenses that are good for a month, although the same manufacturer has a line of two-​week lenses. The matter never came up in the conversations with the optometrist regarding my new prescription, so I don’t know why the change was done.

I am so hard to please when it comes to my vision but he did it. Perfect prescription!
Great doctor. Nice, charming, and good listener.
I would recommend him highly. The best I’ve ever had.

Dr. Gregg is helpful, knowledgeable, patient and just a really nice guy. Takes his time, really cares about you and is very thorough. Always has a smile. Have been going to him for many years, and I highly recommend him.
Ann C.

Update: Was in to see Bob again this week for a new prescription and I just have to say again what wonderful service I get whenever I come here. Dana who runs the front desk/​office is also amazing and very knowledgeable and helpful when it comes to picking out some new frames. ;-)

I have been seeing Dr. Gregg for ten+ years. He is the best optometrist ever. He listens, offers great solutions, and he is always extremely knowledgeable and professional. He has a nice selection of frames, and I love the location of his nice office. Give him a call, you won’t regret it.
Was in to see Dr. Gregg recently, as always I was very pleased with the services that Dr. Gregg provides. Jennifer was extremely helpful as I shopped for frames. Another great experience.

Great optometrist! I recently switched doctor’s to one in downtown San Francisco but that office just wasn’t up to par. Dr. Gregg is awesome, he’s totally cool and laid back. He always does his best to help… I had some weird eye problems and he was so patient with having me try out different brands of contacts and he’ll always recommend the one that is a better deal. He’s just great, I can’t say enough nice things about him.
My husband really liked him too. He thought he was super laid back and just a nice man. I also love where his office is located… on the Windsor Town Green, it’s so nice there. The receptionist is also super nice and they don’t have any hidden weird fees! It’s great, I will keep going back there.